tanadewa Resort Ubud Bali By Cross Collection

Hotels
Cross Hotels & Resorts
9.2 (21 reviews)
Jl. Padang Getas, Banjar Kengetan, Desa Singakerta, Ubud, Bali, 80571 , Ubud , ID

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Free WiFi
Swimming pool
24-hour front desk
Terrace
Luggage storage
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Clean and fresh room
Very friendly staff
Delicious food and drinks
Cons:
Breakfast buffet had limited options

Categories

Cleanliness
9.19
Fint och fräscht rum.
Service
9.66
Väldigt trevlig personal.
Location
9.2
Standard quality for this hotel tier.
Room Quality
9.15
Fint och fräscht rum.
Amenities
9.18
Standard quality for this hotel tier.
Value for Money
9.14
Standard quality for this hotel tier.
Food and Beverage
8.69
Frukostbuffén hade inte så bra utbud, men maten och drinkarna var väldigt goda.
Overall Experience
9.36
Overall a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:03

Property Description

Indulge in a serene getaway at tanadewa Resort Ubud Bali By Cross Collection, where luxury meets tranquility.

Unwind at Our Spa
Pamper yourself at our wellness sanctuary with rejuvenating massages, body treatments, and facials, designed to refresh your body and soul.

Recreational Amenities Galore
Dive into relaxation in our outdoor pool, break a sweat at the well-equipped fitness center, or explore the picturesque surroundings with a rental bicycle.

Dining and Libations
Savor delightful meals at Tana Rasa, or enjoy in-room dining from our limited hours service. Sip on your favorite drinks at the stylish poolside bar or lounge for a great end to the day.

Book your stay today for an unforgettable experience in the heart of Ubud!

Important information:

  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 1-device limit.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9.2
Based on 21 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 8.69
Overall Experience: 9.36
J
Jacinta extended_group au
10
Breathtaking!!! Exceptional stay.
Pros:

This resort is breathtaking! The views from the pool are stunning, the rooms are incredible and the staff were lovely.

Also the spa treatments were amazing, some of the best we experience in our time in Bali!

The entire resort has such a relaxing energy, and we were always greeted with kindness. Everything was kept clean. Definitely great value for money.

The resort offers multiple daily shuttle services into Ubud centre which was a very handy service.

Cannot wait to return to TanaDewa!!

2026-05-21 via Nuitee
C
Catalin Lucian couple gb
7
2026-05-18 via Nuitee
J
Jale couple de
7
Schöne sauber Anlage jedoch Ruhe/ Natur genießen ist nur teilweise möglich
Pros:

Dschungel Feeling
Bequeme Betten und sauber

Cons:

Lage vom Zimmer man hat bei offenem Balkon immer Anlagengeräusche gehört. Dabei wäre es so schön die Natur zu hören

2026-05-17 via Nuitee
Y
Yeray couple es
10
Pros:

El hotel está genial muy bonitas vistas

2026-05-05 via Nuitee
R
Robert solo_traveller au
10
2026-05-04 via Nuitee
부산갈매기 solo_traveller kr
10
2026-04-28 via Nuitee
J
Johannes solo_traveller nl
8
top
Pros:

prachtig uitzicht ook vanuit het zwembad. De kamer was lekker ruim. Personeel groet heel vriendelijk en helpt goed.

Cons:

We hadden de kamer naast de eetzaal. Dit zorgde soms voor een klein beetje kabaal van bijvoorbeeld messen etc.

2026-04-26 via Nuitee
E
Elizabeth solo_traveller sg
10
Pros:

Cleanliness and big rooms. Food was nice as well.

2026-04-17 via Nuitee
D
Dilnaz family_with_children kz
10
2026-04-12 via Nuitee
T
Titiboy solo_traveller ch
9
Un séjour magnifique
Pros:

Magnifique hôtel dans un cadre incroyable et verdoyant, chambre spacieuse avec piscine privée (Villa 7), personnel est au petit soin et d'une grande gentillesse. Un merci tout particulier à Kurnia pour son écoute et sa bienveillance. Séjour parfait !!

