Holiday Inn Express Mountain View South Palo Alto by IHG

Hotels
•
Holiday Inn Express
9 (256 reviews)
1561 West El Camino Real , Mountain View , us
+1 650-967-7888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Affordable
Cons:
Dirty room
Rude service
Limited parking

Categories

Cleanliness
8.25
There were reports of dirty sheets and foul smells, impacting cleanliness.
Service
8.75
Some staff were helpful, but there were complaints about rude front desk personnel.
Location
9.75
Location was described as convenient and quiet, with no negative sentiment.
Room Quality
7.75
Issues with outdated facilities and maintenance, such as a broken safe and noisy air conditioner.
Amenities
9.25
Breakfast variety and safety of parking were mentioned positively.
Value for Money
8.75
Value considered reasonable but affected by service and cleanliness issues.
Food and Beverage
9.75
Breakfast received high praise for variety and quality.
Overall Experience
9.75
Despite some issues, many guests indicated that they enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 19:44

Property Description

Free Hot Breakfast and WiFi
Start your day right with a complimentary hot breakfast at Holiday Inn Express Mountain View-South Palo Alto. Stay connected with free WiFi in all rooms.

Modern Rooms with Amenities
Relax in modern rooms equipped with a flat-screen TV, a microwave, a refrigerator, and an en suite bathroom. Enjoy the convenience of a seating area and a work desk.

Convenient Location
Located just 6 km from San Jose International Airport, and close to Stanford University and California's Great America amusement park, our hotel is the perfect choice for both business and leisure travelers.

Experience comfort and convenience at Holiday Inn Express Mountain View-South Palo Alto. Book your stay now.

Important information:

Cancelations must be made before 16:00, one day prior to arrival date to avoid any charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 256 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.75
Room Quality: 7.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.75
Overall Experience: 9.75
D
Don • solo_traveller • us
10
good front desk, clean room, tv, wifi bathroom, all good
Pros:

breakfast very good options, basic self service.

2026-07-13 • via Nuitee
D
Dickinson • solo_traveller • gb
10
Pros:

Friendly and helpful staffs. Hotel is clean and breakfast is great. Easy walking to town.

Cons:

Nothing

2026-07-13 • via Nuitee
J
Junwoo • couple • kr
8
2026-06-27 • via Nuitee
S
Steven • couple • us
9
Pleasant stay at Holiday Inn Express
Pros:

Location was convenient and in a nice quiet area.
Front desk staff (check-in and check-out) were very friendly and helpful.

Cons:

Nothing I can think of.

2026-06-23 • via Nuitee
O
Okonkwo • couple • us
7
It served the purpose.
Pros:

It’s a good place to stay for a short time.

Cons:

I didn’t have a pool.

2026-06-19 • via Nuitee
D
Dov • solo_traveller • il
9
Pros:

עובדי הקבלה מקסימים
מיקום מאד נח עם נגישות לתחבורה ציבורית וקירבה לרח' קסטרו שהוא רחוב קניות בתי קפה ומסעדות.
ניקיון חדרים מצוין

Cons:

צריך לבקש ניקוי חדר.

2026-06-14 • via Nuitee
M
Minerva • couple • us
10
2026-06-07 • via Nuitee
A
Anna • couple • us
10
2026-06-03 • via Nuitee
I
Iron man • family_with_children • kr
1
디파짓 돌려주세요
Cons:

디파짓 100불을 체크 아웃하는 날 정산하기로 했는데 지금 5일이 지나도록 정산되지 않고 있습니다

2026-05-26 • via Nuitee
C
CHINHUNG • solo_traveller • tw
9
客房寬敞舒適，價格合理，供應自助早餐，咖啡機可隨時取用，值得推薦
2026-05-20 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-05-15 • via Nuitee
N
Natalia • solo_traveller • us
9
2026-05-12 • via Nuitee
C
Camiell • family_with_children • us
10
Overall great place to stay with family.
Pros:

Overall, the stay was great quick easy check-in, friendly staff, great breakfast, and it was very clean. Great stay and location were perfect if touring Standford.

Cons:

I did not like the notice with construction. It was loud in the morning, and we had a worker right outside our window Saturday around 3 pm. I would of been fine with a notice they will be on the boom lift, but all I seen was a little poster next to the front desk. I understand properties need remodels but notice before check-in would have been great. The worker was friendly and waved to my youngest, but it was unexpected.

2026-05-11 • via Nuitee
K
Kai • family_with_children • us
10
2026-04-09 • via Nuitee
L
Lars Ake M • solo_traveller • us
10
2026-04-02 • via Nuitee
E
Emir • couple • us
8
2026-03-03 • via Nuitee
M
Maria Elena • extended_group • ar
7
2026-01-25 • via Nuitee
C
Catherine • couple • us
9
2026-01-02 • via Nuitee
T
Tammy • family_with_children • us
8
2025-11-09 • via Nuitee
H
HolbrookBarry • couple • us
10
Had a great time
Pros:

Breakfast was great location great

2025-10-13 • via Nuitee