The Angel Hotel

Hotels
7.8 (7540 reviews)
Castle Street , Cardiff , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Lift out of order
Need for renovation

Categories

Cleanliness
7.49
Several reviews mentioned the hotel was tired and in need of renovation.
Service
8.46
Staff were described as friendly and helpful in multiple reviews.
Location
8.5
Reviews consistently highlighted the great location, close to the city center.
Room Quality
7.45
Some reviews mentioned rooms were cold and in need of refurbishing.
Amenities
7.78
The lift issues negatively impacted the experience; otherwise, amenities were acceptable.
Value for Money
7.94
General sentiment viewed the hotel as good value considering location.
Food and Beverage
6.99
Breakfasts received mixed reviews, indicating it could be improved.
Overall Experience
7.76
Reviews were mixed but overall satisfactory; location and staff were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:14

Property Description

Historic Charm and Modern Comfort

Prime Location: Nestled next to Cardiff Castle and a stone's throw from Principality Stadium, The Angel Hotel provides a picturesque backdrop for your stay.

Elegant Dining: Indulge in exquisite cuisine at Castell’s Restaurant and sip on cocktails at the chic Angel Bar.

Convenience at Your Fingertips: With free Wi-Fi, on-site parking, and proximity to Cardiff's attractions and transportation hubs, your stay at The Angel Hotel promises both luxury and convenience.

Book now to experience the perfect blend of historic charm and modern comfort at The Angel Hotel.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.

Pets are welcome - there is a £15 per pet per stay supplement. Also a £100 damage deposit is required at check in- this is returned at check out - minus the £15 supplement & and any damage.

Pets are welcome to be in your room, bar & lounge areas - pets are not permitted in the main restaurant.

All minors must be accompanied by an adult aged 18 or over.

If an extra bed is required please call The Angel Hotel to confirm. Subject to availability.

The entire hotel is non-smoking - any evidence of smoking in the room will result in a £250 fine.

Please note table reservations are required for breakfast and dinner times.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 7540 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 7.45
Amenities: 7.78
Value for Money: 7.94
Food and Beverage: 6.99
Overall Experience: 7.76
A
Alessandro solo_traveller it
10
2026-06-20 via Nuitee
C
Claire solo_traveller gb
7
Pros:

Central location to everything

Cons:

The fact no parking now stayed here before so booked again as thought there was parking, be prepared to pay 48 quid for 2 nights parking

2026-06-20 via Nuitee
G
Greville solo_traveller gb
10
Comfortable and relaxing. Great value.
Pros:

Friendly and helpful staff. Spacious and characterful building. Excellent breakfast.

Cons:

Ripe for redecoration.

2026-06-20 via Nuitee
S
Suzanne solo_traveller gb
9
2026-06-20 via Nuitee
D
doreen solo_traveller gb
9
Dont be put off by the outside
Pros:

Clean , great location for where I wanted to go .
Staff , breakfast .
Lovely room

Cons:

No air conditioning however there was a fan in my room which was ready for the skip .

2026-06-20 via Nuitee
P
Penelope solo_traveller gb
7
Friendly staff good value bar
Pros:

Friendly staff, good size room, room was very clean and quiet so i slept well. Good quality breakfast. Cot was supplied as requested. Food delivered to room was hot and (by hotel standards) not too expensive. Bar as good value for a hotel.

Cons:

Room service was quite slow and our trey wasn't collected. Coffee in room (instant) wasn't great and no herbal tea or biscuits were supplied. Air conditioning in breakfast bar would have been good.

2026-06-19 via Nuitee
A
Amanda solo_traveller gb
10
Pros:

Lovely big room had a view of the castle and really near to the shops

Cons:

It was a bit old

2026-06-19 via Nuitee
B
Benji solo_traveller gb
8
Cons:

Left a coat behind and was constantly told to com back another day when the shift manager is in.

2026-06-19 via Nuitee
J
Jeff solo_traveller gb
10
Pros:

Lovely hotel.great location.

2026-06-18 via Nuitee
K
Kathryn couple gb
8
Very nice hotel, perfectly close to principality stadium.
Pros:

Lovley warm welcome by reception staff on arrival.,we arrived before the check in time, our room was ready, so we had plenty of time to freshen up before going out for the evening.
Breakfast was the option of yoghurt, fruit, cold meats and cheese on one side of the room, no sign of cereal ,then further round the room you had hot cooked food, which are clearly marked With allergen information, I did notice there was no separate gluten free section for breads ,cereals ,pastries, but then I was happy enough with a cooked breakfast, with juice and coffee. Just a suggestion to the Angel maybe ,depending on the demand, it might be worth having a separate gluten free section for cereals/pastries, for future guests to feel assured .overall, a pleasant Breakfast.

Cons:

More choice of breakfast eggs,not everybody likes fried eggs, and more gluten free choices available Or at least information if any gluten free bread is available .

2026-06-18 via Nuitee
G
Gareth Whitty solo_traveller gb
9
Pros:

Perfect location for city centre, close to railway station, right next to the stadium
Staff were friendly and helpful

Cons:

The price for one night was too high, but this is an issue for all hotels when a major concert is taking place in that location

2026-06-18 via Nuitee
S
Sara couple gb
10
Weekend away in the Welsh capital. Perfect place to stay for sightseeing or attending a concert.
Pros:

Central location, good size rooms. Staff were fabulous

Cons:

It was quite stuffy and the window didn’t stay open as was broken.

2026-06-18 via Nuitee
J
Joanna solo_traveller gb
5
Location.
Pros:

Location.
Friendly staff.
Spacious room but needs an upgrade.

Cons:

Very tired and with money spent it would be good to see it back to its former glory.
Room very hot.

2026-06-18 via Nuitee
N
Nicola couple gb
6
Staff friendly
Cons:

Doesn’t have a Carpark anymore!

2026-06-18 via Nuitee
A
Andrea couple de
2
Bestimmt nicht wieder.
Pros:

Super Lage!

Cons:

Schlechtes Frühstück, runtergekommene Zimmer.

2026-06-18 via Nuitee
L
Lynne solo_traveller gb
2
Pros:

Breakfast

Cons:

Mould in bathroom. Flaky paint in room on walls and windows
Dirty windows. Carpet poor.

2026-06-17 via Nuitee
H
Helen couple gb
7
Comfortable stay and helpful reception staff
Pros:

Location was fantastic for a concert at the castle.

Cons:

Traditional looking

2026-06-17 via Nuitee
E
Eddie couple gb
8
2026-06-17 via Nuitee
F
Fliss family_with_children gb
8
Clean friendly staff and great location.
Pros:

Yummy breakfast, lovely staff and great location.

Cons:

Bed was a bit uncomfortable.

2026-06-16 via Nuitee
C
Craig couple gb
10
Great stay
Pros:

Great location and staff were amazing

Cons:

Rooms could do with a lick of paint

2026-06-16 via Nuitee