Emerald Hotel & Suites

Hotels
•
Independent
6 (425 reviews)
Sunridge Blvd North East, 2750, Calgary, Alberta, T1Y 3C2 , Calgary , CA
1-587-997-7663

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Facilities

No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Golfing nearby
See all facilities

Review Highlights

Pros:
Convenient parking
Nearby shops
Cons:
Dirty rooms
Noisy environment
Slow service

Categories

Cleanliness
3.64
Numerous reviews mention dirty rooms and unclean bathrooms, indicating poor cleanliness.
Service
6.61
Mixed reviews on staff friendliness; some were pleasant but responsiveness slack.
Location
8.65
Convenient parking and nearby shops mentioned positively.
Room Quality
5.6
Several reviews mention discomfort, like smallness of rooms and noise levels.
Amenities
5.63
Limited amenities with reports of malfunctioning facilities and the need for better options.
Value for Money
7.59
Average comments on value, with some stating it was acceptable considering the price.
Food and Beverage
4.64
Negative feedback about slow service and food quality.
Overall Experience
5.61
Overall sentiment leans towards disappointment due to cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:07

Property Description

Experience comfort and convenience at Emerald Hotel & Suites, your perfect getaway in Calgary's vibrant Sunridge area.

Cozy Accommodations
With 150 individually furnished guestrooms, enjoy the comforts of home featuring microwaves, flat-screen TVs, and complimentary Wi-Fi to keep you connected. Each room includes a private bathroom with complimentary toiletries for your convenience.

On-Site Dining
Savor delectable meals at our on-site restaurant, designed to satisfy every palate. With round-the-clock service and a relaxed ambiance, dining here is a truly enjoyable experience.

Prime Location
Conveniently situated just minutes from thrilling attractions like the Calgary Zoo and Scotiabank Saddledome, adventure awaits right at your doorstep, while free self-parking ensures your journey is hassle-free.

Book your stay at Emerald Hotel & Suites today and immerse yourself in an unforgettable experience!

Important information:

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

6
Based on 425 reviews
Cleanliness: 3.64
Service: 6.61
Location: 8.65
Room Quality: 5.6
Amenities: 5.63
Value for Money: 7.59
Food and Beverage: 4.64
Overall Experience: 5.61
S
Slaunwhite • solo_traveller • ca
8
2026-06-27 • via Nuitee
S
Steven • solo_traveller • ca
8
2026-06-25 • via Nuitee
K
Kayla • solo_traveller • ca
5
Good enough
Pros:

I really liked the staff that worked there. They went above and beyond

Cons:

The bathroom had very very poor lighting. The shower faucet and head were not secure to the wall.

2026-06-24 • via Nuitee
A
Amari • couple • ca
1
2026-06-23 • via Nuitee
A
Abby • couple • ca
3
2026-06-22 • via Nuitee
B
brideau • solo_traveller • ca
10
Pros:

The staff was kind and efficient, the room was clean and modern.

Cons:

The location is more industrial but we didn't dislike it, it was close to the airport so it was convenient.

2026-06-21 • via Nuitee
A
Areago • couple • ca
1
2026-06-21 • via Nuitee
L
Lovepreet • couple • ca
10
2026-06-20 • via Nuitee
Y
Yanni • solo_traveller • ca
10
2026-06-18 • via Nuitee
C
Chris • solo_traveller • ca
9
Good stay
Pros:

Great staff were able to meet my neededs

Cons:

I am not a nitpicky so all was goodgoo

2026-06-17 • via Nuitee
E
Erica • family_with_children • ca
10
2026-06-16 • via Nuitee
B
Baba1st • solo_traveller • ca
5
Pros:

Location

Cons:

Environment really unkept , poor and dirty , entrance floor tiles replacement on going, another entrance should have been used for the renovation period, dirty and stinging elevator, bathroom stinks badly, AC not working just noisy bed sheets and pillow cases very old and no longer white

2026-06-16 • via Nuitee
O
Oxenbury • solo_traveller • ca
7
Customer service made up for it all
Pros:

staff very polite and understanding

Cons:

pool was closed and restaurant booked for private party; couldn't eat there.

2026-06-15 • via Nuitee
M
Matthew • solo_traveller • us
8
Good
Pros:

Location was good for me. I left before brkfst.

Cons:

It was fine for the money.

2026-06-15 • via Nuitee
T
Tyler • couple • ca
6
Pros:

Room was decent for the price . Bed squeaky

Cons:

Said it’s an airport hotel. It’s not. Bout 15 minute drive

2026-06-15 • via Nuitee
S
Sylwia • extended_group • de
8
2026-06-14 • via Nuitee
M
Marcela • solo_traveller • cl
7
Pros:

Good location, friendly staff

2026-06-13 • via Nuitee
S
Steven • couple • ca
6
Almost ok but not
Pros:

There was no breakfast. Pillows were bought at $1 store. There barley pillows
The shampoo and face cream were as cheap as you can get. The touch mirror after you turn the light on is annoying

Cons:

As stated above. Thought that was for msg.

2026-06-12 • via Nuitee
M
Matthew • solo_traveller • ca
10
Pros:

Better than expected and they gave us a free upgrade!

2026-06-12 • via Nuitee
W
William • solo_traveller • ca
8
Pros:

Clean room and polite staff, a convenient stay, not anything exciting to say about it.

Cons:

The room smelled like marijuana when we first arrived, however the staff apologized and offered immediately to swap us rooms.

2026-06-12 • via Nuitee