DoubleTree by Hilton Durango

Hotels
•
Doubletree by Hilton
9 (571 reviews)
501 Camino Del Rio , Durango , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Amenities
Cons:
Cleanliness
Overpriced
Room Quality issues

Categories

Cleanliness
8.08
Some guests noted issues with cleanliness, mentioning that rooms were not clean.
Service
9.55
Overall positive feedback about the staff being friendly and helpful.
Location
9.59
Described as excellent, close to the river and downtown.
Room Quality
8.04
Several reviews mentioned that the rooms were tired and in need of updating.
Amenities
9.57
Indoor pool and hot tub noted positively; complimentary coffee available.
Value for Money
8.53
Some guests felt it was overpriced for the quality provided.
Food and Beverage
9.08
Breakfast service was noted as slow but food was described as delicious.
Overall Experience
9.55
Positive experiences highlighted, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:05

Property Description

Scenic Location and Convenient Proximity
Perched overlooking the picturesque Animas River and a stone's throw away from the historic Durango & Silverton Narrow Gauge Railroad, our hotel in the San Juan Mountains offers a serene retreat amidst nature's beauty.

Luxurious Amenities for Relaxation and Fitness
Indulge in leisure with our indoor swimming pool or maintain your workout routine in our state-of-the-art fitness center. Unwind after a long day by taking advantage of the free wireless internet access in your cozy guestroom.

Culinary Delights and Refreshing Beverages
Savor delectable seafood and juicy steaks at the Animas River Grille, open for breakfast, lunch, and dinner. For a unique experience, head to the seasonal Abinas River Beer Garden and treat yourself to a selection of grilled specialties.

Book your stay now and elevate your vacation experience with us!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 571 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
T
Thomas • solo_traveller • us
10
Pros:

The location was great. Downtown was very close, in walking distance.

Cons:

It was all good.

2026-05-28 • via Nuitee
V
Valérie • extended_group • fr
7
Pros:

L hôtel est superbe, en bordure de la rivière. Chambre confortable.

Cons:

Nous n'avons pas eu un bon accueil.
Au petit déjeuner idem, personnel pas souriant.

2026-05-26 • via Nuitee
R
Richard • solo_traveller • us
8
Very Nice Except For The Parking
Pros:

Restaurant and bar were outstanding. Room was very clean and well appointed.

Cons:

Parking-to charge for parking is a new experience for me; it has NEVER happened before in an open air lot. I hope they spend some of the money to replace the marking of the spots. The current ones are almost unreadable.

2026-05-22 • via Nuitee
M
Max • couple • us
6
2026-05-21 • via Nuitee
H
Horace • couple • us
10
2026-05-20 • via Nuitee
V
Valdez • family_with_children • us
5
I’ve been to the places were breakfast is actually free and included here. I had a show that I had my breakfast included
Pros:

The only thing great about this place was the view. Loved being near the water. But the staff at the front desk were awful. They were rude and just not friendly. Completely unhelpful and a sense of no care.

Cons:

Like I said the view was the only good part.

2026-05-18 • via Nuitee
M
Maria Olga • couple • gt
10
2026-05-15 • via Nuitee
L
Lisa • solo_traveller • us
10
Excellent! Couldn’t be happier!
Pros:

Excellent location, extremely clean, great facilities and restaurant. The staff was very helpful and friendly and checked in every day via text to see how we were doing!

Cons:

We liked everything, the only thing I would have loved would be loaner bikes as it’s right next to the bike trail. My only suggestion, but the property and facilities were excellent!

2026-05-15 • via Nuitee
A
Alexander • solo_traveller • us
10
Pros:

Staff was really helpful

2026-05-15 • via Nuitee
D
Dora • family_with_children • us
9
2026-05-11 • via Nuitee
S
Susan • couple • us
10
2026-05-11 • via Nuitee
J
johnhI5196ZN • Couples
10
Reliable, great value and great location
Pros:

It’s clean, convenient and very well run. The staff is friendly and professional. We had the opportunity to meet Zach, the GM who was kind and helpful.

2026-05-08 • via Tripadvisor
O
OliverS934 • Couples • New York City, New York
6
Faded Glory
Pros:

Make to mistake: this is an old old hotel, with everything that comes with age: old, dusty, faded carpets that look like they haven’t been vacuumed for the last 10 years, chipped and worn off furniture which was beautiful once upon a time, gorgeous antique chandeliers in the lobby and a cozy bar, complete with good size drinks.
Is it worth its price? Nhaa. I’d rather stay in the Strater downtown: same old charm/annoyances, but it’s in the middle of things, it’s just a short walk to all places downtown. It did not help that the Front Desk lied to me about Uber not working in Durango and recommended two Taxi services instead… Not going back
**

2026-05-05 • via Tripadvisor
J
Jennifer • family_with_children • us
10
Great stay
Pros:

Great location, staff and cleanliness

2026-05-05 • via Nuitee
I
isabel • couple • us
9
2026-05-04 • via Nuitee
K
Karen • solo_traveller • us
10
Great stopover between Phoenix and KC. Will keep it in mind for future trips to visit fsmily
Pros:

Location balcony riverview; access to trail

Two sinks;one separate from toilet area! 🙂

2026-04-29 • via Nuitee
J
jimgboro • Couples
6
Durango stay
Pros:

Room was fine. Not having to beg to get the room cleaned daily was a plus. River view was quite pleasant as advertised. We were rather surprised with the $14 pd parking charge in Durango—Dallas or SF it isn’t!! Perhaps they are trying to gouge in order to pay for the pop corn ceiling replacement. This should be spelled out more clearly when booking and not appear quite so devious

2026-04-28 • via Tripadvisor
D
Denise • couple • us
8
Great stop over - great restaurant - kind staff
Pros:

Great staff. Good restaurant. Great night’s rest

2026-04-26 • via Nuitee
S
Shemeka • solo_traveller • us
10
2026-04-25 • via Nuitee
K
Katherine • solo_traveller • nl
10
Excellent!
Pros:

Comfortable view with lovely river view

2026-04-23 • via Nuitee