The Victoria Hotel

Hotels
•
Independent Collection
8.2 (15304 reviews)
215 Little Collins Street , Melbourne , au
+61396690000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Pleasant staff
Cons:
Cleanliness issues
Room size and comfort problems

Categories

Cleanliness
6.84
Some guests reported that rooms were unclean and had maintenance issues.
Service
8.81
Generally pleasant staff, though some inconsistency in service quality.
Location
9.35
Location is fantastic and convenient for various amenities.
Room Quality
7.3
Rooms reported as dated with some discomforts, like noise and size.
Amenities
8.83
Basic amenities present, such as Netflix; useful but not exceptional.
Value for Money
7.79
Some guests felt the price did not match quality, particularly for room conditions.
Food and Beverage
8.34
Buffet breakfast was decent, but some issues accessing other food services.
Overall Experience
8.31
Mixed feelings; some great aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:42

Property Description

Prime Location in Melbourne CBD
The Victoria Hotel, nestled next to Melbourne Town Hall, offers modern accommodation within walking distance of major attractions like Flinders Street Station and Federation Square.

Dining at Mister Munro Restaurant
Indulge in delicious a la carte breakfast and lunch options at the on-site Mister Munro Restaurant, providing a convenient and tasty dining experience for guests.

Convenient Access to Melbourne's Best
Located in the Free Tram Zone, guests can easily explore Southbank, galleries, museums, and the lively dining and entertainment scene. Additionally, shopping enthusiasts are just minutes away from Bourke Street Mall and Chinatown Melbourne.

Experience the best of Melbourne at The Victoria Hotel - book your stay now for an unforgettable city getaway!

Important information:

Please note that there is a 1.50% charge when you pay with a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 15304 reviews
Cleanliness: 6.84
Service: 8.81
Location: 9.35
Room Quality: 7.3
Amenities: 8.83
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
R
Robert • couple • au
8
2026-07-04 • via Nuitee
J
Janet • solo_traveller • au
9
Pros:

Friendly, professional staff

2026-07-04 • via Nuitee
P
Prince • solo_traveller • au
6
Staff was friendly but need to focus on the maintenance side.
Pros:

pool with sauna

Cons:

Fire sprinkler leaked in the middle of night and they had refunded my money two weeks later then expected

2026-07-04 • via Nuitee
A
Annie • solo_traveller • au
9
Pros:

Comfortable quiet room

Cons:

Long walk from lifts

2026-07-04 • via Nuitee
B
Blake Fox • couple • au
9
Pros:

Great location

2026-07-04 • via Nuitee
N
Nicole • couple • au
7
Pros:

Good location, clean.

Cons:

Don’t pay for the buffet breakfast in advance. I didn’t enjoy it but was refused a refund for the extra days I’d paid in advance. You can get much nicer breakfast for that price elsewhere.

2026-07-04 • via Nuitee
L
Liz • solo_traveller • au
7
Pros:

Great location

Cons:

Noisy overnight from bars emptying their bottles and cans numerous times

2026-07-04 • via Nuitee
L
Lindsay • couple • au
8
2026-07-04 • via Nuitee
R
Roslyn • solo_traveller • ca
8
Very convenient to the things I wanted to do while in the city
2026-07-04 • via Nuitee
J
Jamm Taifor • solo_traveller • au
8
2026-07-04 • via Nuitee
J
Janet • solo_traveller • au
9
Pros:

Friendly professional staff

2026-07-04 • via Nuitee
T
Tamika • couple • au
10
Cons:

A little dirty and shower wasn’t the best

2026-07-04 • via Nuitee
H
Haroon • couple • au
9
Pros:

Everything was good

2026-07-03 • via Nuitee
J
JJenni • solo_traveller • au
9
Easy walking distance to everything
Pros:

Close to shops, railway station & eating places.

2026-07-03 • via Nuitee
F
Fiona • solo_traveller • au
9
Pros:

Just about everything

Cons:

Room was a bit small

2026-07-03 • via Nuitee
T
taylah • couple • au
10
2026-07-03 • via Nuitee
S
Senarath • solo_traveller • au
8
Pros:

How friendly the staff where, the prices where reasonable for what your getting.

Cons:

When I got to my room the towels where all used

2026-07-03 • via Nuitee
F
Faye • couple • au
9
2026-07-03 • via Nuitee
T
Taylor • couple • au
10
2026-07-03 • via Nuitee
K
King • couple • au
8
2026-07-03 • via Nuitee