Hampton Inn & Suites By Hilton Puebla

Hotels
•
Hampton Inn
9.3 (272 reviews)
2do. Retorno Osa Menor No.4 Reserva , Puebla , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable beds
Good breakfast
Cons:
Location might be too isolated
Limited breakfast variety
Small parking area

Categories

Cleanliness
9.11
Guests appreciated the cleanliness but noted issues like a dirty carpet.
Service
9.99
The staff was consistently described as friendly and attentive.
Location
8.62
The hotel is somewhat secluded, with remarks on being a bit dark at night and away from commerce.
Room Quality
9.57
Rooms were generally praised for comfort and cleanliness.
Amenities
9.09
Amenities were provided, but some guests found breakfast options limited.
Value for Money
9.56
Guests felt satisfied with their stay relative to the price considering the amenities.
Food and Beverage
8.61
Food quality was acceptable, but some guests expected more variety in breakfast.
Overall Experience
9.88
Overall, guests were highly satisfied with their stay, making it their favorite hotel choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:58

Property Description

Luxurious Accommodation

Hampton Inn & Suites By Hilton Puebla offers air-conditioned rooms with modern amenities including a flat-screen TV, fridge, and a private bathroom. Some rooms even feature a convenient kitchenette.

Convenient Facilities

Guests can enjoy a buffet or American breakfast at the hotel and make use of the shared lounge, terrace, and bar. The 24-hour front desk, tour desk, and free WiFi add to the convenience of your stay.

Prime Location

Situated just 15 km from Acropolis Puebla, this non-smoking property is also close to attractions like Estrella de Puebla and Biblioteca Palafoxiana. Explore Puebla with ease from Hampton Inn & Suites By Hilton Puebla.

Book your stay now at Hampton Inn & Suites By Hilton Puebla for a comfortable and memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.3
Based on 272 reviews
Cleanliness: 9.11
Service: 9.99
Location: 8.62
Room Quality: 9.57
Amenities: 9.09
Value for Money: 9.56
Food and Beverage: 8.61
Overall Experience: 9.88
L
LUZ MARIA • solo_traveller • mx
9
Mejoren su iluminación en el área de tocador , wc y regadera
Pros:

La vista

Cons:

Poca iluminación en el área de tocador y WC - regadera

2026-05-18 • via Nuitee
A
Andrea y Juan • family_with_children • mx
10
Descanso, buena atención y rico desayuno!
Pros:

El desayuno con variedad suficiente y de buen sabor, el personal amable y dispuesto aunqeu casi no ocupamos nada adicional. El refri de la habitación no enfriaba mucho y al reportarlo de inmediato mandaron a alguien de mtto que verificó y lo conectó bien y listo! El agua caliente de inmediato, el aire acondicionado perfecto funcionaba, las camas cómodas y la habitación siempre limpia. La plancha calentaba rapido. La ubicación del hotel también buena, había cosas cerca y el didi food llegaba pronto de muchos lugares alrededor. Todo super bien.

Cons:

La tele del cuarto tenía un defecto de color que se cambiaba como el tinte todo el tiempo pero igual se podía ver. La tele no era tan vieja tal vez solo tenga cable defectuoso o algo. No lo reportamos.

2026-05-18 • via Nuitee
M
Mohrez66 • solo_traveller • mx
10
2026-05-08 • via Nuitee
A
Alejandra • solo_traveller • mx
9
Pros:

La suavidad de las sabanas

Cons:

El desayuno poco variado

2026-05-05 • via Nuitee
V
Victor Manuel • solo_traveller • mx
9
2026-05-05 • via Nuitee
M
Martinez Bojorquez • solo_traveller • mx
10
Pros:

El desayuno

2026-05-05 • via Nuitee
I
irvingmontores • solo_traveller • mx
9
2026-05-01 • via Nuitee
G
Garcia • solo_traveller • mx
8
Pros:

Todo excelente

2026-04-30 • via Nuitee
J
Jessica • solo_traveller • mx
10
Pros:

El trato e instalaciones

Cons:

Todo me gustó

2026-04-20 • via Nuitee
• family_with_children • mx
10
2026-04-13 • via Nuitee
D
Dennise Elizabeth • family_with_children • mx
10
Pros:

Excelente todo

Cons:

Solo como recomendación el desayuno debería de ser en un horario más amplio como 10:30 y 11

2026-04-07 • via Nuitee
S
Sabás • extended_group • mx
9
Limpio con costo/beneficio adecuado y buena atención del personal.
Pros:

Suficiente.

Cons:

Un poco retirado

2026-03-25 • via Nuitee
G
Gustavo Ferrer Reyes • extended_group • mx
10
2026-03-23 • via Nuitee
M
Magaly • family_with_children • mx
10
Muy buena atención
Pros:

El personal es muy amable y atento! Todo esta muy limpio y la comida esta rica.

2026-03-05 • via Nuitee
S
SELENE • couple • mx
9
2026-03-03 • via Nuitee
G
gilbert • family_with_children • fr
9
Pros:

petit dejeuner tres bien

2026-03-02 • via Nuitee
A
Alicia • family_with_children • mx
9
Pros:

La atencion del personal

Cons:

Cambiaron al personal del comedor los alimentos variaron no mejoraron

2026-03-01 • via Nuitee
J
JULIETA • family_with_children • th
10
Pros:

Todo! El desayuno estuvo bastante completo

2026-02-09 • via Nuitee
J
Jose Luis • family_with_children • mx
8
2026-01-26 • via Nuitee
L
Luz Maria • couple • mx
10
Super lindo el servicio
Pros:

Todo!

Cons:

Todo bien

2026-01-22 • via Nuitee