Belfry & Spa by Ligne St Barth

Hotels
8.6 (1366 reviews)
66-68, rue de la Grotte , Lourdes , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service quality

Categories

Cleanliness
7.74
Some reviews mentioned cleanliness issues, indicating it's below the expected standards for a 5-star hotel.
Service
9.21
Overall, the staff was described as friendly and helpful, with many positive comments highlighting their professionalism.
Location
9.75
Location received consistently positive feedback, praised for its convenience and beauty.
Room Quality
8.2
Rooms received mixed reviews; some were described positively, while others felt lacking in certain areas.
Amenities
8.23
Amenities were positively mentioned, but some reviews pointed out that certain features did not meet expectations.
Value for Money
8.19
Guests felt that the pricing did not always match the quality of service received.
Food and Beverage
8.74
Food quality was praised generally, but there were mentions of disappointments in menu items.
Overall Experience
8.71
Mixed experiences reflected in the overall satisfaction, with the positives largely overshadowing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:48

Property Description

Luxurious 5-Star Experience in Historic Lourdes

Indulgent Spa Experience: Enjoy our heated indoor swimming pool, terrace jacuzzis, steam room, and saunas. Our Spa is a haven for relaxation, open exclusively for adults most hours, with a special time slot for children.

Gourmet Dining and Views: Delight in dinner at our restaurant from Tuesday to Saturday. Our rooms offer stunning views of the sanctuary and river, with premium amenities like flat-screen TVs and Acqua di Parma toiletries.

Convenient Location and Services: Benefit from our on-site private parking, pet-friendly policy, and buffet breakfast featuring organic local products. With proximity to the train station and airport, your stay at Belfry & Spa promises both luxury and convenience.

Ready to experience the epitome of luxury and comfort? Book your stay now at Belfry & Spa by Ligne St Barth.

Important information:

Access to the spa for children is limited to the pool only.

The spa is open from 10:00 AM to 10:00 PM upon client request.

Children aged below 18 years are not allowed to use the jacuzzi.

Private parking is available for EUR 20 per night.

When traveling with pets, please note that an extra charge of EUR 25 per night applies.

A buffet breakfast is available for an extra charge of EUR 23 per person.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

Location

Guest Reviews

8.6
Based on 1366 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.75
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.71
P
Pascal • solo_traveller • re
10
Pros:

Les services proposés, le confort de la chambre ( quadruple), la proximité avec le sanctuaire.

2026-07-17 • via Nuitee
E
Elricsonn • family_with_children • mc
8
2026-07-16 • via Nuitee
L
Luciana • couple • br
10
2026-07-14 • via Nuitee
C
Christophe • couple • fr
7
Très bon hôtel mais qui ne mérite pas autant d’étoiles
Pros:

Bon emplacement, vue sur le sanctuaire et bain chaud

Cons:

Réceptionniste très sympathique et compétente … mais seule … manque cruel de personnel.

2026-07-14 • via Nuitee
L
Loïc • couple • ch
6
Pros:

Piscine à bulle et petit dej

Cons:

Manque gel douche
Prix du parking et du petit dej

2026-07-13 • via Nuitee
S
Shirley • couple • gb
10
Pros:

Very comfortable beds good air conditioning easy walking distance to attractions and resturants

Cons:

Nothing

2026-07-13 • via Nuitee
A
Almeida • couple • es
5
Cons:

Casi nadie hablaba español y nos ha dificultado muchísimo la comunicación! Me gustaría hacer cenado allí , tampoco me han dicho que había que reservar !

2026-07-13 • via Nuitee
E
Elizabeth • couple • gb
5
Beautiful hotel but not a 5 star .
Cons:

No bar open until 5 o’clock . Pool outside dangerous as concrete was boiling and difficult to get into for a 62 year old .

