Super 8 by Wyndham Universal City

Hotels
•
Super 8
6.8 (576 reviews)
200 Palisades Drive , Universal City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Affordability
Cons:
Cleanliness issues
Rude staff

Categories

Cleanliness
5.38
Numerous complaints about cleanliness including roaches and dirty rooms.
Service
6.85
Instances of rudeness and inadequate responses from staff.
Location
8.89
Many positive mentions of the location's convenience.
Room Quality
5.34
Mixed reviews about room quality; reports of infestation and damage.
Amenities
7.37
Basic amenities offered but some were in poor condition.
Value for Money
6.83
Mention of decent pricing, but many issues detract from overall value.
Food and Beverage
7.38
Some mentions of light breakfast options but limited reviews.
Overall Experience
6.35
Overall mixed sentiments with some positive and a lot of negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:12

Property Description

Convenient Location
Located just 15 minutes' drive from San Antonio International Airport, Super 8 Universal City/San Antonio North offers a prime location for travelers looking for easy access to transportation hubs.

Comfortable Amenities
Each room is equipped with a cable TV, microwave, refrigerator, and a private bathroom, ensuring a comfortable stay for guests.

Convenient Services
Guests can enjoy free WiFi, parking, and a 24-hour reception at the property, providing convenience and peace of mind during their stay.

Book your stay at Super 8 Universal City/San Antonio North now to experience a comfortable and convenient accommodation option near popular attractions like the AT&T Center and Randolph Air Force Base.

Important information:

Please note that extra-person charges may apply and vary depending on property policy.

Please note that a deposit is required at check in. Amount may vary. Please contact the property for details.

A valid credit card is required for reservation and will be pre-authorized before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 576 reviews
Cleanliness: 5.38
Service: 6.85
Location: 8.89
Room Quality: 5.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 6.35
R
Raul • couple • us
10
No noise. Quiet nights parking lot very safe
Pros:

Easy to get to rt off the freder rd. Parking very well lit safe environment no drug dealers on property very safe.

Cons:

N/A

2026-06-02 • via Nuitee
C
Christina • family_with_children • us
4
2026-06-02 • via Nuitee
A
Angela • couple • us
1
2026-05-30 • via Nuitee
S
Sherry • solo_traveller • us
6
2026-05-28 • via Nuitee
M
Martha • solo_traveller • us
10
2026-05-24 • via Nuitee
B
Brandon • couple • us
10
2026-05-23 • via Nuitee
J
Jorge • extended_group • us
6
2026-05-20 • via Nuitee
J
Jonathan • solo_traveller • us
4
Pros:

It was the best price within acceptable distance.

Cons:

The hotel parking lot is in bad repair, bedding was stained, & despite advertising a "breakfast", it was just granola bars and bad coffee, not even a muffin!

2026-05-18 • via Nuitee
R
Raul • solo_traveller • us
8
2026-05-18 • via Nuitee
O
Odie • solo_traveller • us
10
This place was so clean
Pros:

Location and the cleanest I’ve ever stayed in

Cons:

Location

2026-05-17 • via Nuitee
U
Uriah • couple • us
5
2026-05-11 • via Nuitee
S
Sir • solo_traveller • us
10
Love this place
Pros:

Simple and easy check in

Cons:

N/a

2026-05-08 • via Nuitee
S
Sir • couple • us
10
No issues here
2026-05-08 • via Nuitee
S
Sebastian • extended_group • us
1
Will never recommend this place. They Charge me additional stay here
Pros:

Nothing but a area of high crime rate

Cons:

Filled with Blacks who tried to ambush my employees

2026-05-07 • via Nuitee
A
Athena • solo_traveller • us
6
Pros:

Spacious rooms

Cons:

Everything else

2026-05-06 • via Nuitee
L
Lakeisha • couple • us
6
2026-04-28 • via Nuitee
T
Turner • solo_traveller • us
1
Pros:

Horribly dirty and grungy!

Cons:

Dirty linen, dirty floors. Dirty bathroom, broken fixtures.

2026-04-28 • via Nuitee
D
d:BUT • solo_traveller • de
7
Pros:

Das Super 8 by Wyndham Universal City überzeugt mit freundlichem Service, praktischer Lage und einem guten Preis-Leistungs-Verhältnis. Die Zimmer sind zweckmäßig, und für einen unkomplizierten Aufenthalt ist das Motel eine solide Wahl.

Cons:

-

2026-04-27 • via Nuitee
C
Cristian • family_with_children • us
1
Worst experience
Pros:

Nothing

Cons:

Manager was rude,a discriminated me and also staff walked in on me while in my room naked when I clearly had a do not disturb sign at door

2026-04-21 • via Nuitee
S
Staci • extended_group • us
3
2026-04-14 • via Nuitee