Best Western East Towne Suites

Hotels
•
Best Western
8 (562 reviews)
4801 Annamark Drive , Madison , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable
Cons:
Cleanliness issues
Room condition
Pool availability

Categories

Cleanliness
7.58
Some cleanliness issues reported, but overall standard quality.
Service
8.55
Staff were friendly and accommodating, providing good service.
Location
9.09
Great location, walkable to several restaurants and shopping.
Room Quality
7.04
Room felt dated and had issues, but spacious with a nice layout.
Amenities
7.57
Pool not available during stay, affecting the experience.
Value for Money
8.03
Hotel was affordable, but some issues noted relative to cost.
Food and Beverage
8.08
Breakfast was well-received, adding to the overall value.
Overall Experience
8.05
Decent stay overall, with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:39

Property Description

Convenient Location near University of Wisconsin – Madison

Luxurious Suites with Modern Amenities

Relaxing Indoor Pool and Fitness Center

Experience comfort and convenience at Best Western East Towne Suites. Each suite is equipped with premium amenities including a flat-screen TV, microwave, and refrigerator. Start your day with a complimentary hot breakfast before exploring nearby attractions like Olbrich Botanical Gardens. Unwind in the indoor pool and hot tub or maintain your workout routine at the 24-hour fitness center. With a free airport shuttle and business center, our hotel caters to all your needs. Book now for a memorable stay in Madison.

Important information:

Please note taxes are not included in the rates and will be applied. Taxes apply even in the event of a cancelation.

Shuttle services run from 06:00 through 23:00. Airport shuttle arrangements must be made at least 24-hours in advance.

Guests must contact hotel directly before arriving with pets.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8
Based on 562 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
J
Jeanne • family_with_children • us
9
It was too quick.
Pros:

We left to early to enjoy it.

Cons:

All good

2026-09-17 • via Nuitee
G
Gutierrez • couple • us
7
Pros:

it was very clean and quite

Cons:

the blankets are very thin and i was verycold all night even with the A.C. off

2026-09-17 • via Nuitee
C
Carlson • couple • us
9
Perfectly suited our needs
Pros:

Friendly staff, comfortable room

Cons:

Noisy bathroom fan

2026-09-16 • via Nuitee
M
Mike • family_with_children • us
3
2026-09-14 • via Nuitee
G
Gordon • solo_traveller • us
5
Decent hotel for overnight, wouldn't recommend for extended stay unless prices are reasonable.
Pros:

Short distance from airport, rooms are big and beds comfortable. Pool and hot tub looked like the might have been a great deal of fun!

Cons:

Furniture needs a refresh. Outdoor balcony chairs has been sat it a bit too often. Need a car here - you are in the middle of strip malls (and malls aren't doing well in usa). With car, it is quite central, however. Lots of kids during my stay (cool), but also lots of hallway noise! High cost was due to me having to be here during very busy weekend. Room had a stale musty smell (you can quickly acclimate).

2026-09-13 • via Nuitee
J
Jennifer • couple • us
10
2026-09-08 • via Nuitee
A
Amy • couple • us
7
2026-09-07 • via Nuitee
J
James • solo_traveller • us
2
Necessary not pleasant.
Cons:

Condition of the hotel is run down. The breakfast room was dirty, and out of most breakfast items. The napkin holders were even dirty. One person breakfast staff.

2026-09-06 • via Nuitee
J
John • solo_traveller • us
10
Very nice hotel for a low price
Pros:

Very clean and large rooms. Very good for a lower priced hotel.

Cons:

The tv channels didn’t work the best.

2026-09-03 • via Nuitee
G
Gargulak • solo_traveller • us
8
Pros:

Its a great place to stay. Right across from the mall and several great restaurants near by.

Cons:

Apparently there are no in room jacuzzi suits?
Or at least not through Booking.com?

2026-08-31 • via Nuitee
V
Vanessa • couple • us
10
2026-08-30 • via Nuitee
F
Ferriter • solo_traveller • us
8
Cons:

Breakfast was kinda gross

2026-08-27 • via Nuitee
S
Shawn • family_with_children • us
4
Pros:

It was clean.

Cons:

I asked for a crib which was listed as an available amenity on the website but the front desk attendant told me no and didn’t offer any follow up help or questions.

2026-08-20 • via Nuitee
T
Tressa • family_with_children • us
9
2026-08-17 • via Nuitee
L
Linares • solo_traveller • us
8
Pros:

Jacuzzi

Cons:

No fue permitido hacer checkin 1 hora antes

2026-08-13 • via Nuitee
G
Greer • solo_traveller • us
10
2026-08-08 • via Nuitee
J
jacob • solo_traveller • mx
10
2026-08-07 • via Nuitee
J
John • solo_traveller • us
9
Pros:

Green Bay Hall of Fame and Atrium / Lambeau Field

Cons:

The soda machines were out of order for two days.

The AC system needs more improvements because of the hallways were not cool enough.

2026-08-07 • via Nuitee
M
Murray • couple • ca
9
Good location nice pool.
Pros:

Easy to get to, quick access to travel routes. Large room with seating area.

Cons:

Breakfast was a little disappointing, food was good just not much of a selection.

2026-08-05 • via Nuitee
L
Lam • solo_traveller • us
7
2026-08-03 • via Nuitee