Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Clean and well-presented rooms
Good breakfast options
Cons:
Overpriced for the amenities
No evening food service
Uncomfortable bed in some cases
Limited bar hours

Categories

Cleanliness
9
Rooms were clean and very well presented.
Service
10
Staff were very helpful and went out of their way to assist.
Location
9.5
Perfect location, convenient for town and train station.
Room Quality
8.5
Room had excellent facilities but some discomforts noted.
Amenities
8
No restaurant on site and bar closed early.
Value for Money
8.5
Tends to be overpriced considering amenities provided.
Food and Beverage
9
Breakfast was good, although limited dining hours.
Overall Experience
9.5
Overall very happy with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:39

Property Description

Convenient Location: Situated in Taunton, just 4.6 km from Woodlands Castle, The Great Western Hotel offers a peaceful retreat with easy access to nearby attractions.

Modern Amenities: Enjoy a comfortable stay in well-equipped guest rooms featuring flat-screen TVs, private bathrooms with free toiletries, and complimentary WiFi. Some rooms even offer picturesque garden views.

Exceptional Service: Benefit from a concierge service, free private parking, and a multilingual 24-hour front desk staff ready to assist you in English, Spanish, Polish, and Romanian.

Experience a relaxing stay at The Great Western Hotel and book now to make unforgettable memories in Taunton.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9
Based on 1453 reviews
Cleanliness: 9
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
U
Ursula couple es
3
Good location and nice staff
Pros:

The location and nice building

Cons:

Our room had a terrible smell and the carpet was very stained. Our room felt dirty, old and unkept (even though it looked lovely in pictures). Our bed was small and, even though it’s great to be by the station, the curtains in the room let the light in and, let me tell you, the station leaves the lights on all night, so there is a lot of light when you try to sleep!
The room doesn’t have a mini fridge and the bathroom sink is so small it’s hard to wash your face!

2026-08-27 via Nuitee
T
Tracey solo_traveller gb
10
Perfect - clean and comfortable.
Pros:

Perfect location and very clean and comfortable - will be using regularly

Cons:

N/A

2026-08-26 via Nuitee
S
Steve solo_traveller gb
5
Ok for my needs, nothing special for the price paid
Pros:

Average quality, seemed somewhat disorganised, very slow service, especially at the weekend. Had a strange conversation on my last day. Came down for breakfast and one of the staff said are you leaving today. I said yes and was asked it I wanted to hand my key over. The member of staff then realised, as I was only having breakfast and had not moved my belongings yet, that it was a daft question. Oh well

Cons:

General cleaning, Looks rather grubby. Also, I have never been in a hotel before where the main door is locked at 8pm (?)

2026-08-24 via Nuitee
J
James couple gb
7
Convenient but needs a lot of TLC
Pros:

Location and parking

Cons:

It was tired looking and the bedroom needed updating. No wardrobe, just hooks on the wall ; no chair at all and the sash cord on the window was broken. We had to borrow a block of wood to prop it open.
The dining room furniture should definitely be replaced.

2026-08-23 via Nuitee
M
Mark solo_traveller gb
10
2026-08-22 via Nuitee
P
Paul solo_traveller gb
8
Pros:

Location, building character

Cons:

No evening restaurant

2026-08-22 via Nuitee
R
rebecca couple nl
6
Een karakteristiek hotel met vriendelijk personeel, maar wel toe aan modernisering!
Pros:

Centrale ligging, vriendelijk personeel en een heerlijk ontbijt!

Cons:

We sliepen op de eerste verdieping aan de tuinzijde. Het was erg warm op de kamer. Het enige raam op de kamer kon maar een klein stukje open door slecht onderhoud. De kleine tafelventilator maakte veel lawaai en weinig verschil! Helaas geen koelkast in de kamer.

2026-08-18 via Nuitee
S
Shunta couple jp
9
最高でした、トーントンに行く際にはまた宿泊します
Pros:

駅に近いロケーション、スタッフさんの対応も最高でした

Cons:

特に思い当たりません

2026-08-16 via Nuitee
P
Peter couple gb
8
Excellent location. Comfortable stay.
2026-08-14 via Nuitee
A
Anita couple gb
10
Will return and will recommend this hotel to others.
Pros:

Liked it all - the staff were amazingly friendly and helpful - exceeded expectations.

Cons:

Nothing

2026-08-12 via Nuitee
T
Tony solo_traveller gb
9
Relaxing
Pros:

Beautiful building, full of history. Felt a little like id travelled back in time.

2026-08-11 via Nuitee
S
Suzanne solo_traveller gb
10
Pros:

Rooms clean and bed comfortable. Breakfast was amazing

2026-08-09 via Nuitee
L
Lesley couple gb
8
Really happy with this hotel
Pros:

Great location close to Somerset Cricket Club and train station. Staff were very friendly and helpful. Good breakfast. Parking onsite

Cons:

Nothing

2026-08-08 via Nuitee
K
Kenneth couple gb
8
A nice 3 day break
Pros:

Great location and price included parking

2026-08-05 via Nuitee
M
Mark solo_traveller gb
9
Overall the staff were very welcoming and the room was good value for money. Plus the breakfast was very good.
Pros:

It was close to the station.

Good size room.

Cons:

Window wouldn't stay open. It was very warm in the room so had to have the fan on.

No milk in the room for my tea in the morning.

2026-07-25 via Nuitee
D
david couple gb
8
Pros:

All fine

Cons:

There were obvious cricket ..supporters cutting through the lawn on there way to the station drink involved and quite upsetting when sat outside having a quiet drink

2026-07-17 via Nuitee
A
Annemarie couple nl
8
Prima beetje basic hotel in voormalig stations hotel
Pros:

Goede locatie. Grote kamer

Cons:

‘S avonds is alles vroeg gesloten. Er is geen bar of iets.

2026-07-13 via Nuitee
A
Ant solo_traveller gb
9
Pleasant, welcoming and friendly!
Pros:

Very friendly and helpful staff upon arrival. Rooms were easy to find and very clean!

Cons:

Breakfast started later than the time I had to leave. Would be good to have breakfast available from 7:30am

2026-07-13 via Nuitee
M
Michael couple gb
6
The heat and humidity made it difficult to be comfortable. Hotels like this one will need to adapt as these extreme cond
Pros:

Great location with parking, close to the town centre. The staff did their best to make us comfortable in the intense heat.

Cons:

No air conditioning. I understand it’s a listed building, and therefore air conditioning cannot be installed, but there was only a small fan in our room and no fans or portable units in any of the public areas, which were hot and airless. There were not enough staff at breakfast, nor was there any visible presence from the management. This led to long waits for food.

2026-07-12 via Nuitee
B
Brian solo_traveller gb
9
Great stay
Pros:

Great location. Next to the train station and easy walk into town.
The big breakfast was big. Next day just had a sausage sandwich.
Fan provided for this hot weather.

Cons:

Parking was a bit chaotic if a conference is on. Car registration does not ask for a mobile number in case you get hemmed in.
Couldn't work out how to switch off the mirror light in the bathroom.

2026-07-11 via Nuitee