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Luxurious Accommodations
Experience comfort and style at Hotel Cass – A Holiday Inn Express at Magnificent Mile. Each room features modern amenities like free WiFi and a flat-screen TV, ensuring a relaxing stay in the heart of Chicago.
Delicious Dining
Start your day right with a deluxe hot breakfast offering a variety of mouthwatering options such as omelets, sausage, and fresh fruit. Indulge in cinnamon rolls and more while fueling up for a day of exploring the city.
Convenient Facilities
Take advantage of 24-hour tea and coffee in the lobby, stay active in the fitness centre, or seek assistance from the concierge desk for a seamless stay. With top attractions just a stone's throw away, Hotel Cass is your perfect urban oasis.
Book now and elevate your Chicago experience at Hotel Cass – A Holiday Inn Express at Magnificent Mile.
Upon check-in photo identification and credit card are required. All special requests are subject to availability at check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note valet parking fees are applicable and are subject to change without notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
No parking available.
When booking more than 6 rooms, different policies and additional supplements may apply.
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
WiFi is available in public areas and is free of charge.
Pets are not allowed.
Dobra lokalizacja, przyjemna atmosfera w hotelu, miły personel - pomocny i kompetentny. Wygodne, duże łóżko w pokoju.
Śniadania raczej w standardzie amerykańskim. Wybór skromny i mało smaczny.
Stayed there with the family, while the location is amazing and the breakfast and all day coffee gives you the energy to keep going, what we really enjoyed was the warm hospitality and services from the team, especially Courtney who was in touch with us prior to the arrival and made sure our stay was perfect. Thank you Courtney and the Holiday Inn Team.
The comfort, the cleanliness, the breakfast, and the gym .
About 2 :00 in the morning, the clerk at the desk didn't want to give me a bottle of water.
She said she had to check for my room number first.
Then told me that the water was only for club members and I could get both hot and cold water in the breakfast area
I had to insist before she would give me one 4 ounce bottle of water from up under the counter.
I didn't have that problem with the other staff members, only with her.
Recently stayed at the Holiday Inn Express Magnificent Mile for three nights in early March and had a mostly seamless experience. We booked through Expedia and check-in was smooth with no issues.
The room had one queen bed and was smaller than expected, but still manageable for a short stay. Our window faced N Wabash Ave near the Trader Joe’s, so there was some noticeable street noise at night. There was also an adjoining room door, which made sound insulation feel average at times.
The bathroom was clean, the shower was hot, but water pressure fluctuated slightly during our stay.
Like most Holiday Inn Express locations, the complimentary breakfast was a big plus. Options included eggs, sausage, pancakes, pastries, and coffee, making it a convenient way to start the day.
The hotel also had a door attendant present at times, and the surrounding area felt safe, even when walking at night.
Overall, a convenient and practical place to stay in the heart of downtown Chicago, especially if you’re looking for good value and easy access to the Magnificent Mile.
Хорошая кровать
Ужасный завтрак, щели в дверях, все слышно что происходит в коридоре, в раковине тёк кран и не было горячей воды
The location is central and perfect for transport exchanges.
Front office staff are helpful and friendly.
The rooms are extremely small.
The breakfast was the same each and every day.
I had lots of luggage and needed the airlift, the attendant was not at all helpful.
Cleaning staff bang on the door from 8:00am for housekeeping.
La ubicación es excelente
No hay frigobar dentro de la habitación
I have mixed feelings about this IHG hotel. The staff was very nice and recognized my IHG status. Location is nice. They could find a slightly bigger room when I asked for one. However, the hotel is so old and needs maintenance. Elevator is slow. Water pressure is weak so flushing was problematic. Toilet pipes leak (at least in the 2 rooms I ve been in). Walls look old with some discoloration in some areas. Food is ok (the usual). Fridge was not working (I realized that after I smelled something unpleasant and it was my food that went bad since they simply didnt plug in the fridge!). I expect more from IHG. I do not think I ll stay again at this place and I would not recommend so except if things change which I believe is an achievable goal.
Nothing
The rooms was extremely little. Did not look like the picture at all.
Walking distance from magnificent make, restaurants, shops
The room is pretty small
Yes the rooms are small but they are big on charm. Plenty of room for 2, with a closet and desk. Had a street view room on 11 that was quiet, with little street noise, providing a great nights sleep. Shower had good pressure and plenty of hot water. The included breakfast buffet had many hot and cold offerings as well as fresh fruit. Plenty of seating in a variety of chair styles. The microwave in this area is available 24/7 for guest use. No micro/fridges here in rooms. The staff was very friendly and ready to assist. Received some bottled water & chips at check in as an IHG member. Fabulous pizza place/bar down the street - Pizzeria Due. Just 2 blocks to Michigan Ave. Overall, a great value!
As a IHG Diamond member I get to see a lot of different properties and when I’m in Chicago, this is my favorite for a lot of reasons. The front desk people are some of the most accommodating and welcoming in the business and the support staff is there 24 7 for any need. The lounge in the lobby is relaxing, tech savvy with outlets, charging ports TVs, high tables and low tables. Michael the GM is always available and you actually see him lol vs just seeing a biz card on a table.
Clean, good location, staff friendly.
No
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