Grand Hotel Tijuana

Hotels
8.9 (2364 reviews)
Boulevard Agua Caliente 4500 Colonia Aviación , Tijuana , MX
+52 664 681 7000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Great location
Plenty of amenities
Cons:
Unfriendly staff in VIP
Low water pressure

Categories

Cleanliness
9.04
The room was super clean and the bathroom impeccable.
Service
8.51
While some reviews mention good service, the reception staff was noted to be unprofessional.
Location
9.55
Excellent location, close to all necessary places.
Room Quality
9
Comfortable beds and a spectacular view of the golf course.
Amenities
9.03
Great hotel with lots of amenities available.
Value for Money
8.99
Suitable value for the services provided.
Food and Beverage
8.04
Happy Hour food was below expectations compared to others.
Overall Experience
9.01
Overall a very enjoyable stay, despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:11

Property Description

Convenient Location
Situated just a 10-minute drive from Tijuana Airport, the US Border, and the city centre, Grand Hotel Tijuana offers the perfect base for exploring the area.

Modern Amenities
The hotel provides spacious rooms with free Wi-Fi, air conditioning, cable TV, and a sofa for relaxation. Guests can also take advantage of the outdoor swimming pool, gym, and on-site restaurant.

Leisure Options
Enjoy a refreshing drink at the 4-500 Bar or the poolside bar during the summer months. Additionally, being located next to the Campestre de Tijuana Sports Complex offers guests easy access to recreational activities.

Book your stay at Grand Hotel Tijuana for a comfortable and convenient experience.

Important information:

Smoking in any unit will incur an additional charge of 300 USD or 5,000 MXN.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Location

Guest Reviews

8.9
Based on 2364 reviews
Cleanliness: 9.04
Service: 8.51
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.01
F
Francisco • couple • us
10
2026-10-17 • via Nuitee
G
Garcia • couple • mx
10
2026-10-17 • via Nuitee
Y
Yesenia • couple • us
10
2026-10-16 • via Nuitee
E
Emelia • extended_group • us
10
Great restaurants. Perfect service
Pros:

Clean. Easy access

Cons:

Tub was high . no washcloths

2026-10-15 • via Nuitee
J
joe • couple • us
10
2026-10-13 • via Nuitee
H
headcoach66 • extended_group • us
8
2026-10-12 • via Nuitee
M
Miguel A • family_with_children • us
10
Pros:

Todo

Cons:

Debería de poner una entrada ala alberca separada del restaurante

2026-10-12 • via Nuitee
O
Oscar • solo_traveller • us
7
It was grand for its time when it was built but it needs to be fully updated
Pros:

It is a grand hotel. It can easily be made into a 5 star hotel. The views are amazing from the rooms. The breakfast area is the biggest I have ever seen. The food was plentiful, lots to choose from, the eating room was very spacious. There is walking area and pool to check out after eating, to chill and unwind in that same floor.

Cons:

I didn't like how the staff were very needy and possesive when it came to charging my credit card. I was asked what % commission for them to add to the bill. It is a conflict of interest if they ask. It is also a way of intimidation and pressure to leave a tip. The customer should tip however he/she wants without anyone breathing down their necks. This is even more shameful for a grand hotel as the Grand Hotel TJ to have emoloyees trying to squeeze out tips from the customers. If there was a top hotel in the world, tips should not even be allowed.

The hotel has an incredible presence. But it is not updated to the current traveler needs. My bedside didn't have an outlet to charge my cell phone.

I got sick from drinking water from the faucet of the restroom. Why do they put glasses there, if they put no water to drink. Or why put a coffee machine in the bedroom, if the customer needs to bring in his/her own water.

I think the hotel is too good for its customers. I didn't see any vending machines. They would look tacky in the lobby, but they can be in a separate room. I wanted to get snacks but it started to rain. I was going to cross the street to an Oxxo but didn't.

2026-10-12 • via Nuitee
E
Elia • couple • us
10
Great
Pros:

Everything

Cons:

Nothing

2026-10-11 • via Nuitee
F
Fernando • family_with_children • us
10
2026-10-09 • via Nuitee
B
Benjamin • solo_traveller • us
10
Pros:

The nice view of the golf course and surrounding city. The breakfast buffet isn't included in the room price but it's worth it. All-around beautiful hotel with a nice interior.

Cons:

The hotel workers specifically the restaurant staff had poor attitudes.

2026-10-08 • via Nuitee
P
Pedro ornelas • solo_traveller • mx
9
2026-10-07 • via Nuitee
E
Eduardo • extended_group • us
9
2026-09-18 • via Nuitee
H
Hugo • couple • us
10
Viaje familiar
Pros:

Limpieza.ubicacion y atencion excelente

Cons:

Sin comentario negativo

2026-09-14 • via Nuitee
U
Uribe • solo_traveller • us
6
Pros:

Clean , nice view

Cons:

My shower was clogged up.

2026-09-13 • via Nuitee
J
Jason • family_with_children • us
8
2026-09-13 • via Nuitee
H
Haces • solo_traveller • mx
7
muy bien
Pros:

ubicaciones

Cons:

mejores habitaciones

2026-09-11 • via Nuitee
V
Victor • couple • mx
8
2026-09-09 • via Nuitee
D
David obregon • solo_traveller • mx
10
2026-09-09 • via Nuitee
J
Jazmin • extended_group • us
10
Amazing, my whole family and I enjoyed it.
Pros:

Very spacious and clean.

Cons:

You had to ask for room service/cleaning. Not done without asking. I mean in a way good because you know no one is going in your room without permission.

2026-09-08 • via Nuitee