Cons:

Dommage du bruit des travaux en face, malgré que l'hôtel n'en pouvait rien.

2026-04-11 via Nuitee
Öjersson family_with_children se
10
2026-03-22 via Nuitee
M
Marc solo_traveller au
1
Bedbugs, dirty mattresses, mouldy rooms & no security. Not comfortable once you look under the sheets at what you’re
Pros:

I liked the part where we left. The breakfast tasted nice, but I know that I got food poisoning from something from their restaurant (as I ate every meal there).

Cons:

Disgusting mattresses that have never been cleaned. There were bedbugs in every room we got moved to across the entire property ( 4 different rooms - including 2 private villas).

Mould behind every sink - as told to us on our first night after we asked if we could switch rooms as we were pretty disgusted by it and had an infant with us which made it even more of a serious matter.

No security - guests being left to run wild all night after “quiet hours”.

After multiple nights of guest recklessness and interrupted sleep (listening to the guests fighting all night in the room next door to us + our baby, who is usually an great sleeper, being woken up many times from yelling and furniture being thrown) we complained about the lack of care from staff and we were immediately upgraded to a private villa (also with a disgustingly mouldy sink).

My wife and I woke up every morning of our stay, itching ourselves raw with lines of huge welts (the classic bed bug bite pattern) and we hadn’t even left the rooms / villas for days, so they definitely weren’t other bugs. By the end of our stay we were covered in bedbug bites, confirmed by a doctor to indeed be bedbug bites.

We decide to look under the sheet and what we found was repulsive. Layers of muck that clearly had not been vacuumed or steam cleaned in a very long time or maybe ever. This was also found in 3/4 rooms that we stayed in (we didn’t check the 1st room, but I can only assume it was most of the rooms).

The staff kept trying to convince us that there was atleast one resonable place to sleep on the property but there wasn’t. We even stayed in their “best villa”. The mattress I have attached a photo of was in that villa and as you can tell it was absolutely filthy.

Overall it was a pretty disappointing experience for what is supposedly a “luxury” resort. The issues are things you probably won’t notice straight away, but once you’ve noticed it’s hard to feel totally comfortable.

2026-03-21 via Nuitee
P
Pam couple au
7
Very Nice
Pros:

It was beautiful and the surroundings were so peaceful

Cons:

The outside bar area looked straight into our room. No privacy

2026-03-20 via Nuitee
варвара couple ru
10
2026-03-19 via Nuitee
V
Vukojevic solo_traveller rs
10
2026-03-18 via Nuitee
S
Srinivas Karthik family_with_children au
10
2026-03-07 via Nuitee
A
Alicja couple pl
10
The ultimate hotel-in-the-tropical-jungle experience!
Pros:

The best hotel-in-the-tropical-jungle experience I’ve ever had! Loved everything about the place: the friendliest staff, the most delicious food, the most comfortable room and, most of all, the view! The photos cannot reflect the depth of the greenery, the sounds of the surrounding nature and the smell of the tropical forest - it’s the ultimate experience you can only feel in a place like that. Highly recommended!

2026-03-04 via Nuitee
S
Salamat family_with_children kz
8
Pros:

Понравился персонал всегда улыбается, обслуживание супер!!!

2026-02-25 via Nuitee
R
Renée couple ph
7
God beliggenhed, store værelser og fantastiske senge. Vi savnede lidt livlighed og personlig karakter på hotellet
Pros:

Skøn og rolig beliggenhed med lækre store værelser og fantastiske senge.

Cons:

Hotellet fremstår lidt slidt i hjørnerne, og virker lidt dødt. Vi savnede livlighed og personlig karakter. Personalet virker lidt stift, og der var en del sprogbarriere. For gæster kan det hurtigt se ud som om der er for mange på arbejde i forhold til hvad der er at lave.

2026-01-27 via Nuitee
A
Abdullah couple sa
8
2026-01-25 via Nuitee