Hampton Inn Charleston-Southridge

Hotels
•
Hampton Inn
9.2 (813 reviews)
#1 Preferred Place , South Charleston , US
+1 304-746-4646

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Poor breakfast quality
Dirty rooms

Categories

Cleanliness
8.78
Various mentions of cleanliness being an issue, notably dirty rooms and complaints about hair in the bathroom.
Service
9.75
The staff was frequently described as friendly and professional.
Location
9.79
Multiple reviews praised the location for its accessibility to restaurants and attractions.
Room Quality
9.24
Rooms were generally described as clean and comfortable, but some issues with bed quality were noted.
Amenities
9.27
Positive mentions of amenities like the heated pool and complimentary coffee, with some concerns about breakfast.
Value for Money
8.73
Some guests felt the prices were high compared to other similar hotels.
Food and Beverage
8.28
Breakfast received mixed reviews, with complaints about quality and options.
Overall Experience
9.75
Most reviews reflected a positive overall experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:40

Property Description

Convenient Location in Southridge Centre
Located in the bustling Southridge Centre, our hotel offers easy access to shopping, dining, and a complimentary shuttle to Yeager Airport.

Modern Amenities for a Comfortable Stay
Guests can enjoy a complimentary breakfast, stay active in the fitness center, take a dip in the indoor pool, or relax in the outdoor patio with a children's play area.

Explore Nature and History Nearby
Just a short distance away, guests can explore Kanawha State Forest's outdoor activities or visit the historic East End district for a glimpse into the city's past.

Book your stay at Hampton Inn Charleston Southridge for a perfect blend of convenience, comfort, and exploration.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRW

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.2
Based on 813 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.75
S
Sarah • solo_traveller • us
8
2026-09-17 • via Nuitee
S
Stilwell • family_with_children • us
8
2026-09-15 • via Nuitee
E
Eve • solo_traveller • us
10
2026-09-15 • via Nuitee
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Sandra • couple • us
5
The room had a “stuffy smell”. No room service if staying for 2 days. Found out the hard way.
Pros:

The breakfast was good. The selection choices were less on 9/12 than 9!11.

Cons:

Supplying various choices each morning.

2026-09-14 • via Nuitee
C
Caryn • solo_traveller • us
10
2026-09-13 • via Nuitee
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Scott • couple • us
10
2026-09-08 • via Nuitee
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Dana • couple • us
10
Pros:

The perfect location to stop along our route to DC.
Close to eating places

2026-09-01 • via Nuitee
O
Ortega • solo_traveller • us
8
Would recommend
Pros:

The room was very spacious ! The a/c worked great ! The bed was very comfortable.

Cons:

My room was listed as "wheelchair accessible " but the shower was not handicap accessible and there was no grab bar by the toilet. Other than that the room was great !

2026-09-01 • via Nuitee
C
Carla • solo_traveller • us
10
Pros:

It was in a great area. The staff was very friendly and accommodating. The rooms were very clean.

2026-08-31 • via Nuitee
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Teresa • family_with_children • us
9
2026-08-31 • via Nuitee
M
matthew • couple • us
5
Cons:

Price

2026-08-29 • via Nuitee
K
Kristopher • couple • us
10
2026-08-29 • via Nuitee
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Suzanne • extended_group • us
9
Warm and accommodating staff.
Pros:

First of all, I spoke with Michael on the phone before we arrived. He was very friendly. Once there, Michael helped check us all in and was just so helpful and friendly. Our rooms were spacious and clean. We had a dog that was welcomed with no issue. It will be our go to place to stay when in Charleston.

2026-08-28 • via Nuitee
R
Richard • family_with_children • us
10
Wonderful place to lodge.
Pros:

Friendliness, cleanliness and located around many restaurants, grocery stores, gas stations, and entertainment. Additionally, the breakfast included with the stay.

Cons:

Nothing. I liked everything.

2026-08-23 • via Nuitee
K
Kristin • solo_traveller • us
10
2026-08-23 • via Nuitee
C
Cathy • couple • us
9
2026-08-22 • via Nuitee
T
Tawnya • family_with_children • us
9
2026-08-18 • via Nuitee
R
Richard • family_with_children • us
10
Our stay was amazing.
Pros:

Great service, clean, and peaceful. Additionally, the breakfast that’s included.

Cons:

Nothing. We liked everything.

2026-08-15 • via Nuitee
W
Williams • solo_traveller • us
10
2026-08-10 • via Nuitee
C
Courtney • couple • us
10
2026-08-10 • via Nuitee