Emerald Hotel & Suites Calgary Airport

Hotels
6.1 (1178 reviews)
2750 Sunridge Boulevard Northeast , Calgary , CA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Good/central location (close to mall)
Some renovated/clean rooms
Comfortable bed reported by some
Family room availability
Cons:
Dirty rooms, mould, filthy towels
Poor value / overpriced and deposit issues
Breakfast limited or stale (croissants, cookies only)
No drinking water/insufficient replenishment and broken coffee maker
Room issues: noisy fridge, lumpy pillows, moving/poor mattress, small rooms, AC problems

Categories

Cleanliness
3.8
Multiple reviews mention dirty rooms, mould, filthy towels and surface-only cleaning; a few reports note recently renovated/clean rooms, but cleanliness is generally poor.
Service
9.9
Consistently reported as friendly and helpful by several guests (staff assisted with room changes and issues); there are isolated reports of rude staff, but overall service sentiment is strongly positive.
Location
10
Multiple mentions of good location and proximity to the mall; location is repeatedly cited as a strong point.
Room Quality
5.4
Mixed reports: some rooms newly renovated and comfortable, others have noisy fridges, lumpy pillows, moving/poor mattresses, small rooms and AC/TV issues—overall average room quality.
Amenities
5.3
Guests report missing basics (no drinking water/tea replenished, vending machine suggested, bathtub hard to enter, broken coffee maker, no tissue box) though services/premises are noted by some; amenities are inconsistent.
Value for Money
3.9
Several guests describe the hotel as overpriced (one cited $300/night), and at least one report of a withheld security deposit; overall value is rated poorly.
Food and Beverage
4.4
Breakfast offerings frequently criticized (stale/day-old croissants, only cookies and milk or limited options), low coffee quality and few replenished items—F&B is below expectation.
Overall Experience
6.1
Mixed overall: many strong negatives around cleanliness, amenities and value, balanced by notably friendly staff and good location leading to an overall middling experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:03

Property Description

Convenient Location
Located in the prime Northeast Calgary district, Emerald Hotel & Suites Calgary Airport offers easy access to Calgary's top attractions, including Calgary Tower, Calgary Zoo, and Stampede Park.

Comfortable Accommodation
Each room at our 2-star hotel is equipped with a desk, private bathroom with free toiletries, flat-screen TV, and air conditioning. Some rooms even feature a cozy seating area and a wardrobe for your convenience.

Great Amenities
Enjoy free WiFi throughout the property and benefit from our 24-hour front desk service. Plus, rest assured in our non-smoking environment, just 3 km away from Calgary International Airport.

Book your stay at Emerald Hotel & Suites Calgary Airport for a seamless and comfortable experience.

Important information:

Cash or Pre-paid credit cards are not accepted. A visa/debit card will be treated as a debit card, and and damage deposits on debit cards is $300.

Please note that the Property is undergoing Minor Renovations at the moment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

6.1
Based on 1178 reviews
Cleanliness: 3.8
Service: 9.9
Location: 10
Room Quality: 5.4
Amenities: 5.3
Value for Money: 3.9
Food and Beverage: 4.4
Overall Experience: 6.1
J
Joane • solo_traveller • ca
10
Great location
Pros:

The location was excellent. Friendly staff, very knowledgeable. The only thing that I was disappointed with was there was no restaurant on site as it says and no continental breakfast. There was coffee in the lobby but nothing else. The coffee was also available in the rooms which was a bonus as most other hotels on my travels didn't have coffee/tea in the rooms.

Cons:

No continental breakfast as advertised.

2026-09-19 • via Nuitee
N
Natalia • solo_traveller • pl
10
Pros:

I don't know why this place is rated so low, I stayed 2 times and had great time. Staff was fine for me, clean enough, quiet. Nothing luxurious but good enough for good night of sleep and rest in peace

2026-09-19 • via Nuitee
M
Mutahera • couple • ca
1
Very bad
2026-09-18 • via Nuitee
L
Linus • solo_traveller • ca
3
2026-09-18 • via Nuitee
G
Glenda • solo_traveller • ca
8
2026-09-18 • via Nuitee
0
01 • solo_traveller • in
6
2026-09-18 • via Nuitee
D
Darwin • solo_traveller • ca
7
2026-09-18 • via Nuitee
V
Velarga • couple • ca
9
It was amazing. Me and my boyfriend had a very good. When we go back to Calgary we’ll stay again.
Pros:

I like how the location is nearby the airport and mostly everywhere.

Cons:

Nothing that I could think of.

2026-09-16 • via Nuitee
D
Dilpreet • couple • ca
6
Pros:

I liked the property. It was clean and cozy.

Cons:

The TV wasn’t smart. We wanted to watch shows on Netflix and YouTube but we weren’t able to watch.

2026-09-15 • via Nuitee
G
Guffar • solo_traveller • ca
10
2026-09-14 • via Nuitee
A
Abdullah Al • couple • ca
1
2026-09-14 • via Nuitee
S
Sadiya • solo_traveller • ca
2
Pros:

I came from Edmonton, I went to the hotel they told me the power is off.and they said if you want to stay without power you can. I asked to give me the money back the said u need to contact with you and they don't have your phone number. The lady said she will return the money back the next Saturday but I don't have the money yet $117.60. Can you send me the money back for booking. Thank you

Cons:

It's hard to return your money back

2026-09-13 • via Nuitee
J
Jessica • couple • us
2
Not great.
Pros:

It looks nice when you first walk in

Cons:

The room was plain, which i didnt mind since i was only sleeping there one night. But i picked this hotel because it has free breakfast and it was close to the airport. Breakfast was a plastic carry out bin from walmart full of croissants and coffee. Thats it. The beds were so thin i could feel every spring and hear them. The bathroom ceiling had luminol on it which is concerning....there was hair in the bed when we check it before we went to sleep, the lights in the bathroom didnt work and we ended up putting the lamp in there.

2026-09-13 • via Nuitee
C
Cuario • solo_traveller • ca
5
Pros:

Soft bed, hotel location

Cons:

24 hrs with no electricity is unacceptable.
No emergency lights in the stairways and hallways.

2026-09-12 • via Nuitee
J
Jessica • couple • us
8
Great stay before flying out
Pros:

I didnt realize it was a suit, so that was cool. Nor did i realize it had a pool, slide and jacuzzi! Score!

Cons:

The carpet looked worn but was not an issue.

2026-09-11 • via Nuitee
M
Maria • solo_traveller • ca
2
2026-09-11 • via Nuitee
P
Pavlo • family_with_children • ca
2
2026-09-10 • via Nuitee
P
Pineau • solo_traveller • ca
7
Emerald Hotel &Suites Review
Pros:

Fair value.

Cons:

Poor attention to plumbing detail.
Bring your own pillows

2026-09-09 • via Nuitee
A
Allison • solo_traveller • ca
7
Was a one night layover stay - fit the bill!
Pros:

Clean rooms. Price was good. Location.

Cons:

Not much around walking distance for amenities, food.

2026-09-09 • via Nuitee
S
Sahil • couple • ca
1
2026-09-08 • via Nuitee