Doubletree by Hilton Phoenix Mesa

Hotels
•
Hilton Hotels & Resorts
8.3 (777 reviews)
1011 West Holmes Avenue , Mesa , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Issues with cleanliness
High food prices

Categories

Cleanliness
7.88
Several reviews indicated issues with bathroom cleanliness.
Service
9.35
Most reviews reflected positively on the staff's friendliness and service quality.
Location
9.39
Multiple reviews praised the convenient location.
Room Quality
8.34
General satisfaction mentioned with rooms, though 1 review pointed out maintenance issues.
Amenities
7.87
Amenities were largely acceptable, but some comments indicated dissatisfaction with amenities like breakfast.
Value for Money
6.83
Concerns expressed about pricing and cost of breakfast.
Food and Beverage
7.88
Mixed sentiment about bar and dining experiences; inconsistencies noted.
Overall Experience
8.85
Most guests left with positive memories, with a few expressed disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:06

Property Description

Luxurious Amenities and Relaxing Facilities

Situated in the East Valley next to a 9-hole golf course, DoubleTree by Hilton Phoenix Mesa offers contemporary guestrooms and a range of relaxing facilities. The outdoor heated pool and hot tub provide the perfect spot to unwind, while the fitness center caters to guests looking to stay active during their stay.

Concierge Desk for Customized Experiences

The hotel's concierge desk is ready to enhance your stay by arranging exciting activities such as sightseeing trips to the Grand Canyon or serene evening cruises on Canyon Lake. Let us create a personalized itinerary to make your visit truly unforgettable.

Delicious Dining Options and Atrium Lounge

Indulge in continental cuisine, local microbrews, and tasty margaritas at DoubleTree by Hilton Phoenix Mesa's restaurant, open for breakfast, lunch, and dinner. End your day by unwinding in the sky-lit, 8-story atrium at the Atrium Lounge, the perfect setting to relax and socialize.

To experience the ultimate blend of comfort and luxury, book your stay at DoubleTree by Hilton Phoenix Mesa now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 777 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 7.87
Value for Money: 6.83
Food and Beverage: 7.88
Overall Experience: 8.85
M
Makenna • couple • us
10
2026-09-09 • via Nuitee
W
wally • solo_traveller • us
7
2026-09-08 • via Nuitee
M
Marco • family_with_children • us
8
2026-09-08 • via Nuitee
F
Frank • couple • us
10
2026-08-30 • via Nuitee
J
Jason • couple • us
8
Pros:

The location and the amenities

Cons:

The air conditioning was not up to par. We set the fan speed to high but it stayed pretty low.

2026-08-27 • via Nuitee
M
Marie • family_with_children • us
10
Perfect
Pros:

We stay at this location all the time when I c o to Phoenix its fun stsff is amazing

Cons:

Every thing was great

2026-08-25 • via Nuitee
D
Diana • couple • us
5
2026-08-22 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-08-21 • via Nuitee
D
De La Ossa • couple • us
8
The whole place was quite and calming.
Pros:

We liked the size of the room. We also liked the breakfast. the elevators were amazing

Cons:

We didn't like that we had to go to the an other floor to get ice. The shower had mold. And room had no microwave. No free complimentary water bottles in the room.

2026-08-17 • via Nuitee
J
Jason • solo_traveller • us
1
Would not recommend this location for anyone travelling to/through Phoenix.
Pros:

Not having to sleep in a car or on the street.... counter staff were a mix of helpful and friendly mostly.

Cons:

Bathrooms smelled like sewer, shower and toilet were way too small to use properly. Carpet was stained/dirty. Breakfast was absolutely gross - dirty tables, dirty dishes and nothing was edible/cooked properly.

2026-08-17 • via Nuitee
A
Austin • couple • us
8
Pros:

Room was nice and clean, hotel was nice and solid store

Cons:

They charge to park in their own parking lot

2026-08-17 • via Nuitee
J
Julie • couple • us
4
Excellent staff; unfortunately the hotel itself needs much improvement and I won’t stay here again.
Pros:

Housekeeping was amazing and the front staff was excellent.

Cons:

Room air circulation was musty, shower drain smelled rotten. The fridge worked sporadically, freezing half of our things. Husband found cockroaches in gum and in downstairs bathroom. Our stay was especially ruined the very last day when there was a large conference that left a horrendous smell in the lobby; it smelled like gallons of old urine had been poured on the floor. The breakfast was inedible. I had a bowl of watermelon and choked down an overcooked chemical tasting hard boiled egg… my husband barely ate any of his ;/ the coffee mugs were dirty, as well as the silverware.

2026-08-15 • via Nuitee
W
Whitney • family_with_children • us
5
It worked for the night not quite what i thought since pics on line are different
Pros:

Great location , great salt water pool

Cons:

The pictures I saw for my room was not the same as the room , I stayed in when I spoke to staff they said that the right room , the buffet was ok eggs were dry and kinda old tasting the hot part was not very good the cold part was fresh and delicious. The showers are very slippery .

2026-08-08 • via Nuitee
C
Carolyn • extended_group • us
5
Glad the air conditioner worked in the lobby and in our rooms.
Pros:

Did not have breakfast in the restaurant. Disappointed that the available coffee was only regular and there wasn’t decaf or hot chocolate offered complimentary. The cookies were okay but too hard. My room smelled of cigarette smoke and the floor was stained. The shower head was coming apart as was the shower door handle. The shower floor should have a non-slip mat and could have used more towels available for drying ourselves.

2026-08-07 • via Nuitee
D
David • solo_traveller • us
9
Pros:

The room was nice clean kept exceptionally cold

Cons:

One of the towels in the bathroom had brown staining on it and there was a lack of microwave in the room

2026-08-07 • via Nuitee
T
Tagipo • family_with_children • us
6
It was great, except if I’d recommend to anyone, it would be to keep an eye out for possible bed bug
Pros:

I didn’t attend breakfast, I was unsure if it was free or if I had to pay(?) It would have been nice to be informed.

Cons:

That I wasn’t informed and that we possibly saw a bed bug.

2026-07-24 • via Nuitee
S
SHANNON • solo_traveller • us
10
Pros:

Everything!

2026-07-22 • via Nuitee
M
martinez • couple • us
9
2026-07-21 • via Nuitee
J
Joshua • couple • us
10
2026-07-21 • via Nuitee
M
Melody • family_with_children • us
10
2026-07-20 • via Nuitee