Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dated facilities
Unreliable amenities

Categories

Cleanliness
6.81
Some guests reported issues with cleanliness in the bathrooms and facilities.
Service
8.78
Guests generally found the staff to be friendly and helpful.
Location
9.32
Numerous reviews highlighted the excellent location of the hotel.
Room Quality
6.77
Room quality noted as dated and some appliances not functioning properly.
Amenities
6.3
Facilities such as the pool were reported to be out of order.
Value for Money
7.76
Some reviews felt that the property was dated with some amenities not working.
Food and Beverage
7.31
Breakfast mentioned as below average; general dining not discussed.
Overall Experience
7.78
Overall experiences mixed with positive aspects overshadowed by maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:18

Property Description

Central Location in CBD
The Mercure Hotel Perth is ideally situated in the heart of the Central Business District, offering easy access to the best of Perth's shopping, nightlife, and entertainment.

Luxurious Amenities
Experience comfort and convenience in our spacious guest rooms equipped with a 40-inch TV. Unwind at the heated rooftop swimming pool or stay active at the gym facilities during your stay.

Dining and Entertainment
Savor delicious meals at Mercure Perth's Beccaria Restaurant for breakfast, grab a drink at the on-site bar, or visit the Italian Cafe Cucina on Hay. Valet parking adds to the convenience of your visit.

Book your stay at Mercure Hotel Perth now and enjoy a perfect blend of luxury and convenience in the heart of Perth!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that this property may require a credit card pre-authorization upon check in to cover any incidental charges. Guests under the age of 18 can only check in with a guest over the age of 18.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

7.6
Based on 2465 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 6.77
Amenities: 6.3
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 7.78
F
Franziska • family_with_children • de
7
2026-10-31 • via Nuitee
B
Belinda • family_with_children • au
8
2026-10-30 • via Nuitee
A
Allie • couple • au
4
Wouldn’t stay again.
Pros:

The pool was lovely and warm and the bed was actually comfortable. There was a lady working in the cafe out the front who was so bubbly and friendly (sorry I don’t remember her name).

Cons:

The staff were not friendly, very cold and unwelcoming. The hotel feels damp and falling apart, half the walls were chipped and there were stains in our room. The carpet was bubbled up in our room so a tripping hazard. Honestly not worth the money we paid.

2026-10-30 • via Nuitee
A
Adam • couple • au
5
Basic bed and shower. Wouldn’t use long term
Pros:

Decent location. Parking options good

Cons:

Dated and a bit grubby. Blinds hanging off. Ratty edges and stains in furnishings. Squashed lamp fittings. Poorly positioned power points

2026-10-30 • via Nuitee
T
Tuttlebee • couple • au
10
2026-10-29 • via Nuitee
B
Bernie • family_with_children • je
7
Pros:

It was okay

Cons:

Hotel taking a security deposit and taking 4 days to return it after we left.

2026-10-29 • via Nuitee
G
GENE • couple • ca
8
Pros:

Good

Cons:

The lighting for the bed was terrible. Need reading lights!

2026-10-29 • via Nuitee
A
andrew • couple • au
8
2026-10-29 • via Nuitee
S
S • family_with_children • au
10
Pros:

The buffet breakfast was amazing.
The beds were comfortable.
Loved the shampoo and conditioner
Good water pressure, nice and hot showers.
Valet parking, which was fantastic

Cons:

Nothing to fault.

2026-10-27 • via Nuitee
T
Tim • family_with_children • de
7
Pros:

- perfekte Lage um die Stadt zu erkunden
- geräumige Zimmer

Cons:

- Zimmer und Bäder sind in die Jahre gekommen und renovierungsbedürftig

2026-10-27 • via Nuitee
S
Steven • solo_traveller • au
10
Comfortable, affordable and great location.
Pros:

Clean, comfortable and welcoming

Cons:

N/a

2026-10-27 • via Nuitee
J
Joanne • family_with_children • au
10
A lovely 2 day trip
Pros:

Facilities Friendly Staff breakfast

Cons:

NA

2026-10-26 • via Nuitee
M
Mattias • couple • be
8
2026-10-25 • via Nuitee
Z
Zaskia • couple • au
8
Pros:

Staff were extremely friendly

Cons:

Very dated. Room smelt very musky

2026-10-25 • via Nuitee
B
Brenda • family_with_children • au
9
Pros:

The staff. Especially the front desk staff, and manager that checked us in at 9pm on Friday night. They made my girls and myself feel very welcome, along with a few laughs.

Cons:

The cappuccino machine at breakfast, the milk was very watered down.

2026-10-25 • via Nuitee
V
Van Dijk • solo_traveller • au
9
Good they upgraded me to suite
Pros:

Location

Cons:

Dated interior

2026-10-24 • via Nuitee
Y
yang • solo_traveller • au
2
Disappointed
Pros:

only the location

Cons:

Staff rude，old facility, no hot water in the morning

2026-10-24 • via Nuitee
A
Akiko • family_with_children • au
9
2026-10-24 • via Nuitee
K
Keefe • family_with_children • au
10
Pros:

Mark is very helpful and professional.
10 out of 10 service

Cons:

Nothing i didnt like

2026-10-23 • via Nuitee
A
Anne • family_with_children • re
4
Pros:

Le personnel est vraiment top et dieu merci c'est ce qui rattrape tous

Cons:

L'hôtel est sale et très vieux.
Tous les soirs nous avions l'impression d'entendre des souris marches dans le plafond.
Les rideaux, la literie sont sales et pour aller à la piscine c'est vraiment un sacré parcours...
Un hôtel vraiment pour dépanner mais pas pour des vacances.
Le matelas donne mal au dos et le mobilier est vieillissant.
Pour un mercure et le prix nous étions surpris

2026-10-21 • via Nuitee