Hotel Grand Pacific

Hotels
9 (2590 reviews)
463 Belleville Street , Victoria , ca
+1 250-386-0450

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautifully decorated
Cons:
Cleanliness issues
Inconvenient check-in process
Limited storage space

Categories

Cleanliness
7.73
Some reviews mentioned unclean carpets and poor lighting, impacting the overall perception of cleanliness.
Service
10
Multiple reviews praised the friendly and helpful staff, indicating high service quality.
Location
9.7
Consistently mentioned as a strong point in several reviews, making it a desirable feature.
Room Quality
8.74
Some reviews highlighted comfortable and well-appointed rooms, though others mentioned issues with specific rooms.
Amenities
9.19
Amenities like the pool, hot tub, and breakfast vouchers are positively noted, though some guests had concerns.
Value for Money
8.22
Certain guests felt the pricing was not justified by the quality of the room and issues experienced.
Food and Beverage
9.18
Positive feedback on the breakfast options and food quality supports the rating.
Overall Experience
9.23
Despite some negatives, many guests had a lovely experience overall, especially with location and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:03

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and private balconies offered at this Victoria hotel. Relax with free WiFi and flat-screen cable TV in every room, along with cozy bathrobes and complimentary toiletries in the private bathrooms.

Convenient Location
Just a 3-minute walk from the ferry terminals, Hotel Grand Pacific is perfectly situated for easy travel. Explore Beacon Hill Park a short 5-minute walk away, or visit the iconic BC Parliament Buildings a mere 120 meters from the hotel.

Dining Excellence
Satisfy your taste buds at The FATHOM Restaurant & Terrace, The FATHOM Lounge, and The Courtyard Café. With a fitness centre on-site, this hotel has everything you need for a memorable stay.

Book now for an unforgettable experience at Hotel Grand Pacific!

Important information:

Please note, a maximum of 2 pets per room are allowed. Their combined weight must be 18 kg or under. A weekly fee of CAD $50 (plus taxes) per week will be charged to guests traveling with pets. Guide and service dogs are accepted with documented proof upon arrival. However, they are not permitted in food and beverage areas.

When booking more than 9 rooms, different policies and additional supplements may apply.

Underground parking is available at a cost to registered hotel guests. Maximum height of the parkade is 6.3 feet (6'4"). Over-height parking is located across the street from the hotel at a cost and is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 21 per day.

Location

Guest Reviews

9
Based on 2590 reviews
Cleanliness: 7.73
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.22
Food and Beverage: 9.18
Overall Experience: 9.23
T
T Knight • solo_traveller • gb
9
Pros:

Clean, location, and staff all excellent

2026-07-25 • via Nuitee
M
Matthias • couple • de
8
2026-07-24 • via Nuitee
S
Stephen • extended_group • us
10
All perfect. We love this place.
Pros:

First class facility near everything.

Cons:

Nothing!

2026-07-24 • via Nuitee
A
alexandra • couple • il
10
Pros:

מלון יפה ונעים מכובד חדר גדול נוח מעוצב ומחודש, מסעדה טעימה מאד,

2026-07-23 • via Nuitee
M
Martin • family_with_children • de
9
Schönes, luxuriöses Hotel in bester Lage
Pros:

Tolle Lage, altehrwürdig-nobel

Cons:

Etwas altbacken

2026-07-23 • via Nuitee
J
Jo • extended_group • gb
8
Friendly little city
Pros:

The location

Cons:

It feels quite dated - decor and bathrooms

2026-07-23 • via Nuitee
L
Limor • couple • il
9
Pros:

Everything!

Cons:

The king size bed was very small.

2026-07-23 • via Nuitee
H
herve • couple • fr
10
Pros:

Son emplacement
Très confortable
Bon rapport qualité prix qualité prix
La piscine qui est superbe

Cons:

Rien

2026-07-22 • via Nuitee
Y
Yu Huen • family_with_children • ca
8
2026-07-21 • via Nuitee
G
GrahamFoxwell • couple • nz
5
Generally a great hotel. Pity about the bedroom size
Pros:

The location is great

Cons:

Our Victoria bedroom was only snout 260 sq ft whereas the hotel website states 320 sq ft.
The room was therefore very squashed and only had one chair

2026-07-21 • via Nuitee
M
Michael • couple • ca
9
2026-07-21 • via Nuitee
S
Steffen • solo_traveller • de
10
2026-07-21 • via Nuitee
S
Schweneke • family_with_children • de
7
2026-07-21 • via Nuitee
R
Rosemary • couple • gb
9
Excellent location
Pros:

Excellent location near Victoria harbour

Cons:

The bathroom was very small but there was an extra sink outside the bathroom which was useful

2026-07-21 • via Nuitee
M
mickandyue • couple • us
9
Beautiful hotel, great location and all in a beautiful city.
Pros:

Great restaurant. Beautiful location.

Cons:

Can't say there was anything that was not satisfactory.

2026-07-20 • via Nuitee
J
Jonas • extended_group • ch
8
2026-07-20 • via Nuitee
M
Marianne • family_with_children • de
7
Die Lage macht den Unterschied
Pros:

Die Lage ist sehr gut.

Cons:

Die Standardzimmer sind extrem dunkel mit schlechter Aussicht und Lampen gibt es nicht ausreichend bzw. die vorhandenen Lampen funktionieren nicht.

2026-07-19 • via Nuitee
A
Anderson • couple • us
10
2026-07-18 • via Nuitee
R
REVITAL • solo_traveller • il
10
Totally recommended!
Pros:

The crew is very welcome. Room is amazing, view is amazing. Food is great and tasty.
Total - highly recommended 🤗

Cons:

Didn't like the jam's crew that much.

2026-07-18 • via Nuitee
G
G4521VOnm • Family
10
Kids first trip outside of USA
Pros:

Closest Hotel to Clipper terminal. Lovely hotel, beds better than the Empress. Loved the Breakfast at Fathom. Wonderful pool area for kids and adults. Staff were great. Our room was ready early. Clean Balcony.

2026-07-16 • via Tripadvisor