Hotel Cruz del Vado by Art Hotels

Hotels
8.9 (82 reviews)
La Condamine 12-56 and Tarqui street , Cuenca , EC

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful hotel
Attentive staff
Cons:
Small breakfast area
Limited buffet options

Categories

Cleanliness
9.31
Guests praised the cleanliness and attention to detail.
Service
9.28
Gran calidez en la recepcion y el servicio de sus empleados.
Location
9.32
Conveniently located within walking distance from restaurants and stores.
Room Quality
9.27
Extraordinary rooms with wonderful views.
Amenities
8.3
Facilities are good, though some amenities like rooftop access may have restrictions.
Value for Money
8.26
Good value considering the overall experience and service provided.
Food and Beverage
8.31
Breakfast is good, but buffet options are limited now.
Overall Experience
9.18
Overall a wonderful experience, especially for special occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:02

Property Description

Luxurious Accommodation
Experience 5-star luxury at Hotel Cruz del Vado, located in the heart of Cuenca. Indulge in well-appointed rooms featuring modern amenities like flat-screen TVs, minibars, and free WiFi. Some rooms even offer stunning city views for a truly unforgettable stay.

Convenient Facilities
Enjoy a range of convenient facilities during your stay, including a shared lounge, private parking, and a 24-hour front desk. Let our attentive staff assist you with airport transfers, room service, and any other requests you may have.

Prime Location
Immerse yourself in the rich culture of Cuenca with popular attractions like Pumapungo Museum, Tomebamba River, and Cuenca New Cathedral just a stone's throw away. Explore the city with ease, knowing that Mariscal Lamar International Airport is conveniently close by.

Book your stay at Hotel Cruz del Vado now for an unforgettable luxury experience in Cuenca!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Location

Guest Reviews

8.9
Based on 82 reviews
Cleanliness: 9.31
Service: 9.28
Location: 9.32
Room Quality: 9.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 9.18
L
László • couple • hu
10
Történelmi érzet mellett igazi ötcsillagos élmény.
Pros:

A létező legjobb elhelyezkedés mellett gyönyörűen kidolgozott minden.

Cons:

Nem volt ilyen.

2026-09-15 • via Nuitee
L
Luis Antonio • extended_group • br
10
Casa histórica maravilhosa, funcionários muito atenciosos, porém a limpeza no quarto deixou a desejar .
Pros:

Quarto lindo e confortável.

Cons:

O pessoal da limpeza , apesar de ter ido ao quarto arrumar a cama e tirar o lixo do banheiro, não fez absolutamente nada além disso. Os resíduos e sujeira que estavam no chão, lá ficaram durante os 4 dias da nossa estadia, não fizeram reposição de itens do banheiro, tivemos que pedir, papel higiênico e lenço de papel, pois acabaram esses itens e não tínhamos reposição no banheiro.

2026-08-05 • via Nuitee
C
Cristian • couple • ec
8
Me gustó como concepto
Pros:

La limpieza

Cons:

La cama de king tenía una tutuma en la mitad me pareció fatal eso,

2026-07-06 • via Nuitee
M
Maria Veronica • couple • ec
10
Hotel Cruz del Vado made our stay in Cuenca’s historical center one to always remember. Impeccable service, comfort, foo
Pros:

Service go above and beyond expectations!
It is not only a comfortable place to stay, but one where every details counts. They surprises us with welcoming details in our room, and even accommodated an early departure at check out, so that we enjoy our breakfast. Would definitely recommend them!

2026-06-30 • via Nuitee
F
FRANKLIN • couple • us
6
2026-05-26 • via Nuitee
G
guarderas soria • solo_traveller • ec
9
Pros:

Habitación

Cons:

Parqueadero

2026-05-15 • via Nuitee
A
Alvaro • couple • ec
9
2026-02-08 • via Nuitee
F
Francisco • couple • ec
7
Agradable en términos generales.
Pros:

El desayuno ha estado muy bien. El diseño interior es muy bonito, con detalles de esculturas fantásticos.

Cons:

El costo de parqueadero debería ser cubierta por el hotel, además no es un buen espacio para parquear autos.
Ruido en la habitación.
Baja presión de agua.

2026-01-05 • via Nuitee
S
Samanta • couple • ec
10
2025-11-19 • via Nuitee
M
Miguel • couple • ec
9
Pros:

Las instalaciones

Cons:

Muy pequeño el área del desayuno

2025-11-15 • via Nuitee
D
davidbM5113RE • Couples • Stockport, Greater Manchester, England
10
Wonderful stay
Pros:

This is a truly lovely boutique hotel in central Cuenca. Good sized rooms well appointed and insulated. Slept soundly throughout. Great restaurant and friendly efficient staff. Luxurious feel throughout. Sorry to leave.

2025-11-04 • via Tripadvisor
J
Juan Pablo • couple • ec
10
Pros:

Gran calidez en la recepcion y el servicio de sus empleados, y la limpieza perfecta!

2025-11-03 • via Nuitee
P
Paul • solo_traveller • us
10
2025-11-03 • via Nuitee
G
Guillermo • couple • ec
8
2025-10-09 • via Nuitee
Y
Yenifer
10
Pros:

Excellent service. I was pregnant and the wokers were very attentive. If you want to have a beautiful experience, It’s worth staying here.

2025-09-26 • via Nuitee
M
Maria JOSE • couple • ec
10
2025-09-05 • via Nuitee
V
vanessa • couple • ec
6
Aceptable
Pros:

Decoración

Cons:

Que desayuno ya no es buffet y se demoran en servirte
Que no se puede disfrutar de rooftop por eventos privados

2025-08-25 • via Nuitee
H
harrylB2264AI • NONE
10
An exceptional Hotel in an extraordinary South American city
Pros:

We recently had a wonderful wedding night stay at the lovely Hotel Cruz Del Vado located in the extraordinary South American city of Cuenca, Ecuador. Everything about the Hotel, from booking to staffing to rooms and other facilities to attention to special requests, was excellent, making our stay a most memorable experience.

2025-08-17 • via Tripadvisor
H
Harry • solo_traveller • us
10
A wonderful wedding night experience in Cuenca, Ecuador
Pros:

This is a beautiful hotel in an extraordinary South American city. It provides extraordinary rooms, attentive and very kind staff, and all the special facilities required for special occasions. I am a longtime Chicago resident and, for several years, a New York City resident, duly impressed by this hotel.

Cons:

Everything was great!

2025-08-17 • via Nuitee
M
Maria • couple • es
9
2025-08-12 • via Nuitee