Trip Inn Residence City Center

Hotels
7.8 (1716 reviews)
Oskar-von-Miller-Straße 14 , Frankfurt/Main , de

Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Easy check-in
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.1
Issues with dirty walls, stained towels, and mold in the bathroom were reported.
Service
9.1
Check-in was reported as easy, but some guests noted a lack of assistance during their stay.
Location
9.1
Multiple guests appreciated the excellent location of the hotel.
Room Quality
6.6
Rooms described as worn down, with a broken sofa and lack of proper maintenance.
Amenities
7.1
Limited amenities mentioned; some guests noted broken equipment like the elevator.
Value for Money
7.6
Some guests felt the hotel didn't meet expected quality for the price.
Food and Beverage
8.4
Not discussed in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
8.4
Mixed reviews with many issues noted, but some positive aspects were highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:40

Property Description

Luxurious Accommodation
Experience modern rooms, suites, and apartments at Trip Inn Residence City Center, offering stunning views of the River Main.

Prime Location
Located just 200 meters from the charming Sachsenhausen Old Town district and 300 meters from the prestigious European Central Bank, our hotel provides the perfect base for exploring the heart of Frankfurt.

Complimentary Amenities
Enjoy complimentary WiFi throughout your stay at Trip Inn Residence City Center, ensuring you stay connected and productive during your visit.

Book now to experience the perfect blend of luxury and convenience at Trip Inn Residence City Center.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1716 reviews
Cleanliness: 6.1
Service: 9.1
Location: 9.1
Room Quality: 6.6
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 8.4
Overall Experience: 8.4
A
Antoni solo_traveller de
10
2026-05-29 via Nuitee
P
Palak family_with_children gb
3
Pros:

The location was very convenient, the view from the balcony was gorgeous, and there were plenty of parking spaces available near the hotel.

Cons:

The room was unfortunately not very clean upon arrival. The sheets had stains on them, and there was noticeable dust accumulated around the floors.
We also experienced some difficulty during check-in, as there was no staff member at reception and we waited approximately 45 minutes. Other guests suggested calling the contact number provided, however the line was either engaged or switched off. Eventually, another guest who was also trying to check in managed to get through, and a staff member then came down to assist us.

2026-05-27 via Nuitee
A
Annette Verena extended_group de
3
Für den Check in war niemand da, telefonisch war erstmal auch keiner zu erreichen. Das Zimmer war nicht sauber, Staub au
Pros:

Die Lage

Cons:

Unsauber, kein Personal beim Check in - telefonisch nicht erreichbar

2026-05-26 via Nuitee
C
Claudia solo_traveller de
3
Für 3 Nächte okay, aber beim nächsten Mal buchen wir woanders
Pros:

Die saubere Bettwäsche.
Für 3 Nächte in Ordnung und sehr stadtnah.

Cons:

In der Unterkunft waren nur runde Ecken geputzt, Wischen oder auch mal Oberfläche wie Tisch und Föhn abwischen kennt das Hotel nicht.
Die Luft im Zimmer war stickig und es roch sehr stark nach Abfluss
Der check in war kompliziert und man musste lange warten, zudem fand die Kommunikation nur auf Englisch statt.

2026-05-25 via Nuitee
A
Andreas solo_traveller de
3
Nie wieder.
Pros:

Mir hat leider nichts gefallen. Ich war mit anderen Erwartungen in das Hotel gekommen, da ich schon einmal da war - hatte damals ein Zimmer zum Fluss welches OK und ruhig war.

Cons:

Das Zimmer 204 und besonders das Bad hatten einen unangenehmen Geruch. Zudem lag das Zimmer direkt an einer stark befahrenen Straße und war entsprechend laut. Der Zustand von Zimmer und Fluren wirkte renovierungsbedürftig, wobei das Bad bereits renoviert wurde und insgesamt den saubersten Eindruck hinterließ. Das WLAN war ebenfalls kaum nutzbar.

