Park Regis City Centre

Hotels
7.5 (7612 reviews)
27 Park Street , Sydney , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Comfort
Convenience
Cons:
Service inconsistencies
Room size issues
Amenities lacking

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness positively, but several comments indicated issues with old facilities that detracted from cleanliness.
Service
8
Staff were noted as friendly in some reviews, but there were mentions of unhelpful service.
Location
9
Numerous reviews praised the convenience and central location of the hotel.
Room Quality
7.5
Several comments highlighted issues with room size and condition, including small bathrooms.
Amenities
7
Limited amenities were mentioned, with some specific complaints regarding the rooftop pool.
Value for Money
7.5
Value was generally seen as poor given the quality and price, especially during peak times.
Food and Beverage
5.5
Multiple reviews mentioned the absence of breakfast options and overall food quality concerns.
Overall Experience
8
While there were some negatives, several guests had good experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Rooftop Swimming Pool with Stunning Views
Enjoy a refreshing dip in our rooftop swimming pool while taking in breathtaking views of Sydney Harbour and Darling Harbour.

Convenient Central Location
Situated in the heart of Sydney CBD, Park Regis City Centre is just minutes away from the best shopping at Pitt Street Mall and iconic attractions accessible via Town Hall train station.

Modern Rooms with Free WiFi
Relax in our spacious, air-conditioned rooms featuring modern amenities such as LCD TVs, en suite bathrooms, and complimentary unlimited WiFi access.

Book now to experience the perfect blend of comfort and convenience at Park Regis City Centre.

Important information:

Please note that there is a nonrefundable 1.70% surcharge for payments with Visa, Mastercard and BankCard credit cards.

Please note that there is a nonrefundable 3.5% surcharge for payments with American Express and Diners Club credit cards.

You must show a valid photo ID and credit card upon check-in. A copy of this photo ID may be retained by the accommodations provider.

The same credit card used at the time of booking must be presented on arrival.

If a third party credit card is provided, the card holder must complete a chargeback authority form which can be obtained from the hotel (please note on the Special Requests section if the card provided is a third party credit card and a form will be emailed to you).

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note the parking height clearance is 6.2 feet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 46 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 25 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 7 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 7612 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 8
T
Tosin • solo_traveller • nz
9
2026-05-31 • via Nuitee
W
William • couple • au
8
Most satisfactory
Pros:

N/A

Cons:

N/N

2026-05-30 • via Nuitee
E
emma • family_with_children • au
9
2026-05-30 • via Nuitee
B
Ben • couple • au
8
2026-05-30 • via Nuitee
J
JASSERAND • solo_traveller • nc
7
Pros:

L'emplacement est top, le personnel super professionnel.

Cons:

Les lits sont trop petits, Infiltration d'eau par la fenêtre principale ( moquette mouillée). Et rapport qualité/prix trop excessif pour la qualité de la chambre.

2026-05-30 • via Nuitee
K
Kevin • couple • au
10
Easy check-in and check out, close to everything
Pros:

Great staff ,clean and comfortable, great location

Cons:

Dirty windows,but otherwise it was excellent

2026-05-30 • via Nuitee
V
Vaughan • solo_traveller • au
9
Pros:

Staff were wonderful & friendly.
Great location so although there was no dining room there were plenty of options nearby. Room was very clean with tea making facilities.
Close to Metro, buses & trains. Roof top pool & sunning area available to use in the warmer weather, also offers stunning views of the city. Worthy of a mention, the hotel is also suitable for wheelchair & walking frames as there is an entry ramp plus an elevator.

Cons:

No complaints from me.

2026-05-30 • via Nuitee
D
Dennis • solo_traveller • au
9
A good choice for those looking for a value option in Sydney CBD
Pros:

The room was relatively small but very well designed. Location was perfect for my needs.

Cons:

Small bathroom

2026-05-29 • via Nuitee
M
Maggie • couple • au
10
The room was what we needed for a night Bed was very comfortable and clean. Plenty of pillows and towels. The staff were
Pros:

Location was great and the staff were very friendly and informative

Cons:

The shower was not staying hot had to keep adjusting.

2026-05-28 • via Nuitee
P
Peter • solo_traveller • nz
5
2026-05-28 • via Nuitee
N
NOEMI • couple • es
9
2026-05-28 • via Nuitee
D
Daniel • couple • au
3
2026-05-28 • via Nuitee
D
DANIELLE • solo_traveller • nc
6
Hôtel simple mais personnel très gentil
Pros:

Femme de ménage très aimable et attentionnée

Cons:

Moquette vieillissante pas très propre

2026-05-27 • via Nuitee
S
Susan • couple • au
9
Great gateway to Sydney and all it has to offer
Pros:

So close to shops and transport

Cons:

Narrow entry to lift with 2 steps hard to navigate with suitcase

2026-05-27 • via Nuitee
T
TeriNRod • solo_traveller • au
10
Pros:

Location

Cons:

Not enough sugar ??

2026-05-27 • via Nuitee
S
Stuart • solo_traveller • au
10
2026-05-27 • via Nuitee
F
Faye • couple • au
9
Fine thank you
2026-05-27 • via Nuitee
J
Jean • solo_traveller • au
10
Pros:

It was so convenient and close to everywhere I needed to go.

The staff were super friendly and helpful.

The room was comfortable.

Cons:

The bathroom was a little cramped.

2026-05-27 • via Nuitee
J
John • solo_traveller • au
7
2026-05-27 • via Nuitee
J
James • family_with_children • au
8
Pros:

Great location and nice sized room.

2026-05-26 • via Nuitee