Grosvenor Hotel Adelaide by Accor

Hotels
•
Accor
7.2 (6146 reviews)
125 North Terrace , Adelaide , AU
+61 8 8407 8888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.28
Multiple guests reported issues with cleanliness, including unpleasant smells and wet floors.
Service
8.25
Most guests found the staff to be friendly and accommodating.
Location
8.79
Guests appreciated the convenient location near major attractions.
Room Quality
6.74
Rooms varied in quality; issues with fixtures and poor lighting were noted.
Amenities
6.27
Limited offerings and issues with functionality reported.
Value for Money
7.23
Expectations not fully met for the price paid; some felt it could be better.
Food and Beverage
6.28
Limited food options and some issues noted with breakfast service.
Overall Experience
7.75
Overall mixed experience; many appreciated the location but highlighted significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:27

Property Description

Prime Location
Situated directly across from Adelaide Convention Centre and The Parliament of South Australia, Grosvenor Hotel Adelaide offers a historic stay with air-conditioned rooms and satellite TV.

Convenient Accessibility
Just a short 10-minute stroll to Adelaide's city centre and Adelaide Oval, and a mere 2 minutes away from Adelaide Casino, our hotel provides easy access to key attractions. Explore further with Adelaide Zoo only a 20-minute walk from the property.

Modern Comforts
Experience modern furnishings in all our rooms, complete with a work desk and tea/coffee facilities. Stay connected with complimentary in-room WiFi and enjoy seamless connectivity throughout the property.

Book your stay at Grosvenor Hotel Adelaide for a blend of historic charm and contemporary convenience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Location

Guest Reviews

7.2
Based on 6146 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.74
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 6.28
Overall Experience: 7.75
K
Katelyn • couple • au
10
Pros:

Amazing customer service

Cons:

Nothing

2026-09-19 • via Nuitee
V
van Oevelen • solo_traveller • au
7
2026-09-14 • via Nuitee
S
Suzanne • solo_traveller • au
9
Cons:

Breakfast was a little ordinary and not much fresh fruit

2026-09-13 • via Nuitee
G
glenn • solo_traveller • au
8
2026-09-09 • via Nuitee
G
Garry • solo_traveller • au
8
Cons:

Having to climb so many steps because the lift was broken

2026-09-08 • via Nuitee
M
Maddy • couple • au
3
2026-09-06 • via Nuitee
J
Jordan • solo_traveller • au
7
2026-09-06 • via Nuitee
Y
Yioula • solo_traveller • au
6
2026-09-06 • via Nuitee
S
Sasha • couple • au
8
Large room
Pros:

The twin room we had was a really large size and the shower was also really large which was great

2026-09-06 • via Nuitee
B
BEALL • solo_traveller • au
8
Pros:

The grand chancellor was really good as Grosvenor transferred us because they couldn't get lift working for 2 weeks seems bit poor in today's circumstances

2026-09-05 • via Nuitee
I
Ivars • couple • au
7
Comfortable and convenient.
Pros:

Location and staff

Cons:

No lift

2026-09-04 • via Nuitee
W
William • couple • au
5
2026-09-03 • via Nuitee
C
Cooper • couple • au
6
2026-09-02 • via Nuitee
N
Neil • solo_traveller • au
8
2026-09-01 • via Nuitee
J
Jill • couple • au
8
A good overnight stay.
Pros:

Clean and comfortable.

2026-09-01 • via Nuitee
Q
Quinn • solo_traveller • au
4
For 100 bucks a night it’s worth for a short trip but I would not return
Pros:

The location was incredibly good for the price

Cons:

The place was extremely dated. It hasn’t seen a renovation, improvement or a fresh coat of paint since it opened. It lacked basic things which are common place now days. There was no Air conditioning for the room, the fan I had no idea if it even worked or did anything besides make a loud noise. The windows had a cheap frosted plastic over it and didn’t open. The lift was broken and reading one review it was apparently broken for 6 months. I found a cockroach in my room one morning and part of the roof was falling off.

2026-09-01 • via Nuitee
J
John • couple • au
1
Very dissapointed.Wasnt cheap and certainly wouldn’t recommend to anybody!
Pros:

Nothing

Cons:

Lift not working,breakfast was misleading!Room very small and not clean

2026-08-31 • via Nuitee
R
Regilio • extended_group • nl
7
Good but room for improvements
Pros:

Good location, big rooms

Cons:

Small bathroom, elevator wasn’t working but communicated well before arrival. No AC in the room or window you can open. Beds weren’t really comfortable

2026-08-31 • via Nuitee
R
Regilio • couple • nl
7
Pros:

Good location, big rooms. Friendly staff

Cons:

No AC in room, small bathroom, no windows that can be opened. Bed wasn’t comfortable. Elevator wasn’t working but communicated before arrival

2026-08-31 • via Nuitee
B
Brett • solo_traveller • au
7
Pros:

Location.
Good room

Cons:

Lift broken

2026-08-31 • via Nuitee