Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Cleanliness issues
Overpriced services

Categories

Cleanliness
7.41
Issues with hair balls in sheets and room smell affected cleanliness perception.
Service
9.18
Staff was described as attentive, especially the bellman.
Location
9.42
Hotel is well-located with access to downtown attractions.
Room Quality
7.87
Rooms are spacious but some feedback indicated comfort issues with beds.
Amenities
8.4
Good amenities like a pool, but missing some standard items like glass cups.
Value for Money
7.86
Comments suggest overpriced services and better options available elsewhere.
Food and Beverage
7.41
Limited breakfast options and overpriced room service.
Overall Experience
8.88
Mixed sentiments, with some standout positives but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:53

Property Description

Rooftop Pool and Fine Dining
Enjoy a luxurious stay at Signia by Hilton San Jose with a rooftop pool, 2 restaurants, and 1 bar offering exquisite dining options right at your doorstep.

Luxurious Room Amenities
Indulge in comfort with plush bathrobes, premium toiletries, and elegant marble bathrooms featuring walk-in showers and separate bathtubs in every room.

Convenience and Leisure
Stay fit at the gym, host meetings at the conference center, and explore nearby attractions like SAP Center and San Jose State University, all just steps away.

Book now for an unforgettable experience at Signia by Hilton San Jose, where luxury meets convenience in the heart of downtown San Jose.

Important information:

Signia by Hilton San Jose charges a first night deposit at the time of booking. If you purchased a nonrefundable, discounted rate, then this deposit is nonrefundable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 15 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.3
Based on 661 reviews
Cleanliness: 7.41
Service: 9.18
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.88
T
Thomas solo_traveller gb
10
Pros:

Amazing hotel and beautiful pool. Would definitely stay again!

2026-07-25 via Nuitee
G
geraldpL3780RR Business Chicago, Illinois
10
Great experience! Very professional service.
Pros:

Angela was great! I wanted to make changes to my reservation and she was able to accommodate all of my request. Everyone was very professional and inviting. Im normally a Marriott person but this experience has me reconsidering.

2026-07-23 via Tripadvisor
M
Mark extended_group au
9
Cons:

I have been overcharged by Booking.com. Can I please get someone to contact me so I can arrange a refund

2026-07-23 via Nuitee
X
Xuan family_with_children us
7
Pros:

Rộng

Cons:

Tốn phí gửi xe mà phải tự đi xuống chổ đậu để lấy xe

2026-07-17 via Nuitee
K
Krueger couple us
10
2026-07-12 via Nuitee
R
Ronald solo_traveller us
10
Pros:

The bar lounge area is very nice. The gym is the best hotel gym I have ever seen. The pool is great.

Cons:

Not a thing.

2026-07-07 via Nuitee
8
852em Family California
8
Nice Hotel but Needs More Oversight
Pros:

All the staff we spoke to were very nice and the valet and bellhops were all very friendly. The suite was spacious and they were able to bring us an extension cord when I called and asked for one. The biggest complaint is that they seem to allow people to rent one of the poolside room and then invite extra people to come and just hang out at the pool. There were at least 10 people staying in one room that they had set up for a birthday party and they invited at least another 15 to use the pool. People were walking in carrying trays of food who were obviously not staying there. It got to the point where they were running around the pool deck screaming and setting off fireworks and the hotel staff seemed to have no idea what was going on. It’s a shame that they let people like that ruin the fun for everyone else.

2026-07-05 via Tripadvisor
A
Adrian extended_group py
8
Pros:

Buena Ubicacion

2026-07-02 via Nuitee
S
Sun couple us
10
2026-06-30 via Nuitee
J
joaquin family_with_children py
8
2026-06-29 via Nuitee
J
joaquin family_with_children py
8
2026-06-28 via Nuitee
F
Fabiana extended_group py
10
2026-06-28 via Nuitee
K
Kelly couple au
9
2026-06-28 via Nuitee
J
Jazmin solo_traveller us
8
2026-06-27 via Nuitee
W
WILLIAM solo_traveller us
10
2026-06-27 via Nuitee
M
Mahmoud couple us
1
They have Roaches & very unpleasant, unprofessional staff.
Pros:

Nothing, it was terrible.

Cons:

Unprofessional, dirty, roaches by the pool, overpriced & outdated.

2026-06-25 via Nuitee
F
Fatıh couple tr
8
Herşey iyi
Pros:

konumu

Cons:

herşey iyi

2026-06-22 via Nuitee
I
Izabella solo_traveller us
10
2026-06-21 via Nuitee
L
Lorena extended_group us
9
favorite hotel in DT SJ!
Pros:

Front desk staff, valet, housekeeping, and restaurant staff are great! Shoutout to Jerome, as he was my server in the restaurant bar. He did an amazing job attending my group of about 10 people before a concert. The bartender, Jairo, makes amazing drinks!

Cons:

The beds are standard, not super comfortable. But the room size is bigger than most hotel rooms and you have an extra area next to the restroom to get ready.

2026-06-21 via Nuitee
C
Chaitanya solo_traveller us
10
Great hotel and great value for money
Pros:

Clean

Cons:

Iron box didn’t work. No complementary drinking water.
Free WiFi was very slow

2026-06-13 via Nuitee