Grand Prince Hotel Shin Takanawa

Hotels
Prince Hotels
8.6 (249 reviews)
3-13-1 Takanawa Minato, Tokyo, Tokyo, 108-8612 , Tokyo , JP

Facilities

Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Outdoor pool - seasonal
Elevator
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Beautiful garden
Convenient location near station
Cons:
Room cleanliness issues
Overpriced amenities

Categories

Cleanliness
6.96
The actual room was very dated, dirty, and had mold, which negatively impacted the overall impression.
Service
8.93
General sentiment regarding service was positive, but some experiences like check-in were not welcoming.
Location
9.77
Convenient for Shinagawa station but noted to be slightly inconvenient due to uphill walk.
Room Quality
8.42
The room was outdated and not well-maintained, which detracted from the overall quality.
Amenities
8.95
Good amenities, but the gym needs improvement and the pools are not complimentary.
Value for Money
7.91
Overpriced dining options and disappointing value for the room conditions.
Food and Beverage
8.96
Food received positive mentions but is considered on the expensive side.
Overall Experience
8.93
Overall a good experience, but significant issues with room cleanliness and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:44

Property Description

Discover the elegance and comfort of Grand Prince Hotel Shin Takanawa, nestled in the vibrant heart of Tokyo.

Unmatched Amenities
Relax and recharge in our 24-hour fitness center or take a refreshing dip in the seasonal outdoor pool. With complimentary wireless internet and concierge services, your convenience is our priority.

Culinary Delights
Savor delectable Chinese cuisine at Koki-Den, one of our two on-site restaurants, or unwind with drinks at the lounge. Start your day right with our hearty buffet breakfast available daily.

Event Facilities
Planning a meeting or event? Our spacious conference area spans 25,801 square feet, catering to all your professional needs with ease and sophistication.

Immerse yourself in luxury—book your stay at Grand Prince Hotel Shin Takanawa today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.6
Based on 249 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.77
Room Quality: 8.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 8.93
C
Craig couple au
7
2026-05-23 via Nuitee
F
Fay couple gb
9
A great choice away from busier areas of Tokyo, good for transport
Pros:

The public areas, lovely garden, hotel breakfast and location

Cons:

The room didn’t have the same standard but was fine. Could hear people above walking around.

2026-05-23 via Nuitee
Y
Ying Syuan couple tw
10
2026-05-23 via Nuitee
P
Perle couple fr
8
Un hôtel confortable à proximité d’une gare très bien desservie
Pros:

- la literie
- le jardin
- la gare qui dessert tout à 5 minutes à pieds
- le Seven Eleven (supérette) dans l’hôtel
- les femmes de ménage adorables

Cons:

- les escaliers pour accéder de la rue à l’hôtel (très nombreux)
- les prix des restaurants et bar très élevés
- pas de navette directe de l’hôtel à la gare (très contraignant avec les valises)

2026-05-23 via Nuitee
P
Peter couple us
8
2026-05-22 via Nuitee
A
Akash solo_traveller in
10
2026-05-22 via Nuitee
R
Rowena solo_traveller us
9
2026-05-22 via Nuitee
O
Ori couple il
8
2026-05-21 via Nuitee
K
kobi Yakov couple il
7
Will not order there again
Pros:

Clean

Cons:

Distance from subway

2026-05-21 via Nuitee
F
Flamur couple at
9
2026-05-21 via Nuitee
G
Guigonis solo_traveller fr
10
Pros:

Personnel très efficace , merci beaucoup à Alina qui a su nous orienter pour faire envoyer nos bagages à Kyoto .
Aucun bruit pour dormir et literie confortable .

Cons:

Les bains publics qui ferment un peu ainsi que le lounge mais ce n'est qu'un détail.

2026-05-21 via Nuitee
R
Ryoichi solo_traveller jp
9
Pros:

清潔で、おちつける点がよかった

2026-05-21 via Nuitee
H
Hayato couple jp
9
2026-05-20 via Nuitee
H
Hayato couple jp
10
2026-05-20 via Nuitee
H
Hazel couple sg
7
Can be better overall experience in such a reputable hotel business
Pros:

The hotel room size was good and hotel lobby was beautiful

Cons:

The Hotel staff especially the Front desk were cold, unhelpful and lack of the warm hospitality

2026-05-20 via Nuitee
Y
Yael couple il
9
Loved the Grand Price hotel!
Pros:

We loved our stay in the Grand Prince, and we stayed here twice during our trip to Japan. The staff are great and were attentive and responsive to everything we needed before and during our stay.
The rooms are big, comfy and clean.
As we do love waking, the close location near Shinagawa station is really convenient, as the station has many metro lines that takes you in a short time to wherever you need.
Having a 7-Eleven inside the hotel is a huge benefit.
Thank you for a lovely stay!

Cons:

It's not a bad thing but it's worth mentioning that the location of the hotel is a bit far from Shinagawa station, and the walk is up a little "hill". It can be a bit inconvenient when walking with your luggage to/from the hotel to the train station.

One small thing - there is no public space in the hotel where you can chill with a drink or a snack, as it's forbidden to sit in the lobby with drinks or food. Would appreciate some place to sit with a drink, even in the garden (there were no benches outside as well).

2026-05-20 via Nuitee
K
Karl extended_group at
7
2026-05-20 via Nuitee
R
Rudi solo_traveller be
9
Pros:

Prachtige tuin en mooi en goed hotel

2026-05-20 via Nuitee
D
Damian solo_traveller pl
10
2+1
Pros:

Dobra lokalizacja blisko metra dobre śniadanie

2026-05-20 via Nuitee
M
Mark couple gb
10
Thoroughly enjoyed my stay and would not hesitate to recommend to others.
Pros:

I found the location to be quite central with only a short train ride from shingawa station (10 minute walk) getting you to most parts of the city within 15 minutes.
The hotel staff were very friendly and having the added convenience of a 7/11 on site was an absolutle bonus.
The room was comfortable, spacious and well equipped

Cons:

Although breakfast in the restaurant was tasty, I felt it was very expensive for what it was.
I also feel that the well maintained garden area would benefit from seating areas where you could just sit and relax whilst taking it all in.

2026-05-19 via Nuitee