2026-07-12 • via Nuitee
P
PHILIPPE • solo_traveller • fr
10
Pros:

Tout excellent petit déjeuner, mention pour les cocktails

Cons:

Rien

2026-07-12 • via Nuitee
K
Kimberley • couple • gb
10
Wonderful
Pros:

The room was spacious and extremely comfortable

2026-07-11 • via Nuitee
J
joachim • couple • de
9
super gelungener Zwischenstop
Pros:

Super netter Empfang
sehr Hunde freundlich
gepflegte Räumlichkeiten
gutes Essen
gute Parkmöglichkeit

Cons:

da gibt es nichts

2026-07-10 • via Nuitee
E
Emmanuelle • couple • fr
10
Super séjour
Pros:

L’emplacement le cadre et le personnel

Cons:

La Clim fait du bruit et se trouve au dessus du lit

2026-07-09 • via Nuitee
I
Ivan • solo_traveller • fr
8
Une belle découverte
Pros:

Séjour spirituel, dommage qu'il ait plu.
Bonne salle de sport, bain à remous dehors. Le petit-déjeuner était bon

2026-07-01 • via Nuitee
M
Mimika • family_with_children • us
6
Pros:

The name implies it has a SPA but it does NOT only and indoor pool! That doesn't qualify to be called a spa that was misleading.

Cons:

No on site spa as the name implies, main suite did not have a hand basin in the toilet and only one shared bathroom

2026-06-30 • via Nuitee
S
Sean • couple • gb
9
Not as good as the appearance
Pros:

Beautiful hotel, great location

Cons:

Disappointed that a large group took priority over us , waited for drinks, long delay for food order, and between courses.
The ladies on reception were excellent
We ordered Hendricks and Tonic and the bartender served it with lemon , they should know it served with cucumber and it wasn’t available?

2026-06-30 • via Nuitee
J
jacques • solo_traveller • fr
9
Pros:

Tout

2026-06-29 • via Nuitee
P
pierre • family_with_children • fr
1
Not a 5-star hotel: unprofessional staff, poor breakfast, uncomfortable rooms, cheap worn furniture, unacceptable cleanl
Pros:

Very disappointing experience. This hotel is nowhere near the standard you would expect from a genuine 5-star property. The room felt dated, with cheap, low-quality furniture that looked more like budget flat-pack furnishings than luxury hotel décor. Several areas showed signs of wear and poor maintenance, and the overall cleanliness was below expectations. The bed was particularly uncomfortable, which is unacceptable for a hotel in this category. Considering the price charged and its 5-star rating, the overall experience was extremely disappointing. In my opinion, this hotel is much closer to a 3-star property than a true 5-star hotel. I would not recommend it.

Cons:

Extremely disappointing experience. This hotel falls far short of what should be expected from a true 5-star property. The staff were not professional and often gave the impression of hastily recruited students rather than trained hospitality personnel. Service lacked the attention, efficiency, and standards expected at this level.

The breakfast was one of the biggest disappointments. It was simply not worthy of a 5-star hotel. The selection was limited, the overall quality of the food was poor, and it was not even possible to order freshly cooked fried eggs, something that is standard in most luxury hotels.

The rooms were closer to a 3-star standard than a luxury property. The bedding was uncomfortable, the furniture looked like inexpensive flat-pack IKEA-style furnishings, and many items were worn, dirty, and poorly maintained. The overall impression was one of neglect rather than luxury.

Considering the room rates and the hotel’s 5-star classification, this experience was completely unacceptable. I would not recommend this hotel.

2026-06-28 • via Nuitee
W
Wayne • family_with_children • us
10
I loved this place! I 100% recommend this hotel!
Pros:

I loved that it was older and it was a beautiful building. The staff was amazing the food was so delicious. I loved this part of our trip and if I came back, I would want to only stay at this hotel.

Cons:

There was nothing that we didn’t like.

2026-06-26 • via Nuitee
G
Gina • solo_traveller • ch
8
Agréable malgré tout
Pros:

Il faut reconnaître d’abord que cet hôtel n’est pas un cinq étoiles. Il n’en a pas les caractéristiques, ni en termes de confort ni en ce qui concerne les services. Ceci dit, dans toutes autres catégories, il pourrait être considéré comme un bon voire un très bon établissement. Les personnes qui y travaillent sont chaleureuses, c’est propre, ma chambre était plutôt confortable et finalement il est assez bien situé.

Cons:

On peut vraiment regretter cette indication peu pertinente de cinq étoiles, même si elle est sans doute officielle. Les clients qui choisissent cet hôtel en se basant sur la catégorie indiquée seront forcément déçues et risquent de porter un jugement sans doute trop sévère par rapport aux qualités de l’établissement.

2026-06-22 • via Nuitee
B
Bruno • couple • br
6
Pros:

Good facilities, friendly staff and great location

Cons:

For the amount of money that I paid I was expecting a bit better. They are not flexible with their customers. Check in time is too late (4pm) and even so the hotel was empty they didn’t let us check in a bit early.

2026-06-21 • via Nuitee