Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Warm, welcoming reception and helpful staff
Spacious and clean rooms (many mentions)
Excellent restaurant service (Urvashi) and good food
Fitness center, sauna and pool
Scenic location and beautiful surroundings
Convenient for events / very convenient location for some
Roomy layouts and 5-star room quality reported by repeat guests
Comfortable shower and bed noted by some
Unique hotel design and décor
Reception/restaurant managed busy times well
Cons:
AC / A/C did not cool sufficiently (multiple reports)
High additional room service fees
Limited room service availability
Bed bugs reported in one room
Dead cockroach found under vanity
Beds uncomfortable or mattress too hard
Brown stains inside blankets reported
Difficult access / heavy traffic during events
Some rooms/areas need remodeling
Hall/entrance layout feels hidden or confusing

Categories

Cleanliness
7
Mixed: several guests praised cleanliness, but multiple reports of a dead cockroach, bed bugs and brown stains lowered confidence.
Service
9.2
Strong positive: reception described as warm and welcoming; restaurant staff (Urvashi) repeatedly praised for excellent service and managing crowds well.
Location
8
Generally positive: scenic and in a good area, convenient for many, but access can be difficult during events with heavy traffic.
Room Quality
7
Mixed: rooms described as roomy and comfortable by some, but recurring issues with uncomfortable beds/mattresses, AC not cooling well, and notes that some rooms need remodeling.
Amenities
9
Positive: fitness center, gym, sauna and pool highlighted as excellent amenities, though some guests noted limited room service.
Value for Money
7.5
Below average: complaints about high room service fees and comments that cost-performance (CP) ratio did not match expectations for some guests.
Food and Beverage
8.8
Mostly positive: on-site restaurant and staff received strong praise and good food comments; however, room service availability and extra fees were criticized.
Overall Experience
9.1
Generally favorable: many repeat guests and strong service/amenities lead to a positive overall impression, tempered by cleanliness and room comfort issues for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Rooftop Pool and Fine Dining
Enjoy a luxurious stay at Signia by Hilton San Jose with a rooftop pool, 2 restaurants, and 1 bar offering exquisite dining options right at your doorstep.

Luxurious Room Amenities
Indulge in comfort with plush bathrobes, premium toiletries, and elegant marble bathrooms featuring walk-in showers and separate bathtubs in every room.

Convenience and Leisure
Stay fit at the gym, host meetings at the conference center, and explore nearby attractions like SAP Center and San Jose State University, all just steps away.

Book now for an unforgettable experience at Signia by Hilton San Jose, where luxury meets convenience in the heart of downtown San Jose.

Important information:

Signia by Hilton San Jose charges a first night deposit at the time of booking. If you purchased a nonrefundable, discounted rate, then this deposit is nonrefundable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 15 per 24 hours.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Property Video

Guest Reviews

8.2
Based on 525 reviews
Cleanliness: 7
Service: 9.2
Location: 8
Room Quality: 7
Amenities: 9
Value for Money: 7.5
Food and Beverage: 8.8
Overall Experience: 9.1
S
Sabrina • extended_group • us
9
2026-10-25 • via Nuitee
K
KARLA • couple • sv
7
convenient for our proposes.
Pros:

Very spacious and clean

Cons:

A/C didn't work well, it never cooled down

2026-10-19 • via Nuitee
S
Sierra • couple • us
10
Great amenities and staff/service was excellent
Pros:

Reception was very warm and welcoming.

Cons:

The AC could’ve been better. Wasn’t as cold as the temperature was reading.

2026-10-19 • via Nuitee
M
Mishal • solo_traveller • sa
3
2026-10-18 • via Nuitee
L
Lisa • solo_traveller • us
10
Loved the room got to relax
Pros:

Very clean great staff

2026-10-16 • via Nuitee
J
Juliana • family_with_children • us
10
Pros:

Not charge additional fees for room service. I wanted to buy 18.00 meal for my son. But with the fees ended up being 30.00 which was insane for a toddler.

Cons:

Fees for room service

2026-10-12 • via Nuitee
L
Luca • couple • it
9
2026-10-11 • via Nuitee
E
eden • couple • us
10
2026-10-09 • via Nuitee
K
Kenia • couple • us
10
2026-09-19 • via Nuitee
C
christine • family_with_children • us
10
2026-09-14 • via Nuitee
M
Marco • family_with_children • it
10
Alto livello
Pros:

Il centro fitness della struttura, sia palestra che sauna che piscina. Ampiezza e confort della stanza, decisamente impeccabile.

Cons:

La Hall è un pochino nascosta, entrando sembra di essere in un ristorante o in un bar.

2026-09-12 • via Nuitee
N
Nicolas • couple • ar
2
2026-09-09 • via Nuitee
T
Taisho • solo_traveller • tw
5
So far to be improvement.
Pros:

Shower and bed

Cons:

CP ratio not matching as well.

2026-09-07 • via Nuitee
H
Holly • couple • us
8
Pros:

Locations

Cons:

Limited room service
Needs to be remodeled

2026-09-05 • via Nuitee
M
Melody • couple • us
5
Good area, Bad stay
Pros:

The scenery, Very beautiful

Cons:

The beds were very uncomfortable, and if you flash a light there is brown stains inside of the blanket!!

2026-09-03 • via Nuitee
E
Elizabeth • extended_group • us
8
2026-08-31 • via Nuitee
N
Noah • couple • us
10
2026-08-29 • via Nuitee
M
Maylin • extended_group • co
10
2026-08-27 • via Nuitee
R
Ronald Cecil • extended_group • us
10
2026-08-25 • via Nuitee
C
Chioma • couple • us
10
2026-08-24 • via Nuitee