Grosvenor Hotel Adelaide by Accor

Hotels
Accor
7.2 (6007 reviews)
125 North Terrace , Adelaide , au

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.28
Multiple guests reported issues with cleanliness, including unpleasant smells and wet floors.
Service
8.25
Most guests found the staff to be friendly and accommodating.
Location
8.79
Guests appreciated the convenient location near major attractions.
Room Quality
6.74
Rooms varied in quality; issues with fixtures and poor lighting were noted.
Amenities
6.27
Limited offerings and issues with functionality reported.
Value for Money
7.23
Expectations not fully met for the price paid; some felt it could be better.
Food and Beverage
6.28
Limited food options and some issues noted with breakfast service.
Overall Experience
7.75
Overall mixed experience; many appreciated the location but highlighted significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:27

Property Description

Prime Location
Situated directly across from Adelaide Convention Centre and The Parliament of South Australia, Grosvenor Hotel Adelaide offers a historic stay with air-conditioned rooms and satellite TV.

Convenient Accessibility
Just a short 10-minute stroll to Adelaide's city centre and Adelaide Oval, and a mere 2 minutes away from Adelaide Casino, our hotel provides easy access to key attractions. Explore further with Adelaide Zoo only a 20-minute walk from the property.

Modern Comforts
Experience modern furnishings in all our rooms, complete with a work desk and tea/coffee facilities. Stay connected with complimentary in-room WiFi and enjoy seamless connectivity throughout the property.

Book your stay at Grosvenor Hotel Adelaide for a blend of historic charm and contemporary convenience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

7.2
Based on 6007 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.74
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 6.28
Overall Experience: 7.75
S
Simone solo_traveller au
6
Nice but tired.
Pros:

The staff are friendly and helpful, and willing to do what it takes to make you comfortable. The bed is comfortable and well made and sheets are clean.

Cons:

The hotel is old and tired, facilities are basic and not well kept. The television only has free to air options, and our room had no digital channels either.

2026-06-14 via Nuitee
P
Petr solo_traveller cz
6
Pros:

The location is great and comfortable beds.

Cons:

The walkways are very narrow, the toilet can only be used sideways, no proper window.

2026-06-13 via Nuitee
H
Harrison solo_traveller au
4
Pros:

Location was perfect

Cons:

The room was so hot of a night - it was stifling and could not sleep. The property is run down and needs maintenance and updating. The air con was so loud it was hard to sleep through.

2026-06-13 via Nuitee
L
Libby solo_traveller au
8
Enjoyed my stay and would return again.
Pros:

Location was perfect for an event at the convention centre. Bed was very comfortable and room was generous

Cons:

One of the two elevators was broken. Only issue with this was during busy periods with minor delays waiting for space to use it. Also my room was too warm with no temperature controller to adjust it

2026-06-13 via Nuitee
K
KristyLee solo_traveller au
6
Pros:

The property is lovely clean and quiet

Cons:

The first night I was woken up by the digital alarm clock 3 times. The second night the air conditioning leaked on my bed through the night, both of which I let FOH know, I was moved to another room after the AC. There were alarms going off one day for over 45 mins and loud speaker announced they were investigating, the following day I went down stairs the elevator doors open to a pile of fire fighters lights and sirens all suited up with hoses etc, no warning to occupants during or after. Breakfast for $18 is coffee pastry cereal or fruit. No hot breakfast.

2026-06-13 via Nuitee
D
Doornbos solo_traveller au
4
2026-06-13 via Nuitee
E
Evangelista solo_traveller au
6
Pros:

All except parking

Cons:

Parking

2026-06-12 via Nuitee
R
Rebecca solo_traveller au
7
Pros:

Loved the quiet and peaceful stay. No outside noise or loud next door guests.

Cons:

I dislike not having an outside window but I understand the original layout of the hotel.
This allows for a quiet space.
I actually love the older '70s' feel. The bedside table, the digital clock, the laminated chipboard bedside table and the bathroom cupboard.
The double sheeted quilt was also a blast from the past but oh, so comfortable. The unadjustable air-conditioner was a bit loud and warm but manageable.
A towel to shut the corridor light out of the room was effective.

2026-06-12 via Nuitee
J
Jaiden Blake solo_traveller au
2
2026-06-11 via Nuitee
C
Cathy solo_traveller au
6
Not happy
Cons:

Could not use undercover parking.
Three people in room and only two towells. No spare blankets. Beds were hard.

2026-06-10 via Nuitee
R
Ros couple au
9
loved it
Pros:

Loved the upgrade to a window balcony room

Cons:

1 lift wasn't operational

2026-06-09 via Nuitee
A
Ash solo_traveller au
9
Pros:

The shower’s water pressure was wonderful, towels were all super soft and comfortable, as was the bed. I also really liked the scent of the hand soap.

Cons:

The tv was a bit outdated and had a delayed reaction time, also would’ve been nice if there was easier access to the power board next to the bed for me to be able to charge my phone and watch (this was remedied by unplugging the alarm clock; sorry!)

2026-06-09 via Nuitee
S
Shem solo_traveller au
9
Overall a great stay
Pros:

Very clean nice rooms. Staff very nice and helpful

Cons:

Parking down the road wasn’t great having to carry luggage back to motel

2026-06-09 via Nuitee
R
Raelene couple au
8
Pros:

Location and price

Cons:

Views non but that can’t be helped

2026-06-09 via Nuitee
J
Jane family_with_children au
7
I was happy and felt welcome, but maybe next time I would pay a little more elsewhere.
Pros:

Bed⭐️⭐️⭐️
Shower⭐️⭐️⭐️
Staff⭐️⭐️⭐️
Comfortable temperature
TV half a ⭐️

Cons:

The TV was extremely frustrating for 2 older ladies who stayed in the hotel each evening during winter!
While the lift being out was noticed, it happens and its just life.

2026-06-08 via Nuitee
M
mikali solo_traveller au
9
2026-06-08 via Nuitee
K
Kenniesha solo_traveller au
7
Pros:

Location
Clean
Good for money value

Cons:

vending machines werent always working. no cuttlery in room.

2026-06-08 via Nuitee
K
Kelly solo_traveller au
7
Pros:

Location, affordable, spacious, on site parking

Cons:

The heating/cooling system was a bit noisy. Carpark very tight

2026-06-08 via Nuitee
M
mikali solo_traveller au
9
Pros:

Amazing location 👌

Cons:

Older style accommodation and no windows for air.

2026-06-08 via Nuitee
D
Davis couple au
10
2026-06-07 via Nuitee