Montcalm Piccadilly Townhouse, London West End

Hotels
•
London Premier
9 (7113 reviews)
65-73 Shaftesbury Avenue , London , GB
+44 20 7871 6000

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Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Attentive service
Comfortable rooms
Cons:
Limited food options
Noise from the street
Small rooms

Categories

Cleanliness
8.5
Multiple reviews mentioned cleanliness positively, but there were some concerns about amenities.
Service
10
Staff received numerous compliments for being attentive and helpful across multiple reviews.
Location
9.5
Location was highlighted as fantastic, especially for access to nearby attractions.
Room Quality
8.5
Some reviews mentioned comfortable rooms, but several noted issues such as size and noise.
Amenities
8.5
Noted issues with amenities like lack of room service and missing items in the bathroom.
Value for Money
9
General sentiment of value was good but noted small room sizes and lack of dining options.
Food and Beverage
8.5
Breakfast options were limited and the hotel did not include meal services.
Overall Experience
9.5
Many guests had a positive view of their overall stay, highlighting special experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:41

Property Description

Luxurious Boutique Bedrooms
Indulge in the stylish rooms at The Piccadilly London West End, featuring mood lighting, luxury bathrooms, and modern amenities for a comfortable stay.

Convenient Location
Located in London's vibrant Theatreland, immerse yourself in the city's culture with theatres, cinemas, and dining options just steps away from the hotel.

Exceptional Services
Enjoy the convenience of a 24-hour front desk, a fitness centre, and a variety of dining options including a bar and a lounge for relaxation.

Experience the epitome of luxury and convenience at The Piccadilly London West End. Book now for an unforgettable stay!

Important information:

For reservations of 9 rooms or more, 25% of the total cost will be charged upon booking. This amount is nonrefundable. The remaining 75% will be charged 14 days before arrival. For reservations of 9 rooms or more, cancelations must be made at least 28 days before arrival. In the event of a no-show or late cancellation, the hotel will charge 100% of the total booking. The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

9
Based on 7113 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
P
PHILIP • couple • us
10
Would absolutely stay here again.
Pros:

Great location, very friendly and helpful staff, and fresh fruit for the room.

Cons:

Slow elevator but there’s not much you can do about that.

2026-09-20 • via Nuitee
A
Anne Marie • solo_traveller • ie
9
2026-09-19 • via Nuitee
H
Hazel • couple • gb
10
A truly delightful experience in the centre of theatre land.
Pros:

The staff; the quietness of the room

Cons:

Nothing

2026-09-19 • via Nuitee
A
alexandra • family_with_children • fr
9
2026-09-18 • via Nuitee
T
Thom • couple • nl
8
Pros:

Locatie is top!
Fijn bed!

2026-09-17 • via Nuitee
T
Teresa • family_with_children • gb
10
2026-09-17 • via Nuitee
D
Denise • couple • gb
9
Superb location for theatre
Pros:

Staff fab

Cons:

Breakfast limited and porridge not available

2026-09-16 • via Nuitee
S
Stuart • solo_traveller • gb
8
2026-09-16 • via Nuitee
J
Jennifer • couple • gb
10
2026-09-16 • via Nuitee
K
Kath • couple • gb
10
2026-09-13 • via Nuitee
A
Ahmed • solo_traveller • eg
10
2026-09-13 • via Nuitee
D
David • couple • nl
9
2026-09-13 • via Nuitee
P
Patrick Felix • couple • ch
4
enttäuschend.
Pros:

Die Lage.

Cons:

Das Zimmer glich einer Kammer. Kein Fenster, kein Tageslicht. Das Bett war zwischen zwei Wänden eingeschlossen, so dass ich stets mit den Füssen die Wand berührte. Der Teppich war schmutzig (Haare, Essensresten). Die Ausstattung deutlich in die Jahre gekommen.

2026-09-12 • via Nuitee
M
Manuela • couple • gg
9
Excellent location , good size room and very clean. We able to have a slight later checkout at no extra cost
Pros:

Excellent location and good size room

2026-09-12 • via Nuitee
V
vanesa • extended_group • es
9
2026-09-12 • via Nuitee
S
STEVEN • solo_traveller • gb
8
Very good except for the breakfast offered
Pros:

Friendly Staff clean and tidy

Cons:

Very poor breakfast choice

2026-09-11 • via Nuitee
A
Alana • solo_traveller • au
8
Pros:

conveniently located

2026-09-11 • via Nuitee
J
Jackie • extended_group • gb
10
Loved it! Will stay again …
Pros:

Lovely, comfortable and great location, all staff very courteous and helpful

2026-09-10 • via Nuitee
E
Enrico • solo_traveller • it
9
Pros:

Good!

2026-09-09 • via Nuitee
P
Philippe • couple • gb
10
2026-09-08 • via Nuitee