Henn na Hotel Premier Kyoto Eki Hachijoguchimae

Hotels
8.5 (4519 reviews)
Minami-ku Higashikujo Higashi Sannoucho 15 , Kyoto , JP

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location — very close to Kyoto Station
Helpful, friendly staff and fun dinosaur check-in experience
Clean, comfortable rooms with good beds and generous room size for Japan
Nice amenities: Phiten foot-massage machines, luggage storage, bike-rental coupon, vending machines/nearby 7-11
Good value for money / affordable
Cons:
Breakfast logistics: reservation required, limited seating/unstable chairs
Occasional cleanliness issues: dusty floor, laundry/common area not always tidy, occasional corridor odor
Minor room inconveniences: no bedside stand noted by one guest and no trash bins at entrance

Categories

Cleanliness
7.5
Most guests described rooms as clean and tidy, but there are a few reports of dust on the floor, a slightly unclean laundry/common area at times, and an occasional corridor odor — hence a slightly reduced score.
Service
9
Staff repeatedly noted as super helpful; the novelty dinosaur check-in 'staff' is popular and staff stepped in quickly to assist with machines and luggage, giving a strong positive service impression.
Location
9.5
Near-universal praise for location: right in front of or a few steps from Kyoto Station, very convenient for transport and central for sightseeing.
Room Quality
8.8
Rooms are often described as appropriately sized (larger than typical for Japan), comfortable beds and pillows, separate bath/toilet/washbasin layout; isolated notes of unpleasant smells in corridors lower the score slightly.
Amenities
8.7
Well-regarded extras such as Phiten foot-massage machines, luggage storage, bike-rental coupon, vending machines and nearby convenience store; some communal areas (laundry/snack area) had intermittent cleanliness issues.
Value for Money
9
Multiple guests called the hotel affordable and a good value for the location and room size, reflecting strong perceived value.
Food and Beverage
7.5
Breakfast offerings were described as diverse and included for some guests, but there are complaints about required advance reservations for the hotel café, high/unstable chairs, and limited accessibility at times, yielding a mixed score.
Overall Experience
8
Overall stays are positive with many guests saying they'd return due to location, helpful staff and comfortable rooms; a few operational and cleanliness hiccups temper the top score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 20:15

Property Description

Central Location in Kyoto
Located in the heart of Kyoto, Henn na Hotel Kyoto Hachijoguchi offers a convenient stay for travelers looking to explore the city. Within close proximity to popular attractions, guests can easily immerse themselves in the rich culture and history of Kyoto.

Modern Amenities and Services
Experience comfort and convenience with air-conditioned rooms equipped with essential amenities such as a flat-screen TV, safety deposit box, and private bathroom. The 24-hour front desk, free WiFi, and on-site restaurant ensure a seamless stay for all guests.

Delicious Breakfast Options
Start your day right with a delicious buffet, American, or Asian breakfast served every morning. Fuel up for a day of sightseeing and adventures in Kyoto with a variety of breakfast options to choose from.

Book your stay at Henn na Hotel Kyoto Hachijoguchi now and make the most of your visit to Kyoto!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 4519 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 8.8
Amenities: 8.7
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 8
H
hendrikus • solo_traveller • nl
6
2026-09-19 • via Nuitee
N
Neide • solo_traveller • br
10
Pros:

Estar próximo da estação de trem por onde chegamos e saímos.
Também próximo de um grande shopping e frente a estação onde hs várias opções de restaurantes e diversas lojas.

Cons:

Tudo correu bem.

2026-09-19 • via Nuitee
A
Amy • extended_group • au
10
Very good stay and great location
Pros:

The dinosaurs at the check-in were an amusing experience. Luggage storage is available and helpful (even if there was no room for ours). Good sized rooms with a seperate toilet and bathroom. Comfy mattresses. Amenities available downstairs like a vacuum packing station. Very good location to the local shopping mall and Kyoto Station.

Cons:

Pillows were not the comfiest.

2026-09-18 • via Nuitee
R
Ryohei • solo_traveller • jp
7
快適でした。
Pros:

駅近くで分かりやすい場所で良かった。

Cons:

部屋のアメニティが、もう少し充実していればなお、良かった。

2026-09-18 • via Nuitee
R
Ruben Alejandro • family_with_children • mx
10
Excelente opcion en Kyoto si viajas con niños
Pros:

La ubicación es excelente, a una cuadra de la estación de metro. Nos gustó mucho la interacción con los raptors-recepcionistas. El check-in fue fácil. La habitación era un poco más amplia de lo que aparentaba en las fotos y, para los hoteles en Japón, muy cómoda. Tiene aire acondicionado en cada habitación. Una de las habitaciones donde se quedaron mi hija y mi nieta era temática y estaba muy bien acondicionada, con muchas amenidades, muy recomendable.
El desayuno era bueno, con varias opciones. Desde que llegamos nos preguntaron el horario en el que íbamos a desayunar y nos asignaron un horario. Nos imaginamos que fue porque el hotel estaba muy lleno y querían asegurar el servicio del desayuno.
Es una muy buena opción si visitas Kyoto con niños. Nos ayudaron a recibir las maletas que enviamos por paquetería desde Tokyo y estaban listas a nuestra llegada. Muy recomendable opción.

