Grosvenor Hotel Adelaide by Accor

Hotels
Accor
7.2 (5975 reviews)
125 North Terrace , Adelaide , au

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.28
Multiple guests reported issues with cleanliness, including unpleasant smells and wet floors.
Service
8.25
Most guests found the staff to be friendly and accommodating.
Location
8.79
Guests appreciated the convenient location near major attractions.
Room Quality
6.74
Rooms varied in quality; issues with fixtures and poor lighting were noted.
Amenities
6.27
Limited offerings and issues with functionality reported.
Value for Money
7.23
Expectations not fully met for the price paid; some felt it could be better.
Food and Beverage
6.28
Limited food options and some issues noted with breakfast service.
Overall Experience
7.75
Overall mixed experience; many appreciated the location but highlighted significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:27

Property Description

Prime Location
Situated directly across from Adelaide Convention Centre and The Parliament of South Australia, Grosvenor Hotel Adelaide offers a historic stay with air-conditioned rooms and satellite TV.

Convenient Accessibility
Just a short 10-minute stroll to Adelaide's city centre and Adelaide Oval, and a mere 2 minutes away from Adelaide Casino, our hotel provides easy access to key attractions. Explore further with Adelaide Zoo only a 20-minute walk from the property.

Modern Comforts
Experience modern furnishings in all our rooms, complete with a work desk and tea/coffee facilities. Stay connected with complimentary in-room WiFi and enjoy seamless connectivity throughout the property.

Book your stay at Grosvenor Hotel Adelaide for a blend of historic charm and contemporary convenience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

Location

Guest Reviews

7.2
Based on 5975 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.74
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 6.28
Overall Experience: 7.75
S
susan solo_traveller au
9
Pros:

Location staff facilities

Cons:

All ok

2026-05-30 via Nuitee
N
Noramay solo_traveller au
9
Pros:

Staff very accommodating to my needs. Comfortable room. Great location.

Cons:

Room not soundproof. Woken a number of times by other residents voices, and street noises by street cleaner and rubbish collection.

2026-05-30 via Nuitee
J
Justin couple au
10
Pros:

The stay was brilliant. Location meant everything was at your doorstep.

2026-05-30 via Nuitee
M
Makailla couple au
10
2026-05-29 via Nuitee
P
Paris solo_traveller au
6
Pros:

Location was good and price was fair

Cons:

Was in room 316 right near the laundry and it was very loud. Gave me a headache

2026-05-28 via Nuitee
T
Terry solo_traveller au
8
Ideal location, friendly staff and reasonable price.
Pros:

Staff at front desk were very friendly and helpful with all questions I had. They were also very helpful with showing me how to get to public transport.Location is ideal for catching tram straight to entertainment centre,if you're seeing a concert and it's free.

Cons:

Power plug near bed for phone charging would be handy,but just a small issue.

2026-05-27 via Nuitee
G
Glenys couple au
10
2026-05-27 via Nuitee
C
Christine couple au
9
2026-05-26 via Nuitee
B
BP295514 solo_traveller au
7
2026-05-25 via Nuitee
R
Robert extended_group au
10
Pros:

Great location, plenty of food around and plenty of public transport

Cons:

Water pressure and temperature were poor. Temperature control in the room was poor too, we would have liked to let more cool air in but that was impossible with the small window gap.

2026-05-25 via Nuitee
C
Caroline solo_traveller au
7
Pros:

Location fantastic. Comfortable clean room.

Cons:

Only one lift working. Noisy motor noise outside room.

2026-05-24 via Nuitee
J
John couple au
10
Pros:

Very quiet and comfortable with lots of close by places for us to visit.

2026-05-24 via Nuitee
D
Deepak family_with_children au
10
2026-05-24 via Nuitee
J
Jill solo_traveller au
6
Pros:

Good location - close to railway station, access for football and casino.

Cons:

Not sure if all rooms are the same but quite small. Shower door had a mind of its own and kept opening. Needs a shelf or something both sides of bed.

2026-05-24 via Nuitee
N
Nick couple au
9
2026-05-24 via Nuitee
D
Dow solo_traveller au
6
Pros:

Price, location, cleanliness perfect if your not spending much time in your room, it has a decent bed, fridge, and a good shower.

Cons:

Nothing really, it's not a fancy room but was certainly comfortable. Great work work stay overs, night out in town on a budget, or holidays

2026-05-23 via Nuitee
H
Houston solo_traveller au
9
2026-05-22 via Nuitee
J
Johnston solo_traveller au
9
Perfect location
Pros:

Large room. Great location. Secure car parking

2026-05-22 via Nuitee
P
PORIA solo_traveller au
10
Would stay again
Pros:

Location

Cons:

Nothing

2026-05-21 via Nuitee
G
Glenys solo_traveller au
9
2026-05-21 via Nuitee