Super 8 by Wyndham Universal City

Hotels
Super 8
6.8 (592 reviews)
200 Palisades Drive , Universal City , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Laundry
See all facilities

Review Highlights

Pros:
Location
Affordability
Cons:
Cleanliness issues
Rude staff

Categories

Cleanliness
5.38
Numerous complaints about cleanliness including roaches and dirty rooms.
Service
6.85
Instances of rudeness and inadequate responses from staff.
Location
8.89
Many positive mentions of the location's convenience.
Room Quality
5.34
Mixed reviews about room quality; reports of infestation and damage.
Amenities
7.37
Basic amenities offered but some were in poor condition.
Value for Money
6.83
Mention of decent pricing, but many issues detract from overall value.
Food and Beverage
7.38
Some mentions of light breakfast options but limited reviews.
Overall Experience
6.35
Overall mixed sentiments with some positive and a lot of negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:12

Property Description

Convenient Location
Located just 15 minutes' drive from San Antonio International Airport, Super 8 Universal City/San Antonio North offers a prime location for travelers looking for easy access to transportation hubs.

Comfortable Amenities
Each room is equipped with a cable TV, microwave, refrigerator, and a private bathroom, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy free WiFi, parking, and a 24-hour reception at the property, providing convenience and peace of mind during their stay.

Book your stay at Super 8 Universal City/San Antonio North now to experience a comfortable and convenient accommodation option near popular attractions like the AT&T Center and Randolph Air Force Base.

Important information:

Please note that extra-person charges may apply and vary depending on property policy.

Please note that a deposit is required at check in. Amount may vary. Please contact the property for details.

A valid credit card is required for reservation and will be pre-authorized before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 592 reviews
Cleanliness: 5.38
Service: 6.85
Location: 8.89
Room Quality: 5.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 6.35
J
Joyce couple us
7
Good value
Pros:

Room was clean.

Cons:

Air conditioner was noisy and door to bathroom did not fully close.

2026-08-07 via Nuitee
M
Martha solo_traveller us
10
2026-08-04 via Nuitee
J
Jhonny couple us
10
2026-08-03 via Nuitee
J
Jose solo_traveller us
10
2026-08-03 via Nuitee
D
Diana solo_traveller us
8
2026-08-03 via Nuitee
J
Joanna family_with_children fr
8
Pros:

Chambre propre et bien équipé. Agréable de se baigner vu la chaleur lors de notre séjour.

Cons:

Les gens sont souvent présent devant les chambres pour fumer mais cela ne nous a pas dérangé car pas de nuisances

2026-07-25 via Nuitee
B
Beverly solo_traveller us
5
If you don’t care about cleanliness then stay here.
Pros:

It was right next to my house, so my mother didn’t have to travel far.

Cons:

It was filled with day laborers and out of town workers. Guys standing around everywhere drinking and smoking. My mother had to wear her crocs in the bathtub to shower because the tub was stained and paint stripping off. The floor was separating. Mini fridge and microwave were dirty. The lights above the bed were missing the light bulbs. My mother had the Do Not Disturb sign on the door and when I dropped her off, they’d gone in her room and cleaned anyway.

2026-07-22 via Nuitee
D
Darlene couple us
8
Pros:

It had smoking rooms that didn't smell like an ashtray.

Cons:

It's an old property, which is probably why the rooms were so cheap! They could do a little bit of upgrades like the caulking around the tubs and toilets

2026-07-20 via Nuitee
C
Chavez Garza solo_traveller mx
10
Pros:

La ubicación y la habitación

Cons:

Que los de recepción no hablan español

2026-07-20 via Nuitee
J
janet family_with_children us
4
It needs much improvement overall.
Pros:

Your people could be a little more friendly. They need lots of up date on the rooms. Not clean enough. Your sheets need to be clean with bleach or something to look more clean or just replace them with new one. There's little things you can do to make it look better and feel better for your customers.

Cons:

I wrote comments on the first line. This place could be great with more improvement with appearance on outside and inside. I hope the next time I come thru I see a better looking hotel.

2026-07-20 via Nuitee
M
Maria family_with_children us
1
2026-07-20 via Nuitee
C
Carlos solo_traveller us
4
Other than problems with lighting and electrical outlets the room especially bed was comfortable
Pros:

Room was clean and comfortable

Cons:

Lights on both sides of the bed and bathroom didn't work so I had to use my flashlight when I took showers. The electrical outlets didn't work except for the one where the desk is at so I had to use that one to charge my cellphone and laptop

2026-07-18 via Nuitee
A
Armando solo_traveller us
8
Cheap and very decent hotel
Pros:

Very good value for the money.
Very spacious, and well equipped.
Mattress was very good.
A/C worked well, and we had hot water, and the pressure on the shower was very good.

Cons:

Beds were too high, the room and especially the bathroom needs TLC,
The tube is way too old and gives the appearance that is dirty, when it is clean.

2026-07-14 via Nuitee
H
Hayley family_with_children us
1
I couldn’t even stay, that’s how nasty this place is.
Pros:

Literally nothing to like LOL

Cons:

Everything! The place was disgusting. The management was disgusting. Stained comforters with burn holes in them, white stains on brown box spring cover (just think about it, GROSS), loose crumbs on chair, writing on mirror…you name it. I wouldn’t even let my kids sit down when we arrived.

2026-07-13 via Nuitee
R
Ray solo_traveller us
8
Very good price
Pros:

Good price

2026-07-10 via Nuitee
R
Ray couple us
8
2026-07-10 via Nuitee
R
Ray solo_traveller us
7
Good price & good location
Pros:

Good price

Cons:

The rooms kind got smell or odor

2026-07-10 via Nuitee
R
Ray couple us
7
2026-07-10 via Nuitee
R
rolando hernandez solo_traveller mx
10
2026-07-10 via Nuitee
E
Eliud couple us
10
2026-07-10 via Nuitee