Kaaro Hotel Puno

Hotels
8.2 (1847 reviews)
Jiron Ilave 271 puno, peru , Puno , pe
+51 987 628 739

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Low water pressure
Breakfast options limited
Occasional service lapses

Categories

Cleanliness
7.95
General sentiment indicates cleanliness was good with additional compliments.
Service
8.45
Generally positive mentions of staff, though some negative instances noted.
Location
8.45
Highly praised for convenience to the main square and quieter surroundings.
Room Quality
8.15
Comfortable beds and spacious rooms were noted positively.
Amenities
7.95
Amenities were adequate; some improvements noted regarding breakfast.
Value for Money
8.25
Considered good value for the price paid based on location and comfort.
Food and Beverage
7.95
Breakfast was good but some wished for more options.
Overall Experience
8.45
Guests enjoyed their stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:35

Property Description

Luxurious Accommodation
Kaaro Hotel Puno offers a luxurious stay in Puno, with a range of well-appointed rooms and excellent service. The 24-hour front desk, room service, and free WiFi ensure a comfortable and convenient stay for all guests.

Convenient Location
Situated near popular attractions such as Corregidor House and San Antonio Church, Kaaro Hotel Puno provides easy access to key points of interest in Puno. Guests can explore Huajsapata Hill, Carlos Dreyer Museum, and Plaza de Armas Puno conveniently from the hotel.

Exceptional Services
With a concierge service and restaurant on-site, guests at Kaaro Hotel Puno can enjoy personalized attention and delicious dining options during their stay. Additionally, airport transfers make travel arrangements seamless for a stress-free experience.

Book your stay at Kaaro Hotel Puno for a luxurious and convenient experience in Puno!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 1847 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 8.15
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 7.95
Overall Experience: 8.45
V
Virginia • couple • es
5
Aceptable para una noche
Pros:

Ubicación muy buena.

Cons:

No había agua caliente ni calefacción. Hacía muchísimo frío en la habitación.

2026-09-12 • via Nuitee
C
Claudia • couple • es
8
Muy bien
Pros:

Bien ubicado, personal muy amable y todo muy limpio

Cons:

No salia agua caliente de la ducha

2026-09-09 • via Nuitee
C
Céline • solo_traveller • fr
7
Pros:

Personnel très sympathique et serviable, la chambre était confortable ainsi que la literie

Cons:

Il faisait très froid dans la chambre nous avons ajouté un duvet pour pouvoir dormir et l eau de la douche était froide également.

2026-09-09 • via Nuitee
L
Luis SOLANO • solo_traveller • pe
8
Pros:

Bien

Cons:

Tamaño

2026-09-07 • via Nuitee
C
Chrysoula • couple • gr
7
2026-09-04 • via Nuitee
I
Inga • solo_traveller • pl
10
Pros:

Możliwość zakwaterowania 3h przed czasem, darmowa przechowalnia bagażu, dostęp do ciepłej wody i herbaty 24/7, możliwość przeczekania na autobus już po wymeldowaniu

Cons:

Jednorazowo zabrakło wody, ale nie był to dla nas duży problem

2026-09-04 • via Nuitee
A
Agnese • extended_group • it
4
Colazione e lavanderia bene, ma troppo freddo
Pros:

Il servizio lavanderia, la colazione e i distributori di acqua calda per il the o la coca

Cons:

La pulizia del bagno non era al top, lo scarico della doccia non funzionava bene, ma soprattutto…. Freddo!! La temperatura dell’acqua del bagno arrivava ad un timido tiepido. La stanza era più fredda della temperatura esterna

2026-09-04 • via Nuitee
D
Dilmi • extended_group • it
6
Ottima location per un soggiorno breve
Pros:

Location ottima, camere fredde. Acqua calda intermittente, buona colazione

Cons:

Il giorno prima del check-in hanno tentato di cancellare la prenotazione per me e il mio gruppo di 13 persone dicendo che serviva versare un acconto, che in precedenza mi avevano concesso di non pagare.

2026-08-31 • via Nuitee
E
Elena • solo_traveller • es
9
Pros:

Nos dejaron hacer el check in más temprano de lo convenido sin coste, muy buena atención al cliente y desayuno variado y rico.

Cons:

Muchísimo frío por la noche, hay mantas suficientes pero no puedes salir de ellas.

2026-08-28 • via Nuitee
S
Surapong • extended_group • th
10
2026-08-26 • via Nuitee
S
Silvia Deborah • couple • it
7
2026-08-22 • via Nuitee
R
Riccardo • couple • it
7
2026-08-21 • via Nuitee
C
Claudia Luiza • family_with_children • br
10
amable
Pros:

Ubicacion, limpiesa.

Cons:

Sugiro que en los dias mas frios tenga calentador en los cuartos y tambien agua caliente en el grifo del lavabo

2026-08-20 • via Nuitee
T
Tjart • solo_traveller • bo
7
2026-08-20 • via Nuitee
P
Perrine Albert • solo_traveller • ca
10
Pros:

Une chambre grande, confortable avec de l'eau chaude. Un petit déjeuner servi à 6h et un service de bagagerie.

2026-08-18 • via Nuitee
I
Ian • solo_traveller • nz
7
2026-08-18 • via Nuitee
M
Maria Giulia • couple • it
7
2026-08-16 • via Nuitee
H
Heike und Frank • solo_traveller • de
9
Pros:

Alles in Ordnung. Sehr gern wieder.

Cons:

Ein Raum zum Aufwärmen wäre sehr gut.

2026-08-14 • via Nuitee
V
Virginie • solo_traveller • fr
8
Pros:

L'eau chaude !!!
Personnel très sympathique.

Cons:

Le petit déjeuner très frugal et le jour du départ matinal, pas de petit déjeuner à emporter car ils n'avaient plus de sacs !

2026-08-13 • via Nuitee
M
mireille • solo_traveller • ca
8
Pros:

.

Cons:

.

2026-08-13 • via Nuitee