Best Western East Towne Suites

Hotels
•
Best Western
8 (540 reviews)
4801 Annamark Drive , Madison , us
+1 608-244-2020

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable
Cons:
Cleanliness issues
Room condition
Pool availability

Categories

Cleanliness
7.58
Some cleanliness issues reported, but overall standard quality.
Service
8.55
Staff were friendly and accommodating, providing good service.
Location
9.09
Great location, walkable to several restaurants and shopping.
Room Quality
7.04
Room felt dated and had issues, but spacious with a nice layout.
Amenities
7.57
Pool not available during stay, affecting the experience.
Value for Money
8.03
Hotel was affordable, but some issues noted relative to cost.
Food and Beverage
8.08
Breakfast was well-received, adding to the overall value.
Overall Experience
8.05
Decent stay overall, with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:39

Property Description

Convenient Location near University of Wisconsin – Madison

Luxurious Suites with Modern Amenities

Relaxing Indoor Pool and Fitness Center

Experience comfort and convenience at Best Western East Towne Suites. Each suite is equipped with premium amenities including a flat-screen TV, microwave, and refrigerator. Start your day with a complimentary hot breakfast before exploring nearby attractions like Olbrich Botanical Gardens. Unwind in the indoor pool and hot tub or maintain your workout routine at the 24-hour fitness center. With a free airport shuttle and business center, our hotel caters to all your needs. Book now for a memorable stay in Madison.

Important information:

Please note taxes are not included in the rates and will be applied. Taxes apply even in the event of a cancelation.

Shuttle services run from 06:00 through 23:00. Airport shuttle arrangements must be made at least 24-hours in advance.

Guests must contact hotel directly before arriving with pets.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8
Based on 540 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
J
James • extended_group • us
9
Necessary stay - Ok Hotel. It has been better in past.
Pros:

Very little to like in breakfast room

Cons:

Very little for breakfast - 2 items with out condiments. They are remodeling breakfast area where it was wasn't very good. Hopefully they will have room done next time.

2026-07-24 • via Nuitee
M
Mary • couple • us
8
Cons:

Shower head didnt move to select different settings or position. Comment was made to frintvdesk on check out

2026-07-22 • via Nuitee
R
Richard • solo_traveller • us
10
2026-07-22 • via Nuitee
E
Eliana • extended_group • br
8
Ótima estadia.
Pros:

Super confortável , recepção e fácil check in check out.

Cons:

Café da manhã.

2026-07-21 • via Nuitee
S
Selinski • family_with_children • us
7
It was ok but over priced
Pros:

Breakfast was not the best every thing seemed like it was powdered eggs, sausage potatoes

Cons:

Room was way over priced for 1 bed none of the ice machines worked and our bathroom had a smell to it.

2026-07-21 • via Nuitee
S
Susie • couple • us
8
2026-07-18 • via Nuitee
A
Ashley • solo_traveller • us
8
Pros:

Friendly staff. My family enjoyed the pool. We also had a pet and that was accommodated as well! Very pleasant stay!

Cons:

The breakfast was ok. Food wasnt available the whole breakfast time.

2026-07-17 • via Nuitee
V
Victor • family_with_children • us
7
2026-07-15 • via Nuitee
S
Sandra • solo_traveller • us
8
My stay was short, just one night, however I would stay there again
Pros:

The front desk associate was friendly and the room was clean and comfortable.

Cons:

The breakfast could have been better. More options would be nice.

2026-07-15 • via Nuitee
P
Paula • solo_traveller • us
7
It was fine for a short stay.
Pros:

Convenient location.

Cons:

Repairs/renovations underway. Messy appearance

2026-07-14 • via Nuitee
J
Jenniffer • couple • us
2
Pros:

No. Due to the moving and remodeling the breakfast was sent or served in a different room and was an hour different than was told at the front desk

Cons:

But I don't like is that I still have not received my refund from the deposit for the motel it also does not show on my receipt

2026-07-11 • via Nuitee
L
Lucia • family_with_children • us
9
Cons:

the breakfast was not that good

2026-07-07 • via Nuitee
S
Spencer • solo_traveller • us
8
Competitively priced hotel & handy highway access.
Pros:

Convenient to local & highway roadways.

Cons:

Priority interiors are ‘showing their age’.

2026-07-06 • via Nuitee
M
Michael • solo_traveller • us
8
2026-07-03 • via Nuitee
K
Kiara • couple • us
8
2026-06-29 • via Nuitee
M
Michael • couple • us
10
2026-06-22 • via Nuitee
P
Puentes • couple • us
9
2026-06-22 • via Nuitee
K
Kayhart • solo_traveller • us
4
2026-06-18 • via Nuitee
G
Guy • solo_traveller • us
1
Pros:

Staff was friendly and hotel was under construction

Cons:

WE DIDNT STAY THERE ON THESE DAYS AND THE HOTEL NEVER RECEIVED A RESERVATION FROM BOOKING.COM. YET I AM SEEING A CHARGE ON MY CREDIT CARD. YOUR TEXTS INDICATED TO CONTACT THE SITE...I DID..THEY RECEIVED NOTHING FROM YOU, PLEASE REMOVE MY CHARGE SEEING I WAS NEVER THERE THAT DAY AND THEIR NOT RECEIVING ANY RESERVATION FROM YOU.

2026-06-17 • via Nuitee
L
Lacey • solo_traveller • us
7
2026-06-15 • via Nuitee