Grosvenor Hotel Adelaide by Accor

Hotels
•
Accor
7.2 (6133 reviews)
125 North Terrace , Adelaide , au
+61 8 8407 8888

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.28
Multiple guests reported issues with cleanliness, including unpleasant smells and wet floors.
Service
8.25
Most guests found the staff to be friendly and accommodating.
Location
8.79
Guests appreciated the convenient location near major attractions.
Room Quality
6.74
Rooms varied in quality; issues with fixtures and poor lighting were noted.
Amenities
6.27
Limited offerings and issues with functionality reported.
Value for Money
7.23
Expectations not fully met for the price paid; some felt it could be better.
Food and Beverage
6.28
Limited food options and some issues noted with breakfast service.
Overall Experience
7.75
Overall mixed experience; many appreciated the location but highlighted significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:27

Property Description

Prime Location
Situated directly across from Adelaide Convention Centre and The Parliament of South Australia, Grosvenor Hotel Adelaide offers a historic stay with air-conditioned rooms and satellite TV.

Convenient Accessibility
Just a short 10-minute stroll to Adelaide's city centre and Adelaide Oval, and a mere 2 minutes away from Adelaide Casino, our hotel provides easy access to key attractions. Explore further with Adelaide Zoo only a 20-minute walk from the property.

Modern Comforts
Experience modern furnishings in all our rooms, complete with a work desk and tea/coffee facilities. Stay connected with complimentary in-room WiFi and enjoy seamless connectivity throughout the property.

Book your stay at Grosvenor Hotel Adelaide for a blend of historic charm and contemporary convenience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ADL

Location

Guest Reviews

7.2
Based on 6133 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.74
Amenities: 6.27
Value for Money: 7.23
Food and Beverage: 6.28
Overall Experience: 7.75
T
TONI • couple • au
4
hope they have lifts fixed soon as we pre booked some months ago again if not will cancel and stay somewhere else
Pros:

location

Cons:

we realise lifts weren’t working but still didn’t expect that amount of stairs , couldn’t sit straight on toilet as very cramped space power points for hairdryers etc on opposite wall from mirror , shower over bath not ideal

2026-08-28 • via Nuitee
M
mark • couple • au
2
Stressful and not relaxing
Pros:

Close to festival centre and casino

Cons:

The elevator wasn’t working so had to tackle the stairs which seemed never ending
The step to the bathroom made it tricky at night time
When visiting the toilet in the dark

2026-08-28 • via Nuitee
W
Wayne • solo_traveller • au
5
I didn’t get to stay at the Grovenor as planned as I was relocated further out of town due to a lift failure. The reloca
Pros:

I did not get to stay at the property.

2026-08-28 • via Nuitee
T
Tracy • solo_traveller • au
9
2026-08-27 • via Nuitee
A
Andrew • solo_traveller • au
7
Great location and excellent value.
Pros:

Location near the convention centre was ideal. Staff pleasant and helpful

Cons:

Obviously facing a challenge at present with their lifts being out of action.
Be nice if they weren't using home brand items for breakfast and perhaps had some stewed fruit. Even canned fruit, Also UHT milk does not cut it in Australia.

2026-08-26 • via Nuitee
A
Annie • solo_traveller • au
5
2026-08-26 • via Nuitee
C
Christopher • couple • au
5
2026-08-21 • via Nuitee
M
Monaghan • solo_traveller • au
4
Never again
Cons:

No lift working and room situated next to the laundry room with noise all night

2026-08-20 • via Nuitee
M
Michelle • couple • au
8
2026-08-19 • via Nuitee
C
Christopher • extended_group • au
2
2026-08-18 • via Nuitee
H
Hayleigh • couple • gb
8
2026-08-18 • via Nuitee
C
Connor • solo_traveller • au
10
2026-08-17 • via Nuitee
J
Jo • solo_traveller • au
10
Pros:

Convenient, clean, great location.
Perfect for overnight footy stay close to everything we needed.

2026-08-16 • via Nuitee
C
Carolyn • solo_traveller • au
7
Pros:

Position
Size of room

Cons:

The lifts were not working but we were told about this and staff were accomodating

2026-08-15 • via Nuitee
C
Christine • couple • au
5
Pros:

Close to shopping mall

Cons:

Lift still not working so having to walk up 70 stairs to your room is not the best especially is your travelling with suitcase over 15 kg in weight.

2026-08-14 • via Nuitee
C
Cristina • solo_traveller • au
7
Pros:

Even though the lift was broken, the staff made some hilarious signs to lead us up the staircases to our rooms.

Cons:

Well - the lift was broken - it was somewhat inconvenient.

2026-08-14 • via Nuitee
D
DinkVee • family_with_children • au
8
Unfortunately the lift wasn’t working but the staff were amazing and I am happy to book the Grosveno
Pros:

The staff were helpful, friendly and assisted me with everything. The lift was broken and I was transferred to another hotel, the staff were great and made other arrangements for me.

2026-08-14 • via Nuitee
A
Anita • family_with_children • au
8
Good
Pros:

Location it’s very close to city and convinent.

Cons:

Environment

2026-08-12 • via Nuitee
N
Neville • couple • au
8
Memorable
Pros:

Proximity to Adelaide Oval, Mall, Trams and Buses.

2026-08-10 • via Nuitee
I
Ian • solo_traveller • au
8
Very happy
Pros:

Staff were fantastic as always

Cons:

The shower was disappointing

2026-08-10 • via Nuitee