Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent lakeside location and views
Friendly and accommodating staff
Spacious and comfortable rooms (some)
Frequent shuttle/bus access to downtown; free bus tickets provided
Large and plentiful breakfast; recommendable hotel restaurant
Cons:
No or insufficient air conditioning—rooms can be unbearably hot
Dated bathrooms, small showers and occasional moldy shower curtains
Room maintenance issues (broken lights, missing coffee machines, shower fittings)
Paid and limited parking
Lack of smart TV / limited TV channels in some rooms

Categories

Cleanliness
6.5
Several guests reported issues: moldy/sharp-smelling shower curtain, spiders, and bathrooms needing rework — cleanliness is below expectations in some rooms.
Service
9
Staff consistently described as friendly and helpful; good check-in/transport info and accommodating personnel, though one report noted a lack of response about dinner via booking.
Location
9.5
Repeatedly praised: lakeside position, excellent views and easy access to downtown via frequent shuttle/bus — location is a clear strength.
Room Quality
6
Mixed: some rooms spacious and comfortable with lake views, but others had serious issues (no overhead light, broken shower fittings, no coffee machine, dated bathrooms, no balcony in supposed premium rooms).
Amenities
7.7
Amenities are mixed: free shuttle/bus tickets and good breakfast; however many rooms lack air conditioning, some lack coffee machines and smart TV — ventilation solutions provided are insufficient in heat.
Value for Money
7.5
Perception varies: breakfast and parking considered pricey by some, and a few guests felt price did not match condition of rooms, while others found lake-view rooms worth the extra cost.
Food and Beverage
8.5
Breakfast described as large and plentiful; hotel restaurant has a short but well-regarded menu — generally positive F&B feedback.
Overall Experience
8.5
Overall mixed but positive: excellent location and friendly staff create a good stay for many, tempered by heat/AC problems, dated areas and occasional maintenance shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:23

Property Description

Stunning Lakefront Location
The 4-star Hotel Seeburg offers a tranquil retreat on the shores of Lake Lucerne, boasting breathtaking views of the mountains and the lake.

Renovated Rooms and City Excursions
Indulge in our newly refurbished rooms and immerse yourself in a relaxing city vacation near Central Switzerland's top attractions.

Complimentary Transport Ticket
Enjoy the convenience of exploring Lucerne with a complimentary public transport ticket for the duration of your stay, making travel a breeze.

Experience luxury and convenience at Hotel Seeburg - book now for an unforgettable stay by the lake!

Important information:

Our hotel is certified, to check-in you need to provide the covid certificate, this means that you have been vaccinated for COVID-19, have had the disease or have a negative test result. You can request the COVID certificate on paper or as a PDF document with a QR code.

1. All guests from 16 years on are obliged to show their certificate daily before breakfast.
2. All restaurant guests from 16 years on have to show the certificate before seated in the inside or outside.
3. Only the official covid certificate is valid .

If you plan to have dinner at the property, please book a table in advance. Contact details are stated in the booking confirmation.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 1144 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 6
Amenities: 7.7
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
M
Makhmudov • couple • uz
8
2026-10-31 • via Nuitee
E
Ernst • couple • ch
9
Pros:

ausstattung und grösse des zimmers

2026-10-31 • via Nuitee
R
robert • family_with_children • cz
9
Pros:

Parkování zdarma.
Hezký interiér hotelu.
Jízdenka zdarma do centra města autobusem

2026-10-31 • via Nuitee
H
Hansjörg • couple • ch
8
2026-10-27 • via Nuitee
I
Illia • couple • ua
10
2026-10-27 • via Nuitee
P
Petra • solo_traveller • at
8
Pros:

Zimmer sauber, Personal freundlich, Lage passt

Cons:

Für den Parkplatz mussten wir extra zahlen und Frühstück pro Person Chfr 28, find ich zu teuer.

2026-10-27 • via Nuitee
E
Eugene • couple • nl
7
voor de doorreis prima
Pros:

restaurant en bediening waren prima.

Cons:

s'nachts hadden we last van luidruchtige buren.

2026-10-26 • via Nuitee
F
Fernando • couple • gb
10
Fantastic lake views
Pros:

Fantastic lake views and just a 5 minutes bus ride from the city center

2026-10-26 • via Nuitee
P
Pierre-olivier • family_with_children • ch
9
2026-10-26 • via Nuitee
R
Rajesh Milapchand • family_with_children • in
7
2026-10-25 • via Nuitee
G
Gabriel • family_with_children • ch
7
2026-10-25 • via Nuitee
T
Tony • family_with_children • gb
10
Wonderful!
Pros:

Balcony with view and breakfast

Cons:

Everything great!

2026-10-24 • via Nuitee
W
Wael • solo_traveller • lb
6
2026-10-24 • via Nuitee
I
Ina • family_with_children • de
8
Pros:

Wir hatten einen sehr angenehmen Aufenthalt. Das Frühstück war vielfältig und lecker, das Personal ausgesprochen freundlich und hilfsbereit. Besonders gefreut haben wir uns über den kostenlosen Parkplatz. Das Zimmer war groß, sauber und zweckmäßig eingerichtet – wir kommen gerne wieder!

Cons:

Der einzige kleine Minuspunkt war der Blick auf den Hinterhof, der nicht besonders schön war.

2026-10-23 • via Nuitee
S
Stéphane • family_with_children • fr
8
Tres bel hotel, vue magnifique
Pros:

La vue sur le lac est magnifique. L'hotel est tres propre et confortable. L'acces en bus au centre ville est tres facile et rapide

2026-10-23 • via Nuitee
G
Gregory • family_with_children • ch
7
2026-10-23 • via Nuitee
G
Goran • family_with_children • nl
8
The place is oké
Pros:

The bed was great ! Employees working there was great and very friendly.

Cons:

The trash bin in the room was too small, breakfast was to ordanary..for 28CHF you get a small choice , the hostels breakfasts are the same or even better.
The bed was great but the pillows were too big.

2026-10-23 • via Nuitee
M
Mymon • couple • il
7
2026-10-22 • via Nuitee
M
Makisanth • couple • de
10
2026-10-22 • via Nuitee
Шевчук • couple • ua
10
Хороший отель, номер чистый и уютный, чистое постельное бельё и санузел. Отдельный плюс - прекрасный вид на озеро с лебе
Pros:

Понравилось расположение отеля, удобная транспортная развязка. Чистый номер, с прекрасным видом на озеро. Хорошие завтраки

Cons:

В целом впечатления от отеля неоднозначные.

При заселении столкнулись с неприветливым отношением со стороны молодого человека на ресепшене. На наши вопросы он отвечал довольно сухо и коротко, всем своим видом показывая, что вопросов слишком много и он не настроен на общение. При этом остальные девушки на ресепшене были очень приятными, улыбчивыми и доброжелательными, всегда были готовы помочь и ответить на любые вопросы. Спасибо им за это!

К сожалению, в номере также обнаружились некоторые неудобства: не работали телевизор и торшер, из-за чего освещения было недостаточно. С телевизором нам, к сожалению, так и не смогли помочь. Тапочек в номере не было, но после нашей просьбы их принесли. Также не хватало адаптера для розетки, а имеющиеся розетки подходят не для всех типов вилок электроприборов.

В целом хотелось бы, чтобы техническому состоянию номеров уделяли больше внимания, а сервис был одинаково приветливым со стороны всех сотрудников. Ведь именно из таких деталей складывается общее впечатление от пребывания в отеле.

2026-10-22 • via Nuitee