Gran Central Suites

Hotels
8.4 (4343 reviews)
Calle Minas 12 , Madrid , es

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Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Well-located
Helpful staff
Cons:
Issues with cleanliness
Noise from adjacent rooms

Categories

Cleanliness
7.9
Multiple reviews reported cleanliness issues, including dust and unclean bathrooms.
Service
9.4
Overall, service was noted to be helpful and kind, with specific complaints only related to hot water issues.
Location
9.9
Positive reviews highlighted excellent location with easy access to local amenities.
Room Quality
7.4
Small rooms and noise complaints led to lower scores in this category despite reports of comfort.
Amenities
8.4
Amenities were noted as basic but sufficient; some issues with equipment in the kitchen.
Value for Money
7.4
Several reviews indicated that the hotel was overpriced given the associated issues.
Food and Beverage
7.9
Breakfast received mixed reviews regarding variety and timing of delivery.
Overall Experience
8.9
Despite some issues, many guests had a pleasant experience overall, particularly with location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:34

Property Description

City-Centre Luxury Accommodation

Modern Amenities
Gran Central Suites offers fully equipped units with air conditioning, flat-screen TV, and kitchen facilities. Guests can enjoy free WiFi, streaming services, and a safety deposit box for a comfortable stay.

Convenient Location
Located near major attractions like Gran Via and Plaza de España Metro Station, guests can easily explore the city. The aparthotel's private entrance and family rooms cater to the needs of every traveler.

Explore Madrid
With cycling and sightseeing opportunities nearby, guests can immerse themselves in the vibrant culture of Madrid. Don't miss out on a chance to experience the city from the heart of the action at Gran Central Suites.

Important information:

Please note that the property is located on upper-level floors with no elevator access.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.4
Based on 4343 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
R
Rosario • couple • es
10
2026-05-30 • via Nuitee
A
Alejandra • extended_group • ar
9
Perfecta
2026-05-30 • via Nuitee
G
giovanni • extended_group • it
9
2026-05-29 • via Nuitee
K
Križ • couple • si
4
Pros:

Lokacija je v redu, dostop tudi.

Cons:

Apartma je bil podstrešni, kar pa v ponudbi ni bilo izpostavljeno! Slike apartmajev na booking.com so slike drugih apartmajev ponudnika, ne pa tega, ki smo ga dobili. Zaradi poševne strehe in še dodatno nizkih gred je bilo uporabne površine zgolj 20% (gibanje mogoče le ob notranjih stenah). Posledično je bilo v apartmaju zelo malo "zraka" in deluje klavstrofobično. Ostalo je bilo v redu (čistoča, postelja, kuhinja in oprema,...).

2026-05-29 • via Nuitee
E
Eduardo • solo_traveller • mx
8
Lugar bien ubicado pero sin estacionamiento
Pros:

La ubicación es muy buena

Cons:

Que no hay donde dejar em carro y que em estacionamiento tiene costo

2026-05-29 • via Nuitee
R
Rafael • solo_traveller • ar
5
2026-05-29 • via Nuitee
B
Buchter • solo_traveller • ar
10
Pros:

La ubicación a 10 minutos a pie de la Gran Via. Muy limpio y ordenado. Muy buena atención del Personal

Cons:

Nada

2026-05-29 • via Nuitee
K
Kristi • extended_group • au
4
Disappointed.
Pros:

The manager was friendly and helpful.

Cons:

The pictures are nothing like the property. Old, dirty and run down. Very small and ridiculously noisy. No lift and stairs are dangerous.

2026-05-29 • via Nuitee
G
Graciela • solo_traveller • ar
9
2026-05-28 • via Nuitee
S
Stacey • family_with_children • gb
6
Pros:

Close to the main attractions

Cons:

The locals - noise music , dogs barking until gone 1am.

2026-05-28 • via Nuitee
J
judith • solo_traveller • au
10
Pros:

An apartment which provided everything we needed. Very comfortable bed. Excellent location.

Cons:

Maybe a bit noisy in the front room as rubbish collection can occur at 3 or 4am

2026-05-28 • via Nuitee
C
Corchado • extended_group • es
7
Pros:

La ubicación

Cons:

El sofá cama hace muchísimo ruido y no es cómodo. Deberían cambiarse

2026-05-28 • via Nuitee
E
Elena • family_with_children • us
9
Comodo, Limpio y bien ubicado
Pros:

No tuvimos desayuno pero el lugar estaba comodo y limpio que es lo mas importante para mi. La ubicacion tambien muy buena. Muchas gracias!

2026-05-28 • via Nuitee
C
cla • solo_traveller • it
7
Pros:

La posizione e la disposizione interna dell'appartamento

2026-05-28 • via Nuitee
P
PIERRE - HENRI • couple • fr
6
Pros:

Emplacement de qualité

Cons:

Accueil peu convivial
Odeur nauséabonde provenant de la sdb/ toilettes
Mauvaise isolation phonique

2026-05-27 • via Nuitee
M
Munevver • family_with_children • fr
7
2026-05-27 • via Nuitee
V
Veronica • couple • it
8
2026-05-27 • via Nuitee
L
Lynn • solo_traveller • ie
7
2026-05-27 • via Nuitee
G
Gianluca • family_with_children • it
8
2026-05-27 • via Nuitee
R
Roy • family_with_children • nl
9
2026-05-26 • via Nuitee