Hotel Grand Pacific

Hotels
9 (2653 reviews)
463 Belleville Street , Victoria , ca
+1 250-386-0450

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautifully decorated
Cons:
Cleanliness issues
Inconvenient check-in process
Limited storage space

Categories

Cleanliness
7.73
Some reviews mentioned unclean carpets and poor lighting, impacting the overall perception of cleanliness.
Service
10
Multiple reviews praised the friendly and helpful staff, indicating high service quality.
Location
9.7
Consistently mentioned as a strong point in several reviews, making it a desirable feature.
Room Quality
8.74
Some reviews highlighted comfortable and well-appointed rooms, though others mentioned issues with specific rooms.
Amenities
9.19
Amenities like the pool, hot tub, and breakfast vouchers are positively noted, though some guests had concerns.
Value for Money
8.22
Certain guests felt the pricing was not justified by the quality of the room and issues experienced.
Food and Beverage
9.18
Positive feedback on the breakfast options and food quality supports the rating.
Overall Experience
9.23
Despite some negatives, many guests had a lovely experience overall, especially with location and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:03

Property Description

Luxurious Amenities
Indulge in the indoor pool, hot tub, and private balconies offered at this Victoria hotel. Relax with free WiFi and flat-screen cable TV in every room, along with cozy bathrobes and complimentary toiletries in the private bathrooms.

Convenient Location
Just a 3-minute walk from the ferry terminals, Hotel Grand Pacific is perfectly situated for easy travel. Explore Beacon Hill Park a short 5-minute walk away, or visit the iconic BC Parliament Buildings a mere 120 meters from the hotel.

Dining Excellence
Satisfy your taste buds at The FATHOM Restaurant & Terrace, The FATHOM Lounge, and The Courtyard Café. With a fitness centre on-site, this hotel has everything you need for a memorable stay.

Book now for an unforgettable experience at Hotel Grand Pacific!

Important information:

Please note, a maximum of 2 pets per room are allowed. Their combined weight must be 18 kg or under. A weekly fee of CAD $50 (plus taxes) per week will be charged to guests traveling with pets. Guide and service dogs are accepted with documented proof upon arrival. However, they are not permitted in food and beverage areas.

When booking more than 9 rooms, different policies and additional supplements may apply.

Underground parking is available at a cost to registered hotel guests. Maximum height of the parkade is 6.3 feet (6'4"). Over-height parking is located across the street from the hotel at a cost and is subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

9
Based on 2653 reviews
Cleanliness: 7.73
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.22
Food and Beverage: 9.18
Overall Experience: 9.23
U
Udo • solo_traveller • de
2
2026-08-22 • via Nuitee
M
Maggie • couple • us
10
2026-08-21 • via Nuitee
M
Miller • solo_traveller • ca
9
Pros:

Clean , comfortable, staff great.

Cons:

Light in bathroom poor. Hard to deal with make-up!
Flush in toilet inadequate.

2026-08-21 • via Nuitee
C
Cristine • couple • us
10
2026-08-20 • via Nuitee
N
Natalie • extended_group • ca
7
Nice stay, but I’ve had better experiences elsewhere for the number of stars it is honestly.
Pros:

Great location, modern hotel, lots of amenities clean — Overall a nice hotel.

Cons:

They don’t even give you a bottle of water in the mini fridge, literally nothing.

Small touches make a huge difference.

2026-08-20 • via Nuitee
M
Michelle • extended_group • ca
9
Very nice hotel in great location
Pros:

Very nice hotel

2026-08-20 • via Nuitee
D
Daiva • solo_traveller • ca
8
It was a good choice for us to stay there
Pros:

Location

2026-08-19 • via Nuitee
R
Robin • couple • us
8
Pros:

Great location. Very clean. Great service

2026-08-17 • via Nuitee
G
Gary • couple • gb
3
2026-08-16 • via Nuitee
J
James • family_with_children • ae
7
Great location - staff are fab ! Parking is silly
Pros:

Amazing location on the waterfront .. can’t fault it !

Cons:

The parking charges per night at 40 dollars are a joke ! Especially when the hotel is not cheap

2026-08-16 • via Nuitee
P
Paul • couple • nl
8
Fijn luxueus hotel in hartje Victoria.
Pros:

Groot hotel met luxe uitstraling. Vriendelijk personeel met persoonlijke aandacht. Kregen een gratis upgrade (klasse!). Badkamer en kamer zijn heel comfortabel. Schoon. Bed en Wifi zijn goed. Inpandig restaurant en parking (betaald) zijn prima. Niks mis met dit hotel en het ligt super centraal.

Cons:

Kan niets verzinnen.

2026-08-15 • via Nuitee
J
Josiah • solo_traveller • us
8
2026-08-15 • via Nuitee
J
Jesús • couple • es
10
2026-08-14 • via Nuitee
R
reid-houle • solo_traveller • ca
8
2026-08-13 • via Nuitee
Y
Younian • family_with_children • ca
5
Cons:

Mixed up with booking and take too long to fixing.

2026-08-13 • via Nuitee
S
Suzanne • couple • gb
8
Pros:

Location

Cons:

Staff were fairly miserable at reception

2026-08-13 • via Nuitee
S
Samantha • family_with_children • gb
7
Nice hotel just a lack of personality
Pros:

Good rooms

Cons:

No complementary water in rooms, long queues at front desk not enough staff. Ice machines not maintained.

2026-08-12 • via Nuitee
J
Joris • family_with_children • be
8
2026-08-12 • via Nuitee
A
Alaina • couple • ca
7
Pros:

Location was great

2026-08-12 • via Nuitee
J
Jessica • couple • us
10
It’s always a delight to come to Victoria. Thanks for being so welcoming.
Pros:

Its very clean, your housekeepers are detail oriented, it makes for a lovely stay.

Cons:

Don't price yourself out of existence! You have a rapt audience, but keep it real.

2026-08-10 • via Nuitee