Super 8 by Wyndham Universal City

Hotels
•
Super 8
6.8 (613 reviews)
200 Palisades Drive , Universal City , US
+1 210-951-2968

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Laundry
See all facilities

Review Highlights

Pros:
Location
Affordability
Cons:
Cleanliness issues
Rude staff

Categories

Cleanliness
5.38
Numerous complaints about cleanliness including roaches and dirty rooms.
Service
6.85
Instances of rudeness and inadequate responses from staff.
Location
8.89
Many positive mentions of the location's convenience.
Room Quality
5.34
Mixed reviews about room quality; reports of infestation and damage.
Amenities
7.37
Basic amenities offered but some were in poor condition.
Value for Money
6.83
Mention of decent pricing, but many issues detract from overall value.
Food and Beverage
7.38
Some mentions of light breakfast options but limited reviews.
Overall Experience
6.35
Overall mixed sentiments with some positive and a lot of negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:12

Property Description

Convenient Location
Located just 15 minutes' drive from San Antonio International Airport, Super 8 Universal City/San Antonio North offers a prime location for travelers looking for easy access to transportation hubs.

Comfortable Amenities
Each room is equipped with a cable TV, microwave, refrigerator, and a private bathroom, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy free WiFi, parking, and a 24-hour reception at the property, providing convenience and peace of mind during their stay.

Book your stay at Super 8 Universal City/San Antonio North now to experience a comfortable and convenient accommodation option near popular attractions like the AT&T Center and Randolph Air Force Base.

Important information:

Please note that extra-person charges may apply and vary depending on property policy.

Please note that a deposit is required at check in. Amount may vary. Please contact the property for details.

A valid credit card is required for reservation and will be pre-authorized before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

6.8
Based on 613 reviews
Cleanliness: 5.38
Service: 6.85
Location: 8.89
Room Quality: 5.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 6.35
P
Patricia • solo_traveller • us
3
they tried
Pros:

the staff was amazing

Cons:

the roachs but not because it was dirty it was a clean hotel

2026-10-17 • via Nuitee
E
Edgardo • solo_traveller • us
1
2026-10-15 • via Nuitee
A
Amber • family_with_children • us
5
Pros:

Cold a/c.

Cons:

The sheets had stains on them. The shower was really dirty. Getting dropped off and the guy kept asking if all the people were staying in the room. He kept saying it is only for 3 people. Yes, I booked for only 3 people. Yes, only 3 people were in the room.

2026-10-15 • via Nuitee
K
Kathy • solo_traveller • us
6
A bargain
Pros:

It was clean and surprisingly quiet.

Cons:

The only real problem I had was with the state of the tub surround; chipped and cracked, very unattractive.

2026-10-12 • via Nuitee
J
José Vicente • couple • us
8
Todo bien
Pros:

La ubica perfectamente para lo que iba me quedó cerca

Cons:

La tina del baño

2026-10-12 • via Nuitee
U
Unterköfler • extended_group • de
7
Pros:

Zentral, für das Geld und eine Nacht ausreichend. Aber halt wirklich nur Motel Niveau - für uns war es ok aber ist nicht besonders ansprechend

Cons:

Die Lage und netter Mann an der Rezeption

2026-10-11 • via Nuitee
D
Desarian • couple • us
10
2026-09-14 • via Nuitee
C
Carlos • solo_traveller • us
10
2026-09-14 • via Nuitee
C
Clay • couple • us
3
It's cheap but it's kinda crappy....ac wasn't great bugs in the shower shower handle fell off even...just no
Pros:

It was cheap but not THAT cheap

Cons:

It's so run down... 409 was prettt bad shape....very low standards there

2026-09-14 • via Nuitee
C
christopher • solo_traveller • us
9
2026-09-14 • via Nuitee
G
Gary B • solo_traveller • us
7
My stay could have been better, but overall, my basic needs were met at a very fair price.
Pros:

There was no breakfast! Only instant coffee and juice machines, which were inedible and horrible.
The king sized bed was 4 feet high! I’m 6’2” and had to climb up get in and hop down to exit the bed. The mattress was very soft, but still comfortable. The sheets were clean but the bed cover was stained and had a couple of burn (cigarette?) holes in it. Mini fridge and microwave both worked, but no coffee maker in the room. While this was a no smoking room (as were adjoining rooms), there was intermittent cigarette smoke Oder from time to time. Overall, I was satisfied due to the price per night, but a few minor improvements would definitely help. I will most likely return.

Cons:

Replace the stained and burned comforter/bed cover. Put a small coffee maker in each room. Make a continental breakfast available. Ditch the instant coffee and juice makers!

2026-09-14 • via Nuitee
A
Art • couple • us
7
Pros:

Location was good, seemed an ok area clean room

Cons:

Worth the money

2026-09-13 • via Nuitee
C
Clint • couple • us
7
Acceptable bare bones lodging
Pros:

Good location

Cons:

The beds where the extremely high probably 30-36”. We had to use the chairs to get in the beds barely butt high none of the sub ports worked and one of the regular outlets didn’t work. The room was clean and not musty smelling. The linens were clean but old. It was a bare bones lodging seemed safe and was quiet

2026-09-12 • via Nuitee
A
autuori • solo_traveller • it
9
Pros:

Posto

Cons:

Vasca rovinata

2026-09-09 • via Nuitee
T
Thuy • couple • us
8
The satff was very nice and i was able to check in early than 3pm.
Pros:

Its very clean and a convenient location for me.

2026-09-09 • via Nuitee
T
Trinka • couple • us
10
Pros:

This is our third stay at this motel since March as we have family very close to it every thing is always up to our expectations and we will be staying there again towards the end of the month. Still wish the beds were lower cause I need help getting in, but they’re so comfortable it’s worth it!!!!

2026-09-08 • via Nuitee
D
Donald • solo_traveller • us
9
2026-09-08 • via Nuitee
M
Meeks • solo_traveller • us
1
Cons:

They changed the price daily

2026-09-04 • via Nuitee
D
David • family_with_children • us
7
A need
Pros:

Distance

Cons:

Outdated bathrooms, tubs were pretty rough and old .

2026-08-28 • via Nuitee
F
Fanni • couple • us
8
2026-08-27 • via Nuitee