Courtyard by Marriott Chicago Waukegan / Gurnee

Hotels
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Courtyard by Marriott
9 (427 reviews)
3800 Northpoint Boulevard , Waukegan , US
+1 847-689-8000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean and comfortable rooms
Cons:
Lack of cleanliness
Noise issues
Frustrating breakfast policy

Categories

Cleanliness
6.5
Multiple mentions of filthy rooms and poor housekeeping, leading to significant disappointment.
Service
10
Overall positive experiences with the staff and commendable service, especially noted during Navy graduation.
Location
10
Good location for family events, with easy access to nearby attractions.
Room Quality
9
Some complaints about noise and cleanliness, but overall rooms are seen as comfortable.
Amenities
9.5
Basic amenities mentioned, generally satisfactory.
Value for Money
10
High perceived value considering the location and services provided.
Food and Beverage
7.5
Confusion with breakfast inclusivity for additional guests, creating frustration.
Overall Experience
9.5
Diverse experiences noted; extreme dissatisfaction with one aspect but positive feedback overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:57

Property Description

Convenient Location near Six Flags Great America
Located just a 10 minutes' drive from the thrilling Six Flags Great America theme park, the Courtyard by Marriott in Gurnee, Illinois offers the perfect accommodation for adventure seekers.

Modern Amenities for Comfort
Enjoy a comfortable stay in smoke-free rooms equipped with free Wi-Fi, coffee maker, cable TV, and hair dryers. Guests can also unwind in the indoor pool, hot tub, or fitness center.

Delicious Dining Options
Indulge in healthy breakfast and dinner choices at The Bistro, complemented by an evening bar and specialty beverages featuring Starbucks coffee.

Book your stay at the Waukegan / Gurnee Courtyard by Marriott Chicago for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

9
Based on 427 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.5
Value for Money: 10
Food and Beverage: 7.5
Overall Experience: 9.5
V
victoria • couple • us
10
2026-09-19 • via Nuitee
C
Cornyn • solo_traveller • us
10
2026-09-09 • via Nuitee
N
Nohelia • couple • us
10
2026-09-08 • via Nuitee
W
Warren • solo_traveller • us
5
Cons:

They gave me a handicap room. Bed was too low for me I have a bade back and knee issues. I asked if I can transfer she so no, so I did not sleep good and had issues getting in and out the bed.

2026-09-07 • via Nuitee
L
LaWanda • extended_group • us
6
My stay was okay but they need better service for the price.
Pros:

The bed was comfortable and the room was clean upon arrival. They have a coffee shop inside. The location was nice and close to the navy base.

Cons:

One of the staff stated that house keeping only clean rooms every other day. The room is too pricey to not have housekeeping services daily. I also killed 3 bugs in the bathroom and room. Couldn’t identify the type of bug. The room had a gap at the bottom of the door where anything could crawl in. I had to go to the lobby to ask for clean towels and the staff that assisted me was rude so I matched her energy. In addition Peking was $10 a day which is crazy because there is plenty of parking and most spots were empty.

2026-09-06 • via Nuitee
A
Asibu • couple • us
10
I would definitely come back here. I really enjoyed my stay. It’s worth it!
Pros:

Everything was great. The staff were amazing and very accommodating

Cons:

Nothing. Everything was great

2026-08-31 • via Nuitee
P
Putman • extended_group • us
10
2026-08-24 • via Nuitee
C
Cristina • solo_traveller • us
10
Pros:

The staff was amazing and let me change my dates due to weather related outage at the hotel

Cons:

The jacuzzi wasn't working due to the storm but they came down an fixed it

2026-08-02 • via Nuitee
M
maturano • solo_traveller • us
10
2026-07-23 • via Nuitee
B
Burgos • solo_traveller • us
10
My stay overall was great.
Pros:

Everything

Cons:

The bar,food counter was closed due to a low amount of people staying in the hotel that night which doesn’t make sense, paying customers should still have access to all amenities

2026-07-20 • via Nuitee
Y
Yolanda • family_with_children • us
10
2026-07-11 • via Nuitee
O
Ortiz • couple • us
10
Pros:

Location, how clean it is, friendly staff

2026-07-09 • via Nuitee
J
JoRial • couple • us
10
2026-07-06 • via Nuitee
S
Sandra • couple • us
10
2026-07-06 • via Nuitee
D
Donna • family_with_children • us
10
2026-07-06 • via Nuitee
Y
yingze • couple • us
4
Creepy room layout and feels like I’m in a horror movie
Pros:

Nothing

Cons:

Everything

2026-06-19 • via Nuitee
J
James • couple • us
9
2026-06-11 • via Nuitee
T
Tina • extended_group • us
8
We had a nice girls trip weekend shopping and staying at the hotel
Pros:

I had a balcony room looking out into the courtyard. The courtyard was a wonderful outdoor space to enjoy in the evening.

Cons:

I wish there was breakfast. But there is a bistro you can buy your own.

2026-06-11 • via Nuitee
R
Robbie • solo_traveller • ie
9
Pros:

Great stay at a very comfortable hotel, the highlight of the stay was the staff who were all friendly and courteous.

Cons:

A bar service would be great.

2026-06-08 • via Nuitee
D
Duong • solo_traveller • us
9
An Honest Review
Pros:

Very Clean and neat layout. Close by the Casino, 10 min. walking distance even. Lot's of typical food chains nearby with a Walmart across the street.

Cons:

Ended up paying almost $300 for the night. Will say it was a last minute booking with a $100 pet fee plus $20 per night. Really nice hotel but definitely on the pricey side. It isn't the Taj Mahal.

2026-06-08 • via Nuitee