Park Regis City Centre

Hotels
7.5 (7895 reviews)
27 Park Street , Sydney , AU
+61 2 9267 6511

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Comfort
Convenience
Cons:
Service inconsistencies
Room size issues
Amenities lacking

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness positively, but several comments indicated issues with old facilities that detracted from cleanliness.
Service
8
Staff were noted as friendly in some reviews, but there were mentions of unhelpful service.
Location
9
Numerous reviews praised the convenience and central location of the hotel.
Room Quality
7.5
Several comments highlighted issues with room size and condition, including small bathrooms.
Amenities
7
Limited amenities were mentioned, with some specific complaints regarding the rooftop pool.
Value for Money
7.5
Value was generally seen as poor given the quality and price, especially during peak times.
Food and Beverage
5.5
Multiple reviews mentioned the absence of breakfast options and overall food quality concerns.
Overall Experience
8
While there were some negatives, several guests had good experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:58

Property Description

Rooftop Swimming Pool with Stunning Views
Enjoy a refreshing dip in our rooftop swimming pool while taking in breathtaking views of Sydney Harbour and Darling Harbour.

Convenient Central Location
Situated in the heart of Sydney CBD, Park Regis City Centre is just minutes away from the best shopping at Pitt Street Mall and iconic attractions accessible via Town Hall train station.

Modern Rooms with Free WiFi
Relax in our spacious, air-conditioned rooms featuring modern amenities such as LCD TVs, en suite bathrooms, and complimentary unlimited WiFi access.

Book now to experience the perfect blend of comfort and convenience at Park Regis City Centre.

Important information:

Please note that there is a nonrefundable 1.70% surcharge for payments with Visa, Mastercard and BankCard credit cards.

Please note that there is a nonrefundable 3.5% surcharge for payments with American Express and Diners Club credit cards.

You must show a valid photo ID and credit card upon check-in. A copy of this photo ID may be retained by the accommodations provider.

The same credit card used at the time of booking must be presented on arrival.

If a third party credit card is provided, the card holder must complete a chargeback authority form which can be obtained from the hotel (please note on the Special Requests section if the card provided is a third party credit card and a form will be emailed to you).

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note the parking height clearance is 6.2 feet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

7.5
Based on 7895 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 5.5
Overall Experience: 8
K
Karen • couple • au
9
2026-09-19 • via Nuitee
S
Sara • couple • au
4
Pros:

Clean

Cons:

Poor water pressure in shower
Power outlet for kettle/coffee machine didn’t work

2026-09-19 • via Nuitee
S
Susan • couple • au
7
Fairly happy with my stay , staff are always friendly and helpful.
Pros:

Love the location and ease of getting to public transport

Cons:

Only one bedside table and lamp for two people. I couldn't read.

2026-09-19 • via Nuitee
S
Stephen • family_with_children • au
5
Cons:

The beds were very uncomfortable and the shower was not good

2026-09-19 • via Nuitee
A
Anand • couple • au
9
Good
2026-09-19 • via Nuitee
I
Izabella • couple • ca
10
2026-09-19 • via Nuitee
J
Juliette • solo_traveller • au
10
Pros:

Exceptionally friendly and helpful staff

2026-09-18 • via Nuitee
G
Graham • solo_traveller • au
7
Pros:

See above ratings.

Cons:

The shower rosette was not connected properly and water sprayed everywhere when trying to have a shower- only issue for me for you to fix.

2026-09-18 • via Nuitee
W
Warren • solo_traveller • au
10
Pros:

The location was amazing the staff friendly and helpful.

Cons:

For some reason housekeeping missed us one day. Resolved by calling reception to obtain clean towels.

2026-09-17 • via Nuitee
M
Margaret • extended_group • au
9
Was delightful.
Pros:

The location was perfect, the staff so pleasant, the room great, (you were able to offer 2 beds) and minded our group of 7 people's bags after we checked out. So happy, and we plan to come again.

Cons:

Cant think of anything.

2026-09-17 • via Nuitee
A
Amy • couple • au
7
The location was good. We were in the city for a work function and it was easy to walk to where we needed. The room was
Pros:

The bed was very comfy.

Cons:

The bathroom was very small

2026-09-17 • via Nuitee
C
Coventry • family_with_children • au
8
We had a great stay. Staff were professional and responsive. Loved the warm biscuits and chocolate!
Pros:

Location was perfect. Car park was a great feature.

Cons:

A little dusty.

2026-09-17 • via Nuitee
C
Christine • solo_traveller • au
10
Pros:

Close to transport and entertainment, helpful staff, affordable rates

Cons:

Nothing comes to mind

2026-09-17 • via Nuitee
A
Anne • extended_group • au
8
Pros:

The room was comfortable and met my needs. The housekeeper was fantastic.

2026-09-17 • via Nuitee
J
Jennifer • extended_group • au
7
Pros:

Location. Staff friendly and efficient. Generally clean and well kept.

Cons:

Needed another blanket. No skates in room. Windows need soundproofing. I was on the 12th floor and still noisy. Would be good to have herbal tea option. Didn’t get offered wifi and not sure if there was any. Really nowhere to sit and wait in foyer.

2026-09-16 • via Nuitee
E
edward • solo_traveller • au
9
2026-09-15 • via Nuitee
T
Tamara • solo_traveller • au
5
I wouldn’t stay again
Pros:

Close to everything we needed

Cons:

Ridiculously small bathroom , barely hot hot water , very old looking .

2026-09-15 • via Nuitee
M
Martin • couple • au
5
Next time hotel park Regis.
Pros:

I like tv netfilx very good

2026-09-15 • via Nuitee
P
Paul • couple • au
8
2026-09-13 • via Nuitee
V
Valérie • solo_traveller • fr
9
Idéalement situé dans le centre ville de Sydney
2026-09-13 • via Nuitee