DoubleTree by Hilton Buffalo-Amherst

Hotels
•
Doubletree by Hilton
8 (421 reviews)
10 Flint Road , Amherst , us
+1 716-689-4414

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Smooth check-in
Cons:
Rude service
Poor food quality
Unclean rooms
Lack of hot water

Categories

Cleanliness
7.66
Several reviews noted the rooms were unclean and filthy bedskirts.
Service
7.13
Multiple reviews highlighted rude and unhelpful staff experiences.
Location
10
Positive remarks about the location being convenient.
Room Quality
7.67
Reports of issues such as lack of hot water and missing washcloths.
Amenities
8.12
Amenities like breakfast service and dining hours were criticized.
Value for Money
8.65
The overall cost did not meet the service and quality expectations.
Food and Beverage
6.61
Breakfast received negative comments, being described as subpar.
Overall Experience
8.16
Overall stay was viewed negatively due to poor service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:19

Property Description

Convenient Location and Modern Amenities

Located next to the University of Buffalo - North Campus and Interstate 290, the Buffalo-Amherst Doubletree offers a convenient stay with free Wi-Fi and well-equipped rooms. Some rooms feature additional amenities like a microwave and refrigerator, while suites boast a kitchenette for added comfort.

Dining Options and Relaxation

Indulge in a delicious meal at Cappuccino’s Sidewalk Cafe, offering breakfast, lunch, and dinner. For a more laid-back experience, unwind at the Lobby Bar with a selection of beverages. Room service is also available for a cozy night in.

Fitness and Business Facilities

Stay active in the fitness centre or take a refreshing dip in the indoor pool. Need to catch up on work? The hotel provides a business centre with fax and photocopying services for your convenience.

Experience comfort and convenience at DoubleTree by Hilton Buffalo-Amherst. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Guest Reviews

8
Based on 421 reviews
Cleanliness: 7.66
Service: 7.13
Location: 10
Room Quality: 7.67
Amenities: 8.12
Value for Money: 8.65
Food and Beverage: 6.61
Overall Experience: 8.16
D
Donna • extended_group • us
10
2026-08-22 • via Nuitee
N
Natoya • family_with_children • ca
9
I had a great experience. My children slept with no interruptions, slept right through the night 👌🏽
Pros:

Clean

Cons:

I have no complaints.

2026-08-19 • via Nuitee
A
Abigail • couple • us
8
I got everything I was expecting and warm delicious cookies!
Pros:

The cleanness and staff were great, location was good.

Cons:

Under construction in lobby

2026-08-14 • via Nuitee
J
Justin • family_with_children • us
5
not worth the time
Pros:

The hotel was in the middle of renovations which was not in the description.

Cons:

renovations

2026-08-11 • via Nuitee
S
Sathiskumar • family_with_children • us
4
Pros:

Breakfast should have been a standard breakfast pass instead of applying 15 USD value, which was not even informed at the time of booking

Cons:

Charges for breakfast

2026-08-10 • via Nuitee
M
Michael • couple • ca
8
Overall the room was great, spacious, accessible for myself and my friend’s needs. Comfortable.
Pros:

Close to our destination, the nearby Northtown hockey rink.

Cons:

Breakfast not included
Ongoing construction (at one point blocked our handicap space and entrance near our room)

2026-08-10 • via Nuitee
J
Joe • solo_traveller • us
8
2026-07-17 • via Nuitee
N
Navjot • extended_group • us
1
2026-07-05 • via Nuitee
J
Jose • solo_traveller • us
10
2026-06-17 • via Nuitee
Q
Q3481EJabbym • Family
4
the worst place with a small bathroom
Pros:

the location was buffloa new york in double tree by Hilton the atmosphere in my room was very cold but also there food there is awesome my room number was 311 it was very small explisaly if you are big you can not fit in the bathroom and when you take a shower it leaks also my sister went swimming inside the hotel the pool is small and kids almost hit here value was good cleanliness was good we keept it clean noise level was about a five very loud I would go there again but you suld not

2026-06-15 • via Tripadvisor
R
Raphael • family_with_children • pt
9
2026-06-11 • via Nuitee
L
LaurieC223 • Family • Holland, Ottawa County, Michigan
10
Newly Renovated!
Pros:

We decided last minute to visit family and the hotels by Hilton where we normally stay were fully booked. I was so very hesitant because of the reviews (I admit I have high standards of cleanliness) but we needed a room. Well, as soon as we pulled up and saw the building facelift as well as the freshly maintained landscape, I had hope. We were greeted with the friendliest front desk staff. There was signage indicating repairs were taking place so I mentioned wanting an updated room. Surprise! Not only spotless but brand spanking new and modern. Well done, Doubletree.

2026-06-05 • via Tripadvisor
Y
Yvonne • couple • us
6
2026-05-28 • via Nuitee
T
Tanya • couple • us
10
Beautiful! I have nothing negative to say about my stay
Pros:

I was pleasantly surprised by the warm and delicious cookies that were offered to me upon my arrival. The room was beautiful, very nice, and clean.

Cons:

N/A

2026-05-16 • via Nuitee
D
Deborah • couple • us
9
2026-05-16 • via Nuitee
A
Alexandria • couple • us
2
2026-04-22 • via Nuitee
G
Gordon • couple • us
9
Hotel stay was a good value
Pros:

Our room was newly renovated and clean. The staff was wonderful, and they even gave us complimentary cookies! The hotel location was quiet and easy to get to.

2026-04-09 • via Nuitee
S
Shaymont • couple • us
9
Quiet, noone bothered, when i need there was always someone there to answer whatever questions you may have
Pros:

Peaceful environment

2026-03-30 • via Nuitee
B
Benguie • couple • us
10
2026-03-23 • via Nuitee
B
Benguie • solo_traveller • us
10
2026-03-20 • via Nuitee