Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Luggage storage
Express check-in/check-out
Cycling
See all facilities

Review Highlights

Pros:
Well-located
Helpful staff
Cons:
Issues with cleanliness
Noise from adjacent rooms

Categories

Cleanliness
7.9
Multiple reviews reported cleanliness issues, including dust and unclean bathrooms.
Service
9.4
Overall, service was noted to be helpful and kind, with specific complaints only related to hot water issues.
Location
9.9
Positive reviews highlighted excellent location with easy access to local amenities.
Room Quality
7.4
Small rooms and noise complaints led to lower scores in this category despite reports of comfort.
Amenities
8.4
Amenities were noted as basic but sufficient; some issues with equipment in the kitchen.
Value for Money
7.4
Several reviews indicated that the hotel was overpriced given the associated issues.
Food and Beverage
7.9
Breakfast received mixed reviews regarding variety and timing of delivery.
Overall Experience
8.9
Despite some issues, many guests had a pleasant experience overall, particularly with location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:34

Property Description

City-Centre Luxury Accommodation

Modern Amenities
Gran Central Suites offers fully equipped units with air conditioning, flat-screen TV, and kitchen facilities. Guests can enjoy free WiFi, streaming services, and a safety deposit box for a comfortable stay.

Convenient Location
Located near major attractions like Gran Via and Plaza de España Metro Station, guests can easily explore the city. The aparthotel's private entrance and family rooms cater to the needs of every traveler.

Explore Madrid
With cycling and sightseeing opportunities nearby, guests can immerse themselves in the vibrant culture of Madrid. Don't miss out on a chance to experience the city from the heart of the action at Gran Central Suites.

Important information:

Please note that the property is located on upper-level floors with no elevator access.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.4
Based on 4443 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.9
S
Sarah • solo_traveller • au
8
2026-07-26 • via Nuitee
J
Juan Jose • extended_group • us
8
Pros:

buena relacion precio valor, la verdad es una buena opcion para una noche en Madrid.

2026-07-24 • via Nuitee
S
sandra • solo_traveller • es
8
Pros:

Ubicación.

Cons:

La adaptación para PMR es relativa. La puerta principal es muy pesada e imposible de abrir sin ayuda.
La habitación estrecha para una silla de ruedas.

2026-07-24 • via Nuitee
S
Sebastien • couple • mq
9
Tranquillité en plein coeur de la ville.
Pros:

La tranquillité et le fait d'être sous les toits. L'ascenceur aussi !

Cons:

La porte de la douche.

2026-07-24 • via Nuitee
R
Rimma • solo_traveller • ae
10
Pros:

Excellent location and very cooperative team.

2026-07-23 • via Nuitee
J
Jose • family_with_children • es
9
Pros:

Estuvo todo muy bien. Trato muy cercano y correcto del personal.

2026-07-23 • via Nuitee
F
Fran • family_with_children • es
8
Pros:

Ubicacion. Calidad-precio inmejorable.

Cons:

Todo estuvo bien, lo que esperabamos

2026-07-23 • via Nuitee
A
Anne • family_with_children • fr
9
2026-07-23 • via Nuitee
F
Felipe • solo_traveller • co
10
Pros:

La ubicación es óptima, a pie a 10 minutos del centro histórico y del comercio

2026-07-22 • via Nuitee
M
Marcelo de Carvalho • family_with_children • br
9
Pros:

Chuveiro e o tamanho do quarto.

Cons:

O acesso ao quarto ( subir com malas pesadas) é péssimo.

2026-07-21 • via Nuitee
K
Kevin • solo_traveller • cr
9
Excelente hospedaje en Madrid
Pros:

Muy acogedor, cerca del metro, limpio y lugar seguro, con todo lo necesario para pasar una buena estadía con familia o amigos.

Cons:

Faltó información al inicio sobre horarios de recepción (acá casi nos pasa que quedan las maletas guardadas y ocupábamos salir de madrugada) y un poco de la ciudad, sería bueno traten de guiar más al turista, en este caso yo ya sabía cómo funcionaba porque no es mi primer visita pero si es alguien que no conoce sería bueno un poco más de acompañamiento

2026-07-21 • via Nuitee
C
Caroline • couple • nl
9
Goede plek, dichtbij metrostation. Aardig personeel!
Pros:

Fijne plek en prettig appartement

2026-07-20 • via Nuitee
S
susana • solo_traveller • es
7
Ubicación inmejorable, personal de recepción soso y malcaroso
Pros:

La ubicación sin duda es buenisima. Tuvimos un problema con la luz, por haber puesto la tostadora, la chica que nos atendió fue muy amable y nos ayudó de inmediato.

Cons:

El personal de recepción súper soso y malcaroso, cero empatia. Paredes muy sucias.

2026-07-20 • via Nuitee
S
Sarai • family_with_children • mx
9
La mejor elección
Pros:

Que me dieron la habitación apenas llegue aunque faltaba mucho para el check in y era mas grande que la que reserve. La ubicación también es genial, pudimos ir caminando a todo. Al ser un departamento también pudimos ahorrar algo comprando algunas cosas para comer en casa, el mercadona esta cerquita también. Tienen guarda equipaje sin costo adicional y eso también fue genial. El personal es super amable.

Cons:

Que el departamento que nos dieron estaba en un segundo piso y no hay elevador y tuvimos que arrastrar las maletas una cuadra para llegar y luego cargarlas por 2 pisos de escaleras. Pero bueno, nos dieron a escoger si queriamos la planta baja pero hasta la hora del check in o arrastrar las maletas y tener la habitación ya y preferimos eso porque habiamos viajado toda la noche asi que queriamos acostarnos un momento y bañarnos. Y la estufa solo le servia una hornilla y se me hizo dificil de usar, los controles de conveccion no eran muy intuitivos. Fuera de eso estuvimos super comodos

2026-07-20 • via Nuitee
A
AZEVEDO DA COSTA • couple • br
8
Pros:

Localização. Ar condicionado

Cons:

Instalações antigas

2026-07-20 • via Nuitee
S
Samuele • solo_traveller • it
8
2026-07-20 • via Nuitee
S
Sha • solo_traveller • ec
10
Madrid stay good for shopping
Pros:

It had all the amenities, it was clean and with easy access, spacious elevator and very comfortable.

Cons:

It was smaller than I expected but overall very comfortable. The location was not the best as it was isolated at night and 2 people were sleeping in the street right outside.

2026-07-19 • via Nuitee
R
Richard • couple • nl
9
Uitstekend
Pros:

Ruim, schoon, gunstige ligging, vriendelijk en behulpzaam personeel

Cons:

Niet van toepassing.

2026-07-19 • via Nuitee
F
Fatma Ebru • extended_group • tr
7
2026-07-19 • via Nuitee
L
Leah • family_with_children • gb
10
Perfect place to stay to explore the city.
Pros:

Central location, clean accommodation and staff were friendly and there to help.

2026-07-19 • via Nuitee