Embassy Suites by Hilton Atlanta Galleria

Hotels
Embassy Suites Hotels
8.4 (1021 reviews)
2815 Akers Mill Road , Atlanta , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great breakfast options
Friendly staff
Good location
Cons:
High parking fees
Inconsistencies in cleanliness

Categories

Cleanliness
7.61
Some complaints about cleanliness in the hot tub and pool areas.
Service
8.78
Overall positive sentiment about staff, though there were some mentions of rudeness.
Location
8.62
Consistently praised as a great location for accessing nearby attractions.
Room Quality
8.47
General positive feedback about room cleanliness and comfort.
Amenities
8.4
Some complaints about the pool and jacuzzi, but positive mentions of breakfast and hot tub.
Value for Money
7.86
Complaints about parking charges but some guests felt the experience justified the cost.
Food and Beverage
9.01
Highly rated breakfast and dining experiences.
Overall Experience
8.48
Overall, guests enjoyed their stay, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:53

Property Description

Luxurious All-Suite Hotel near Cobb Energy Performing Arts Center

Indulge in Comfort and Convenience:
Featuring an indoor pool, daily hot breakfast, and on-site restaurant, this Atlanta hotel ensures a relaxing stay. Rooms equipped with a microwave, refrigerator, and cable TV offer a cozy retreat. Select suites even boast a sofa bed for extra comfort.

Stay Active and Energized:
Guests can maintain their fitness routine at the on-site fitness center or unwind by the pool. The 24-hour reception adds to the convenience, ensuring assistance whenever needed.

Explore Atlanta's Attractions:
Conveniently located near Dobbins Air Force Base, this hotel also offers easy access to Georgia Tech and Six Flags Over Georgia. Whether for business or leisure, Embassy Suites by Hilton Atlanta Galleria is the perfect choice for a memorable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1021 reviews
Cleanliness: 7.61
Service: 8.78
Location: 8.62
Room Quality: 8.47
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 9.01
Overall Experience: 8.48
D
Dieter solo_traveller at
10
2026-06-08 via Nuitee
C
Clifton solo_traveller us
10
Braves game
Pros:

Location and quality

Cons:

I love everything

2026-06-07 via Nuitee
S
Shannon extended_group us
10
Pros:

Cleanliness, friendly staff, comfortable rooms for multiple people, great breakfast

2026-06-04 via Nuitee
B
Breanna couple us
4
Already left a bad review and then they pretend to fix it. Wasting more of my time.
Pros:

Had a problem with my stay and they told me they fixed it. Sent me a link and when I FINALLY got through the link it was all for nothing anyways. Here's points sorry about your stay, open account 0 points. Irritating. Used to be a valued customer. Thinking of not ever using this property again.

Cons:

Customer service "fixing the problem"

2026-05-30 via Nuitee
D
Destiny couple us
1
Poor
Pros:

Building was nice and clean what’s expected with the embassy suite brand

Cons:

pool area was temp closed was not made aware upon checking in . Had to find out by getting dressed for the pool area and walking up to the door . Staff was very rude did t handle the situation correctly .. went to the hotel on holiday for the purpose to swim . Was embarrass many customer cancelled reservation that’s same day

2026-05-29 via Nuitee
I
Ingrid couple us
10
2026-05-29 via Nuitee
L
Lyubov solo_traveller us
6
Pros:

Breakfast was good

Cons:

Was very old, the tub had missing piece from the bottom, like the plastic was torn away in places , I was scared to shower in there because the bottom were rough and I didn't want to cut my feet. Also, the furniture was really old and worn out. And the sink was old, and looked dirty, hopefully it was just old😳

2026-05-29 via Nuitee
D
Dickerson family_with_children us
8
2026-05-28 via Nuitee
W
whitney family_with_children us
9
2026-05-28 via Nuitee
C
clocked24 solo_traveller us
8
2026-05-26 via Nuitee
J
jackie couple us
9
Super friendly staff, clean Motel close to shopping and Truist Park
Pros:

Close proximity to Truist Park. Hotel offers a shuttle to the pedestrian bridge that leads right to the Battery.

Cons:

Having to pay $30 a night for parking, having to use room key to get in and out of the parking lot.

2026-05-26 via Nuitee
R
Ryan family_with_children us
9
2026-05-25 via Nuitee
M
Mabel couple us
10
2026-05-25 via Nuitee
V
Virginia couple us
9
Really enjoyed the stay. Everything was within walking distance for our liking. Will stay again.
Pros:

The room was quite nice and cozy. Liked the quietness. Enjoyed the breakfast buffet and the evening snack and drinks.

Cons:

The bed was a little too soft and found a palmetto bug and ant in the room.

2026-05-19 via Nuitee
K
Kaitlyn couple us
10
2026-05-18 via Nuitee
C
Carrie extended_group us
10
2026-05-18 via Nuitee
J
Jose solo_traveller mx
7
Large rooms, old furniture
Pros:

Large rooms

Cons:

Old furniture

2026-05-18 via Nuitee
C
Cedric couple us
2
Not a good deal for the price
Pros:

Location

Cons:

Safe nonoperational/tv had to be programmed

2026-05-14 via Nuitee
B
Bob family_with_children us
8
2026-05-11 via Nuitee
J
Jordan solo_traveller us
7
Probably wouldn’t stay again!
Pros:

Staff was friendly and it was a decent location!

Cons:

Finish was coming off of the bathtub, hair on the floor in the bathroom, couch was worn pretty bad, and the bed was not even close to comfortable!

2026-05-10 via Nuitee