Holiday Inn O'Hare Area by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (1208 reviews)
5615 North Cumberland Avenue , Chicago , US
+1 773-693-5800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Issues with shuttle service
Parking fees

Categories

Cleanliness
8.41
Spacious and very clean rooms, positive sentiment towards cleanliness.
Service
8.38
Excellent service noted, especially from front desk staff.
Location
7.92
Great location near the airport, though some comments mention distance from downtown.
Room Quality
7.37
Rooms are clean and comfortable, with mixed reviews about bed quality.
Amenities
6.9
Basic amenities mentioned with some negative comments about parking and shuttle service.
Value for Money
7.86
Generally considered good value given the location and accommodation.
Food and Beverage
7.41
Breakfast had a good variety, but some comments on hygiene and service.
Overall Experience
7.38
Mixed overall experience with several positive notes but some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:36

Property Description

Convenient Location and Amenities
Located just 2 miles from O’Hare International Airport, Holiday Inn O’Hare Area offers free shuttle services and is close to major attractions like the Donald E. Stevens Convention Center and Fashion Outlets of Chicago.

Comfortable Accommodations
Guests can enjoy well-equipped rooms with modern amenities including a flat-screen TV, microwave, refrigerator, and coffee maker. Some rooms even feature a sofa bed and wet bar for added convenience.

Dining and Leisure Options
Indulge in signature martinis at the on-site restaurant and bar, Bar Louie’s, which also serves complimentary meals for kids. Relax by the heated outdoor pool or stay active at the 24-hour fitness center.

Ready to experience comfort and convenience at Holiday Inn O’Hare Area? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The airport shuttle runs 7 days a week, from 5:00 a.m. until 9:00 p.m. It arrives and departs every 35 to 45 minutes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 46.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.7
Based on 1208 reviews
Cleanliness: 8.41
Service: 8.38
Location: 7.92
Room Quality: 7.37
Amenities: 6.9
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 7.38
A
Abigail • extended_group • ec
10
Excelente ubicación
Pros:

Bien ubicado está cera un metro

Cons:

Todo estuvo bien

2026-09-19 • via Nuitee
R
RAYFORD • solo_traveller • cr
9
Pros:

Las camas

Cons:

El olor de la habitación

2026-09-19 • via Nuitee
E
Edna • couple • us
6
Did not meet our expectations. We will consider another hotel in the future.
Pros:

We did not have the breakfast there. Sheets and towels smelled clean. The gal that checked us in was very nice and professional. We had issues with the room and the second gal that helped us, switched us immediately. Great experience with the two gals. However at the end of our stay, we went down to return keys. One guy was on the phone and he could tell we were waiting to hand keys but he did not acknowledge our presence. After some time, I noticed they have a little box to drop the keys which we ended up doing. Hotel staff is the face of the hotel name. A simple help with keys and a “thanks for the stay” would have been appreciated.

Cons:

Did not meet our expectations. The room was over $200.00 a night. For that price one would expect a better room. Carpets in hallway needed to be vacuumed and some areas were stained. Rooms need major upkeep. We had to switch rooms as the ac on the first one was blowing a damp, muggy bad smell. The front desk gal was nice and switched us immediately. We appreciated that. The second room was ok. A bottle cap was left in the middle of the floor which to me was an indication they cleaned this room in a flash . The toilet made loud noises when flushing and you had to hold on to the handle to fully flush. The ac did some noises off and on, more than a normal ac would but wasn’t that bad. I take that better than the bad smell in first room. They need to upgrade everything inside rooms and hallways, paint, door maintenance, bathrooms. The main lobby of course is well kept and smelled nice.

2026-09-14 • via Nuitee
E
Elnur • couple • us
10
2026-09-09 • via Nuitee
A
Abigail • solo_traveller • gb
8
2026-09-08 • via Nuitee
P
Pablo • couple • us
5
Pros:

Friendly staff

Cons:

Musty smell, air con, buzzing fire alarm, intermittent shuttle from the airport… kinda far from the airport

2026-09-05 • via Nuitee
M
montez • solo_traveller • us
7
Pros:

Breakfast and restaurant.

Cons:

We could spell cigarette from other rooms

2026-09-05 • via Nuitee
R
Roselee • solo_traveller • us
9
Pros:

Everything

2026-09-02 • via Nuitee
N
Nelly • couple • fr
9
Bonne adresse à noter
Pros:

Tout personnel très professionnel le petit déjeune buffet excellent varié la proximité du métro (900m) la navette de l’hôtel à votre disposition à l’arrivée à l’aéroport et à votre départ

Cons:

Rien

2026-08-29 • via Nuitee
J
Jeroen • solo_traveller • nl
9
2026-08-28 • via Nuitee
M
Masako • family_with_children • jp
8
A comfortable hotel near the airport
Pros:

The staff were very friendly and helpful. The CTA station is just around the corner, only a 5-minute walk from the hotel. You can easily take the CTA train to both the airport and downtown. We arrived before noon, and the staff kindly let us check in early!

Cons:

The floor could have been cleaner.

2026-08-28 • via Nuitee
L
Louise • solo_traveller • ca
10
L emplacement est super, moins de 10 min à pied de la ligne bleue, déjeuner complet
Pros:

L emplacement si près de la ligne bleue, déjeuner complet, propreté des lieux

Cons:

Rien

2026-08-26 • via Nuitee
J
Jesus • solo_traveller • us
1
Not going again
Pros:

It was good for the most part

Cons:

They NOT clear on parking and they charge me extra for parking lot !!!

2026-08-20 • via Nuitee
T
Turner • family_with_children • us
10
2026-08-20 • via Nuitee
A
Andrew • couple • us
8
Quick in and out
Pros:

Good location

Cons:

A little expensive

2026-08-18 • via Nuitee
W
William • solo_traveller • us
10
Close and comfortable for my visit.
Pros:

I choose to stay at the Holiday Inn due to closeness to people I was visiting. It also had covered parking which was comforting with severe weather in the area. Staff was helpful and the breakfast was good.

Cons:

Nothing

2026-08-15 • via Nuitee
S
Sabrina • solo_traveller • ky
8
2026-08-15 • via Nuitee
F
Ferenc Csaba • family_with_children • hu
9
2026-08-15 • via Nuitee
G
Gerardo • couple • us
6
2026-08-10 • via Nuitee
S
Sonja • couple • nl
8
2026-08-09 • via Nuitee