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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Allergy-free room
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Beauty Services
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Secured parking
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Garage
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Convenient Location
Situated just a 10-minute drive from Tijuana Airport, the US Border, and the city centre, Grand Hotel Tijuana offers the perfect base for exploring the area.
Modern Amenities
The hotel provides spacious rooms with free Wi-Fi, air conditioning, cable TV, and a sofa for relaxation. Guests can also take advantage of the outdoor swimming pool, gym, and on-site restaurant.
Leisure Options
Enjoy a refreshing drink at the 4-500 Bar or the poolside bar during the summer months. Additionally, being located next to the Campestre de Tijuana Sports Complex offers guests easy access to recreational activities.
Book your stay at Grand Hotel Tijuana for a comfortable and convenient experience.
Smoking in any unit will incur an additional charge of 300 USD or 5,000 MXN.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Jun 2, 2026 until Mon, Jun 8, 2026
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 13 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not needed) and costs MXN 20 per day.
Location
Guest Reviews
Si, todo bien.
En ningun hotel me habian pedido deposito, solo pagaba el costo de la reservación.
El personal y las instalaciones
Rooms are very clean
No water bottles
Location is perfect
La limpieza de los cuartos, y el casino q no tenes q salir
Nada
Cleanliness, secure parking, helpful staff and felt comfortable.
Paid more this stay than last.
Everything
Everything was great!!
The proximity to a main road.
Our room was quite outdated, and one of the beds lacked proper support, making it uncomfortable to sleep on. The valet parking situation was also disappointing, as there were only two valet spaces available, forcing us to self-park upon arrival.
The continental breakfast experience felt unnecessarily restrictive. We were asked for our room number and staff called to verify our stay before providing breakfast instructions. Guests were informed that food could only be served once, although drinks were unlimited. Additionally, cups for juice and coffee were not readily available and had to be requested, while the coffee itself was kept behind the counter.
Overall, the experience did not meet our expectations, particularly in terms of accommodations, parking convenience, and guest service during breakfast.
Not bad it could be better
Cleanliness
room location and size was great before 2 times I wanted him to go to swim heated pool but it wasn't other than that all it was great the food service we did room service and the buffet. front desk and valet.
didn't like need upgrades on tv's just local channels which my boyfriend doesn't speak spanish , it was kind of sad we went to go rest after procedure. no entertainment thank God procedure was cancel so we can go out and do other things around . two the pool wasn't ready it was suppose to be ready by the 25th I being there before 2 times I wanted him to go to swim heated pool but it wasn't other than that all it was great the food service we did
The property is a fantastic view of a golf course. There is good hotel security.
Very limited menu. Constant smell of cigarette smoke even though I complained about it. Late at night into the early morning. Sometimes the AC couldn’t keep the room cold enough.
Dimension that they had a pool; but, the pool was out of commission.
I had a medical emergency; my mom had a stroke, it made me pay for the nights that we were not at the hotel. That was their right; after all my stuff was in the room, on the other hand, a stroke can’t be so common that they had no sympathy to give me at least a discount. The first night as well I came at 4 AM, but it was charged full price for only A few hours.
Their customer service is very weak. They’re focused on the on site casino, and the fact that the local basketball team lives at the hotel.
When I initially booked my reservation, it said breakfast was included. When I arrived at the property and went to breakfast, I was told I needed to upgrade my reservation in order for it to include breakfast. Which costed me more money. I’m planning to write a formal complaint and make a formal refund request.
Having to pay in addition to what I had already paid. Finding roaches in places there shouldn’t be. My account was charged in addition to me giving permission. That’s unacceptable.
The buffet for breakfast was good but expansive, the offer sushi and it was dry, the pool next to breakfast was empty, very disappointment for someone traveling with kids
We are looking for a nice hotel to stay with kids, the pool pictures of this place shows a very nice pool area. When we arrive the pool was empty without real date to open, I tried to ask the manager for something that I could do with kid. He couldn't be careless dont even knowing what to recommend around or try anything to help the situation.
The parking for guesses are charging over and over every time you need to get out. Couldn't them charge the room a price that include parking?!?
Our room was missing pillows for the sofa and basic things.
They build a big building and think by that they could call it a "grand hotel". Grand building but small, careless and expensive service, that's what they are.
Lo Mejor... Instalaciones, ubicacion, internet, servicios, capacidad.
Lo Malo... atencion al cliente, acabados lisos y resbalosos en sanitario, pantalla mal ubicada en habitaciones..
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