Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dated facilities
Unreliable amenities

Categories

Cleanliness
6.81
Some guests reported issues with cleanliness in the bathrooms and facilities.
Service
8.78
Guests generally found the staff to be friendly and helpful.
Location
9.32
Numerous reviews highlighted the excellent location of the hotel.
Room Quality
6.77
Room quality noted as dated and some appliances not functioning properly.
Amenities
6.3
Facilities such as the pool were reported to be out of order.
Value for Money
7.76
Some reviews felt that the property was dated with some amenities not working.
Food and Beverage
7.31
Breakfast mentioned as below average; general dining not discussed.
Overall Experience
7.78
Overall experiences mixed with positive aspects overshadowed by maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:18

Property Description

Central Location in CBD
The Mercure Hotel Perth is ideally situated in the heart of the Central Business District, offering easy access to the best of Perth's shopping, nightlife, and entertainment.

Luxurious Amenities
Experience comfort and convenience in our spacious guest rooms equipped with a 40-inch TV. Unwind at the heated rooftop swimming pool or stay active at the gym facilities during your stay.

Dining and Entertainment
Savor delicious meals at Mercure Perth's Beccaria Restaurant for breakfast, grab a drink at the on-site bar, or visit the Italian Cafe Cucina on Hay. Valet parking adds to the convenience of your visit.

Book your stay at Mercure Hotel Perth now and enjoy a perfect blend of luxury and convenience in the heart of Perth!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that this property may require a credit card pre-authorization upon check in to cover any incidental charges. Guests under the age of 18 can only check in with a guest over the age of 18.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Location

Guest Reviews

7.6
Based on 2465 reviews
Cleanliness: 6.81
Service: 8.78
Location: 9.32
Room Quality: 6.77
Amenities: 6.3
Value for Money: 7.76
Food and Beverage: 7.31
Overall Experience: 7.78
R
Rod • couple • au
3
Seems like it was a great hotel once but now lacking in professionalism.
Pros:

Location was good, breakfast was below standard

Cons:

Cleanliness in breakfast cafe not up to standard and staff not professional.

2026-09-11 • via Nuitee
K
Knut • solo_traveller • de
6
Schutzig und abgewohnt, Bad mit Schimmel. Frühstück gut, wenn man zeitig kommt.
2026-09-10 • via Nuitee
J
Jodi • solo_traveller • au
7
2026-09-08 • via Nuitee
K
Krystina • solo_traveller • au
5
Avoid, avoid, AVOID
Pros:

Staff were accommodating to change rooms AFTER seeing photos of the mould in the room and the faucet being broken in the shower.
They didn't care when we'd called down to tell them about the issues.

Cons:

This hotel is OLD and my god it's not well maintained at all. It's had a recent 'soft' refurbishment but replacing hallway carpet and painting the walls doesn't fix the extensive problems including lifting skirting boards, mouldy bathrooms and broken fixtures.
The bathroom in our 'upgraded' room had a bathtub which was delaminating and had holes in the fiberglass.
We were downgraded to a much better room cleanliness wise, but it featured a shower screen which had lost its seal to the frame and actually almost fell out!!

Aging mattresses are propped up with boards making hard and uncomfortable beds.

IF you stay here DO NOT pay $330+ a night, it's absolutely not worth it. There's better at $175 a night.

Accor should be ashamed of the state of this once 4 star property.

2026-09-06 • via Nuitee
V
Valerie • solo_traveller • au
8
Nice
Pros:

Valet parking, was included in my room rate but had it not been, I would have had to pay $45/day!

Cons:

My room was "hidden" away in the corner of the floor

2026-09-04 • via Nuitee
M
Melissa • family_with_children • au
7
My daughter and I loved our stay
Pros:

The pool and rooms

Cons:

The access to the pool

2026-09-02 • via Nuitee
M
matthew • family_with_children • au
8
Had a great stay just my youngest son and myself lots to see and easy to get around.
Pros:

the room was large enough to relax and read in without lying on the bed , for us the central location made it easier to get to all the activitues we wanted to do and gave plenty of options to buy food, restaurants and supermarkets.

Cons:

hard to get the room to be as cool as we like but we find that most places.

2026-08-31 • via Nuitee
C
Chong teck • couple • sg
5
Overall need to upgrade.
Pros:

1) The room is spacious.
2) The bed is comfort.
3) The location is good near to shops.

Cons:

1) The room lighting not bright enough.
2) The room has not table lamp beside the bed.
3) The WC cover is lossen.
4) The TV is not Google TV.
5) The jet shower head is to high pressure. Shoule have rain shower head instead of jet.

2026-08-31 • via Nuitee
J
Jinhee • solo_traveller • au
7
2026-08-30 • via Nuitee
F
Fiona • family_with_children • au
8
2026-08-29 • via Nuitee
K
Kelky • family_with_children • au
2
Tge pool was shut and no fast internet it’s not as described not happy at all staff were great tho
Pros:

Location

Cons:

Dirty bathrooms snd aircon are not up to standard for cleanliness

2026-08-28 • via Nuitee
D
danny • family_with_children • in
8
2026-08-27 • via Nuitee
V
Vicky • solo_traveller • au
8
Pros:

Great position

2026-08-27 • via Nuitee
J
Johnson • solo_traveller • au
8
2026-08-25 • via Nuitee
J
Janine • family_with_children • au
4
I probably would not stay at this location again as it is very old and dated
Pros:

The reception staff were very helpful with questions relating to the "CAT" bus service and in general

Cons:

BATHROOM: I had to request to have the MOULD to be cleaned from the bathroom area. To get into the bath was difficult especially for my mother aged in her 80's. To put your towel on the towel rack back in the bath tub area is ridiculous because then you get wet feet again and also very difficult to reach even for a younger person. Very bad design!
They did offer a free breakfast which in my view is not value for money.
I also paid an extra $99 to stay until 7 pm which I thought was very expensive but was told was half the usual room fee. If this could be refunded that would be appreciated.
The price that I paid for this location is too much for the age of the property.
The lifts did not have the floor numbers noted on 2 of the lifts - I did advise the reception.
OVERALL the PRICE POINT is TOO MUCH for this property - Happy to be refunded for some of my stay

2026-08-24 • via Nuitee
M
McConchie • solo_traveller • au
5
Pros:

Location

Cons:

The facilities were unavailble the pool.

2026-08-23 • via Nuitee
J
Judy Anne • family_with_children • au
8
2026-08-23 • via Nuitee
G
Gemma • solo_traveller • gb
6
Basic , okay for a sort trip
Pros:

Location walking district to convention center

Cons:

Was very basic but clean
Good for a short stay
Water shower power awful

2026-08-22 • via Nuitee
A
Adrian • solo_traveller • au
6
2026-08-20 • via Nuitee
O
Olivia • family_with_children • au
8
2026-08-17 • via Nuitee