Cons:

Todo estuvo muy bien

2026-09-16 • via Nuitee
C
carolina • solo_traveller • es
8
Pros:

Ubicación y limpieza y trato del personal

Cons:

El desayuno

2026-09-15 • via Nuitee
X
Xiangyi • solo_traveller • fr
10
2026-09-14 • via Nuitee
K
Kyoko • solo_traveller • jp
8
Pros:

駅もコンビニも近く便利。
バイクの轟音が時に聴こえたのと、別室の音が多少ありましたが他は静かでした。

Cons:

部屋の出口側にハンガーを掛ける仕様が不便でした。

2026-09-14 • via Nuitee
K
Kenia Santoyo • solo_traveller • mx
9
Pros:

Location is awsome. The Kyoto station and Kyoto Avanti was close. Even a Don Quijote was close.

Cons:

The breakfast could be more varied, but it was enough to start the day.

2026-09-13 • via Nuitee
K
Kenia Santoyo • solo_traveller • mx
10
2026-09-13 • via Nuitee
K
Kovács • solo_traveller • hu
10
2026-09-12 • via Nuitee
Y
Yuliya • couple • kz
10
Отличный опыт , рекомендую!
Pros:

Хороший отель с бесконтактным заселением/выселением , расположенный возле центрального вокзала. Быстро добрались до отеля и так же быстро отправились дальше. Чистый , просторный номер , классные динозавры!

2026-09-12 • via Nuitee
A
Allison • couple • us
10
Pros:

The raptors were amazing! Easy check in/out process. Clean & comfy rooms. Very affordable price. Would definitely stay here again!

2026-09-12 • via Nuitee
L
LUCIE • couple • fr
8
Excellent, à refaire !
Pros:

Les robots à l’accueil , la possibilité de laisser les valises avant le Check in , la grandeur et la propreté de la chambre , l’emplacement de l’hôtel.

Cons:

La couette un peu fine 🤣

2026-09-11 • via Nuitee
M
mayumi • couple • jp
8
次も利用したいです。
Pros:

人のスタッフがいないので気遣いなく過ごせました。
チョックイン、チェックアウトもわかりやすくなんの不便もありませんでした。

2026-09-09 • via Nuitee
N
Nishikoori • couple • jp
10
2026-09-08 • via Nuitee
H
Holger • couple • de
7
2026-09-08 • via Nuitee
P
Patricia • family_with_children • es
9
Recomendable
Pros:

Que tiene la tienda cerca y el transporte

Cons:

Que para separar la zona de aseo era una cortina

2026-09-08 • via Nuitee
C
Carlos • family_with_children • es
10
Good place well connected
Pros:

All

Cons:

Nothing

2026-09-08 • via Nuitee
I
IlariaA • solo_traveller • it
9
Ottimo rapporto qualità-prezzo
Pros:

Ottimo posizione a 5 minuti a piedi dalla stazione, ma rimane comunque silezioso in quanto non si sente il rumore degli innumerevoli treni che passano.
Stupendo non dover interagire con nessuno dello staff, tranne quando strettamente necessario. Il checkin e checkout sono stati semplicissimi, le amenities erano sempre tutte a disposizione e anche la possibilità di cambiare le banconote in monete da 100 yen per utilizzare la lavanderia. La camera era molto spaziosa e ogni giorno venivano cambiati gli asciugamani e fornite nuove pantofole e spazzolino.
Infine, come solo traveler donna, devo dire che mi sono sentita sempre molto tranquilla e al sicuro.
Ottimo.

Cons:

Una cosa che si potrebbe migliorare è senz'altro la lavanderia. Qualsiasi ciclo di lavaggio e asciugatura non asciuga mai bene gli abiti e rende necessario spendere quei soldini in più per fare un extra ciclo di asciugatura. Il che porta il tutto a circa 2 ore e 30 minuti. E ci sono solo due macchine. Capite bene che per tutti gli ospiti che ci sono non basta avere due macchine del genere.

2026-09-08 • via Nuitee