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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Kid meals
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in elegantly designed rooms with modern amenities and some with private balconies at Best Western Plus The Connaught Hotel and Spa.
Bluewater Spa Retreat
Relax and rejuvenate at the 20-yard swimming pool, hot tub, gym, sauna, and deluxe beauty suites at the hotel's spa.
Gastronomic Delights
Experience award-winning dining at the Connaught Brasserie, offering a diverse menu made from locally sourced ingredients, complemented by a vast selection of gins at the Gin Bar.
Ready to experience luxury and relaxation at Best Western Plus The Connaught Hotel and Spa? Book your stay now!
Full payment is required on arrival by the hotel.
Guests who book on a dinner bed and breakfast basis will have full choice from the hotel's Brasserie menu - some supplements may apply to certain items.
Parking is subject to availability due to limited spaces.
Swimming pool: Closed from Fri, Dec 25, 2026 until Fri, Dec 25, 2026
Spa/wellness center is closed from 2026-12-25 until 2026-12-25
Sauna is closed from 2026-12-25 until 2026-12-25
Fitness center is closed from 2026-12-25 until 2026-12-25
Hot tub/jacuzzi is closed from 2026-12-25 until 2026-12-25
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.
Location
Guest Reviews
The spa treatments and the food
Truly fantastic place to stay
Breakfast and location good.
The swimming pool was good.
It’s bit concerning in the property that there is no senior manager or any receptionist working in the nights. There was only luggage porter who works in that night and he doesn’t know how to speak with the guests. The night porter name is Ibrahim and he is not literate.
Good swimming pool, sauna, steam room and hot tub. Free to residents
Hotel was very quiet
Central, easy to find and park. Quick check in. Clean and comfortable. Food in restaurant was nice.
Wi-Fi was a bit hit and miss.
The staff are really friendly and helpful and the hotel is beautiful and clean.
The rooms are comfortable.
The location is good. Everything is in walking distance.
It’s my second time staying there and the same problem as the last time is that the room cards continually stop working randomly and it’s a bit uncomfortable standing soaked in a towel and swimwear in the foyer waiting to have your card activated again.
The ambiance in the lounge area
My room. Why do hitels give sungle travellers second rate rooms! It was small cramped and nothing like any photo on the website
We really enjoyed the room, swimingpool and jacuzzi, as well as location to town center.
Beakfast was poor, worst than we expected. There were no vegetables, no cheese or ham for sandwiches. Menu was purely English breakfast with poorly cooked bacon and beans. Scarmbled eggs were not better. Last day we decided to skip it and went for restaurant options in town. Perhaps for British Citizen this is normal food but not for others.
I just booked room only excellent friendly staff did have one evening meal which was excellent thoroughly enjoyed my stay
The beds were very hard
Been there before not a bad location, but not the best
Rooms for value for money too small bathroom much too small
Lovely stay, hotel was clean and comfortable and the breakfast was great
plenty of parking.
steep hill had a 83yr old and a month old so cabs on the way up. small rooms for doubles. breakfast seemed alittle expensive and was warm at best on 2nd day.
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