Die angesprochenen Mitarbeiter waren bemüht, konnten die Situation jedoch nicht verbessern, da es vor Ort keinen direkten Service gab und nur telefonisch Kontakt aufgenommen werden konnte. Das Hotel war ausgebucht.

2026-05-25 via Nuitee
V
Vanessa family_with_children de
8
Pros:

Es war sehr schön. Wir hatten mit Kindern genug Platz. Alles ist zu Fuß erreichbar (Zoo, Stadt,Museen)

Cons:

Das einzige Manko waren die Zimmertüren, da man alles im Gang gehört hat. Zum Glück hatten alle von uns einen guten Schlaf.

2026-05-20 via Nuitee
P
Paola couple de
6
Wegen Lage und Personal super, leider laut in der Nacht.
Pros:

Lage und Personal super!

Cons:

Man konnte nicht schlafen, da die Leute inndem Zimmer gegenüber sehr laut waren. Niemand hat etwas unternommen! Due Bettwäsche hatten Flecken.

2026-05-20 via Nuitee
F
Fantin couple es
7
Pros:

La ubicación y las vistas del balcón para salir a caminar y hacer yoga

Cons:

Por decir, de una vez, no me gustó que tocara la puerta cuando antes de hacer el checking y que sonárala la alarma cuando es el check como si fuera una prisión no sé si eso es normal y no dejaba de sonar a no ser que quitemos la tarjeta y el citófono que hay un citófono en el departamento con el que sirve para abrir las puertas creo que no funcionaba y había que abrir abajo no le entendí la verdad el procedimiento pero eso sería todo

2026-05-19 via Nuitee
N
Natalia solo_traveller ru
8
As a small improvement, it would be nice to add a wine glass and some paper napkins to the kitchen
Pros:

Great value for money. The hotel has a very good location: a small budget and at the same time with all required grocery store is just one minute away, and the city centre is about 10–15 minutes on foot. Public transport, including tram and metro, is also nearby.

The single room had everything needed for a comfortable stay, including a small kitchenette, fridge, balcony, and a nice view of the river. It was also quiet, which made the stay very pleasant.

2026-05-18 via Nuitee
B
Barbara solo_traveller gb
8
2026-05-18 via Nuitee
B
Barbara solo_traveller gb
8
2026-05-18 via Nuitee
S
Sonja couple de
4
Dieses Hotel würde ich nicht mehr buchen…
Pros:

Nichts

Cons:

Das Bett war an der Seite extrem abgenutzt, wir hatten rote Spritzer ( Blut?) an der Wand, es roch stark nach Rauch. Es gibt keine Hoteleigenen Parkplätze. Parken zum entladen nicht möglich.

2026-05-17 via Nuitee
Y
Yara family_with_children de
7
2026-05-09 via Nuitee
A
Aleksandr couple de
3
2026-05-09 via Nuitee
A
Antoniel solo_traveller de
10
2026-05-09 via Nuitee
A
Antoniel solo_traveller es
10
2026-05-09 via Nuitee
A
Antoniel solo_traveller de
10
2026-05-09 via Nuitee
N
Nicolas solo_traveller de
7
Ok
Pros:

Location

Cons:

Amenities are now rotten - it’s. It take car

2026-05-07 via Nuitee
E
Edouard solo_traveller de
10
Pros:

Sehr gut

Cons:

Alles Ok

2026-05-06 via Nuitee
B
Blanca couple es
3
Pros:

Està a prop del centre caminant, està tocant de Sachsenhausen també.

Cons:

L'únic que estava net era el llit i el lavabo, el terra era enganxifós des que vam entrar i els mobles, coberts de pols (es notava que feia setmanes que no netejaven). No es pot cuinar a pesar de tenir cuineta ja que no hi ha quasi bé estris, fa molta calor en l'habitació tot i que tenen un ventilador que almenys funciona. Les habitacions no són per a res com en les fotos.

2026-05-05 via Nuitee