DoubleTree by Hilton Ottawa Downtown

Hotels
•
Doubletree by Hilton
8.2 (1721 reviews)
33 Nicholas Street , Ottawa , CA
+1 800-222-8733

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice breakfast
Cons:
High parking cost
Cleanliness issues
Noise from other guests

Categories

Cleanliness
7.78
Issues mentioned with cleanliness such as dust balls and dirty areas in common spaces.
Service
9.25
Staff received positive remarks for kindness and helpfulness.
Location
9.29
Multiple reviews praised the perfect location for access to downtown and attractions.
Room Quality
7.74
Mixed reviews on room size and comfort, some mentioned issues with noise.
Amenities
7.77
Some amenities were noted as lacking or needing improvements, like the gym.
Value for Money
7.23
Complaints about high parking costs indicate concerns about value.
Food and Beverage
8.28
Breakfast received positive feedback, but restaurant options were seen as limited.
Overall Experience
8.25
Generally positive experiences with notable highlights like location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:22

Property Description

Modern Comfort in Downtown Ottawa

Convenient Location: Situated in downtown Ottawa, Novotel Ottawa is a mere 5-minute walk from the trendy Byward Market district, offering guests easy access to local attractions.

Dining Experience: Indulge in a culinary journey at the on-site Albion Rooms restaurant, known for its locally sourced ingredients and innovative menu. Sip on craft beers, wines, and cocktails at the well-stocked bar.

Relaxation and Fitness: Unwind in the indoor pool and hot tub or stay active at the 24-hour fitness centre. The hotel also provides complimentary work stations in the lobby for guests' convenience.

Book your stay at Novotel Ottawa now to experience modern amenities and exceptional service in the heart of the city.

Important information:

Breakfast-inclusive rates include breakfast for adults and up to 2 children aged 0–5 years.

Parking is owned by a third party company. The entrance is on Daly Avenue. Availability is first come, first served. Limited oversize vehicle (max 6'6") parking available.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Guest Reviews

8.2
Based on 1721 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.25
B
Bulent • couple • us
5
2026-09-18 • via Nuitee
S
Samantha • solo_traveller • ca
10
2026-09-18 • via Nuitee
R
Ruzanna • solo_traveller • am
7
2026-09-17 • via Nuitee
R
Ruzanna • solo_traveller • am
9
2026-09-17 • via Nuitee
W
William Graham • couple • gb
8
Pros:

Good location and parking

2026-09-14 • via Nuitee
M
MICHELINA • family_with_children • ca
9
Accommodating comfortable and staff was excellent
Pros:

Location is perfect to see the city. The staff was very accommodating We had an issue - forgot meds at home and staff assisted us in finding a pharmacy

Cons:

Lighting could not figure out how to put on the large light in the room
Otherwise everything was perfect

2026-09-14 • via Nuitee
F
Frances • couple • ca
8
Overall we enjoyed our stay.
Pros:

Location was good for our purpose. Staff very nice. Room was clean.

Cons:

Room was small. Would have like to have two coffee each in the morning. TV was not good. We had very limited things to watch and the guide didn't match what the program on the TV.

2026-09-14 • via Nuitee
J
Jieni • couple • ca
6
2026-09-14 • via Nuitee
P
Pascal • solo_traveller • ca
10
2026-09-13 • via Nuitee
F
Fotine • solo_traveller • mz
8
2026-09-12 • via Nuitee
E
Elizabeth • couple • ca
8
2026-09-12 • via Nuitee
R
Rebecca • solo_traveller • gb
9
Lovely little hotel, really well located
Pros:

The stay here was lovely, it's a shame it was only for one night. The bed was big and comfortable, quiet and effective Aircon, everything was clean.

Cons:

Nothing

2026-09-12 • via Nuitee
M
MRea • solo_traveller • mx
10
2026-09-11 • via Nuitee
P
Pallak • extended_group • ca
10
2026-09-10 • via Nuitee
M
Marie-Claude • solo_traveller • ca
9
J'ai beaucoup apprécié mon séjour dans votre hôtel et je vais certainement y retourner, merci !!
2026-09-10 • via Nuitee
K
Kanthum • family_with_children • ca
9
Nice stay, great front staff and well located.
Pros:

Room was clean and good toiletries provided.

Cons:

Pillows needed replacing, they were too soft and uncomfortable.

2026-09-10 • via Nuitee
C
Catherine • solo_traveller • ca
8
2026-09-10 • via Nuitee
C
Carlos • extended_group • es
9
Buena opción si viajas a Ottawa
Pros:

Ubicación, personal de recepción, la cookie de bienvenida riquísima! Las canas grandes.

Cons:

Nada en particular

2026-09-10 • via Nuitee
M
Mohamed • extended_group • ae
7
It was ok.
Pros:

Location

Cons:

Breakfast needs a bit of variety, same menu throughout my stay for 2 weeks. Housekeeping needs to do a better job.

2026-09-10 • via Nuitee
F
francois • solo_traveller • fr
8
Pros:

L'emplacement

Cons:

Rizn

2026-09-09 • via Nuitee