Crowne Plaza Louisville Airport Expo Ctr by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.2 (664 reviews)
830 Phillips Lane , Louisville , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Nice pool
Cons:
Dog hair in rooms
Food quality inconsistent

Categories

Cleanliness
7.53
Generally clean, but noted issues with dog hair in some rooms.
Service
9
Staff was very friendly, accommodating, and went above and beyond.
Location
9.04
Great location with easy access to nearby attractions.
Room Quality
7.99
Rooms were clean and well-maintained, though some needed updates.
Amenities
8.02
Amenities like the pool and restaurant were liked, but some noted prices as a concern.
Value for Money
7.98
Good value considering the location and services, despite some high food prices.
Food and Beverage
7.53
Mixed reviews on food quality; some meals were not up to standard.
Overall Experience
8.5
Overall enjoyable stay with few complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:52

Property Description

Convenient Location near Churchill Downs
Situated just a stone's throw away from Churchill Downs, the Crowne Plaza Louisville Airport Kentucky Expo Center offers unparalleled convenience for guests looking to explore the vibrant city of Louisville, Kentucky.

Top-Notch Amenities
Indulge in a range of amenities during your stay, including complimentary high-speed internet access in each guestroom, a 24-hour fitness centre to keep up with your workout routine, and a refreshing indoor/outdoor pool for ultimate relaxation.

Dining Excellence
Savor delicious meals throughout the day at the on-site Blue Horse restaurant, serving up a diverse menu to cater to every palate. Whether it's breakfast, lunch, or dinner, guests can enjoy a delightful dining experience without having to leave the hotel premises.

Book your stay at the Crowne Plaza Louisville Airport Kentucky Expo Center now to experience the perfect blend of comfort, convenience, and exceptional service.

Important information:

Room rates with breakfast included are intended for only 2 guests. Additional guests may purchase breakfast.

Guests will be required to present a valid credit card at check-in for incidentals or damages.

Pet Fee: 75 USD per day nonrefundable not to exceed 225 USD if staying more than 3 days. A maximum of 2 dogs, weighing under 50 lbs (22.6 kg) can be accommodated.


Restaurant open daily :
6:30 AM - 10:30 AM, 11.00 AM - 2.00 PM, and 5.00 PM - 10.00 PM Monday through Thursday
6:30 AM - 11:30 AM, 12.00 PM - 2.00 PM, and 5.00 PM - 11.00 PM Friday and Saturday
6:30 AM - 11:30 AM, 12.00 PM - 2.00 PM, and 5.00 PM - 9.00 PM SundayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 664 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8.5
B
Butler • family_with_children • us
8
2026-07-10 • via Nuitee
B
Brit • family_with_children • us
5
Not necessarily a bad rate for a mediocre at best hotel.
Pros:

Beds were comfortable.

Cons:

It was old, tired, dirty…had a musty, mildew smell. Huge pile of dirt that looks like dryer lint rolled up on the floor right as you enter the side entrance. It was there when we got here and still there this morning. Asked for a crib to be in my room with reservation weeks ago. Asked if it was in the room when I got here and the clerk didn’t seem to have a clue that we reserved one and said they would have one delivered to the room, 45 minutes later no crib. I called the front desk and nobody answered so had to go to the front desk and request it again.

2026-07-07 • via Nuitee
S
Susana • family_with_children • us
9
Pros:

Todo excelente muchas gracias

Cons:

Que la sábanas de la cama estaban con una mancha de sangre. no muy grande pero se alcanzaba a ver

2026-07-06 • via Nuitee
S
Sedonia • family_with_children • us
10
Overall our stay was great I will definitely book with Crowne Plaza for our next trip
Pros:

The room was great, everything was clean and comfy.

Cons:

The only thing I didn't like was the cable did not show what was on the guide on all channels it read "info not available".

2026-07-06 • via Nuitee
T
Theresa • family_with_children • us
6
Good location but lacked comfort.
Pros:

Close to were we wanted to be.

Cons:

Restaurant needs to have more variety. Beds not very comfortable.

2026-07-06 • via Nuitee
A
Alexis • family_with_children • us
5
Cons:

Hotel seemed out dated and updated at the same time.

2026-07-06 • via Nuitee
R
Richard • solo_traveller • us
8
2026-07-06 • via Nuitee
R
Rahul • family_with_children • us
8
2026-07-05 • via Nuitee
M
Megan • solo_traveller • us
10
2026-07-04 • via Nuitee
J
Josh • family_with_children • us
7
2026-07-03 • via Nuitee
A
aharon • extended_group • us
10
2026-07-02 • via Nuitee
S
Shery • family_with_children • us
9
2026-07-01 • via Nuitee
N
Nicholas • solo_traveller • us
10
2026-07-01 • via Nuitee
C
Chad • solo_traveller • us
1
AVOID AT ALL COSTS
Pros:

Nothing

Cons:

Garbage's everywhere were overflowing. Front Entry was out of order. Smelled like Marijuana everywhere. My 8 year old daughter stepped in a pile of puke at the pool. Kids were running & yelling in the halls after midnight. Slamming doors. Our a/c made a loud clunky noise every time it kicked on. AVOID THIS PLACE! Walls are paper thin. We got no sleep. Place is a DUMP!

2026-06-29 • via Nuitee
J
Joshua • couple • us
10
2026-06-28 • via Nuitee
Y
Yanisleydi • family_with_children • us
10
Lo recomiendo
Pros:

El personal muy hamable

Cons:

El aire acondicionado del cuerto no enfria

2026-06-27 • via Nuitee
M
mdesantis2019 • Family • Greenville, South Carolina
6
It’s okay, not great
Pros:

This was a beautiful hotel at one time I’m sure but it’s lacking maintenance. On our floor both ice machines didn’t work all week, had to take a trek every night to another floor. The hallways always smell like pot. The bed has to be the most uncomfortable on the planet, after a relaxing vacation we are both exhausted. Moving to a Hilton tonight for our last night of vacation to hopefully get some rest before driving home tomorrow. Toilet paper holder is broken. The maid refilled our coffee pods with all decaf. Who drinks that stuff ! On our first night we had to request our king bed be remade, someone made it with queen bedding turned sideways. Shower and tub were great tho.
IHG needs more staff. Also Debbie at the front counter needs to drop the military attitude and smile and be pleasant.

2026-06-26 • via Tripadvisor
D
Darla • couple • us
9
2026-06-25 • via Nuitee
J
Julie • couple • us
9
2026-06-25 • via Nuitee
W
wmj2000 • Family
10
Great Stay!!!
Pros:

We had a great stay at the Louisville Airport Crowne Plaza. In town for a wedding and it couldn’t have worked out any better. Rooms were quiet, clean, and comfortable. Nice pool area too. We’ll be back! Thanks!

2026-06-23 • via Tripadvisor