Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Clean and well-presented rooms
Good breakfast options
Cons:
Overpriced for the amenities
No evening food service
Uncomfortable bed in some cases
Limited bar hours

Categories

Cleanliness
9
Rooms were clean and very well presented.
Service
10
Staff were very helpful and went out of their way to assist.
Location
9.5
Perfect location, convenient for town and train station.
Room Quality
8.5
Room had excellent facilities but some discomforts noted.
Amenities
8
No restaurant on site and bar closed early.
Value for Money
8.5
Tends to be overpriced considering amenities provided.
Food and Beverage
9
Breakfast was good, although limited dining hours.
Overall Experience
9.5
Overall very happy with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:39

Property Description

Convenient Location: Situated in Taunton, just 4.6 km from Woodlands Castle, The Great Western Hotel offers a peaceful retreat with easy access to nearby attractions.

Modern Amenities: Enjoy a comfortable stay in well-equipped guest rooms featuring flat-screen TVs, private bathrooms with free toiletries, and complimentary WiFi. Some rooms even offer picturesque garden views.

Exceptional Service: Benefit from a concierge service, free private parking, and a multilingual 24-hour front desk staff ready to assist you in English, Spanish, Polish, and Romanian.

Experience a relaxing stay at The Great Western Hotel and book now to make unforgettable memories in Taunton.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9
Based on 1453 reviews
Cleanliness: 9
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
C
Claire • solo_traveller • gb
8
Pros:

Great hotel. Clean and comfortable. Lovely breakfast. Good location.

2026-09-15 • via Nuitee
F
Fred • solo_traveller • gb
10
Pros:

Great location, lovely breakfast, friendly staff.

Cons:

All good. No issues.

2026-09-09 • via Nuitee
E
Elisa • solo_traveller • it
8
2026-09-08 • via Nuitee
D
David • couple • gb
9
2026-09-07 • via Nuitee
C
Catherine • couple • gb
9
Alternative historic stay
Pros:

Historical, large rooms, good facilities, friendly staff, good breakfast, parking space, quiet and good location.

Cons:

Hard pillows!

2026-09-06 • via Nuitee
M
Mark • couple • gb
8
Comfortable stay
Pros:

Good location and clean.

2026-09-04 • via Nuitee
S
sharon • couple • gb
10
excellent, comfy and accessible
Pros:

Love this hotel, staff are so friendly, it's just outside the station and very easy to get to the Cricket Ground which was what we were in somerset for, My company Trade Nation sponsor the Team on T 20 and the Ground.

Cons:

The Soap dispenser didn't work in the bathroom at the sink, I had to step into the shower each time to pump that one, should be checked each new guest arrival.

2026-09-04 • via Nuitee
H
Helen • solo_traveller • gb
4
Pros:

Friendly staff. 24 hour reception. Very nice shower.

Cons:

Room decor& furniture dark. Black cushions unnecessary. Nowhere to hang clothes except 2 hooks above kettle. No hooks in bathroom for towel or dressing gown.

2026-09-03 • via Nuitee
P
Peter • solo_traveller • gb
9
Great location especially if you come by train. Absolutely fantastic breakfast with lots of options
Pros:

Excellent room. Very clean. Lots of lovely cushions on the bed. I liked it that it had a bin to put different types of rubbish into. Staff were polite especially those who served breakfast. Breakfast was fantastic. I was so full afterwards

Cons:

The wifi code was difficult to find. It was on the info page in the room but it was very small and near the end of the information. Also they could make it clear that the first letter needed to be a capital letter.

2026-09-01 • via Nuitee
B
Batian • family_with_children • fr
10
Pros:

Everything,

2026-09-01 • via Nuitee
J
John • solo_traveller • gb
9
2026-08-31 • via Nuitee
J
John • solo_traveller • gb
9
Pros:

Friendly staff very helpful very clean

2026-08-31 • via Nuitee
U
Ursula • couple • es
3
Good location and nice staff
Pros:

The location and nice building

Cons:

Our room had a terrible smell and the carpet was very stained. Our room felt dirty, old and unkept (even though it looked lovely in pictures). Our bed was small and, even though it’s great to be by the station, the curtains in the room let the light in and, let me tell you, the station leaves the lights on all night, so there is a lot of light when you try to sleep!
The room doesn’t have a mini fridge and the bathroom sink is so small it’s hard to wash your face!

2026-08-27 • via Nuitee
T
Tracey • solo_traveller • gb
10
Perfect - clean and comfortable.
Pros:

Perfect location and very clean and comfortable - will be using regularly

Cons:

N/A

2026-08-26 • via Nuitee
S
Steve • solo_traveller • gb
5
Ok for my needs, nothing special for the price paid
Pros:

Average quality, seemed somewhat disorganised, very slow service, especially at the weekend. Had a strange conversation on my last day. Came down for breakfast and one of the staff said are you leaving today. I said yes and was asked it I wanted to hand my key over. The member of staff then realised, as I was only having breakfast and had not moved my belongings yet, that it was a daft question. Oh well

Cons:

General cleaning, Looks rather grubby. Also, I have never been in a hotel before where the main door is locked at 8pm (?)

2026-08-24 • via Nuitee
J
James • couple • gb
7
Convenient but needs a lot of TLC
Pros:

Location and parking

Cons:

It was tired looking and the bedroom needed updating. No wardrobe, just hooks on the wall ; no chair at all and the sash cord on the window was broken. We had to borrow a block of wood to prop it open.
The dining room furniture should definitely be replaced.

2026-08-23 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-08-22 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Location, building character

Cons:

No evening restaurant

2026-08-22 • via Nuitee
R
rebecca • couple • nl
6
Een karakteristiek hotel met vriendelijk personeel, maar wel toe aan modernisering!
Pros:

Centrale ligging, vriendelijk personeel en een heerlijk ontbijt!

Cons:

We sliepen op de eerste verdieping aan de tuinzijde. Het was erg warm op de kamer. Het enige raam op de kamer kon maar een klein stukje open door slecht onderhoud. De kleine tafelventilator maakte veel lawaai en weinig verschil! Helaas geen koelkast in de kamer.

2026-08-18 • via Nuitee
S
Shunta • couple • jp
9
最高でした、トーントンに行く際にはまた宿泊します
Pros:

駅に近いロケーション、スタッフさんの対応も最高でした

Cons:

特に思い当たりません

2026-08-16 • via Nuitee