Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful location and views
Cons:
Food quality not up to standard
Cleanliness issues reported

Categories

Cleanliness
7.89
Facilities starting to show its age; hair in the tub mentioned.
Service
9.36
Excellent, friendly staff who went out of their way to ensure an enjoyable stay.
Location
8.9
Great location, but guests may need a hire car to explore the area.
Room Quality
8.85
Rooms were spacious with a beautiful view.
Amenities
8.38
Facilities are good but showing signs of age; beach chairs and pool require payment.
Value for Money
8.34
Some overpriced meals and a few more included activities would be better.
Food and Beverage
7.39
Restaurant is considered awful for the hotel tier, with overpriced meals.
Overall Experience
8.86
Overall, a great holiday experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:43

Property Description

Beachfront Luxury

Stylish Rooms with Spectacular Views

Indulge in vibrant decor and modern amenities as you relax in our stylish rooms with balconies offering stunning views. Enjoy the convenience of air conditioning, flat-screen TVs, and complimentary WiFi during your stay.

Exciting Activities and Relaxation

Embark on thrilling water sports like windsurfing and canoeing, or unwind with a soothing massage at Churaku Spa. Stay active at our fitness centre, tennis courts, or nearby golf course. End your day with a game of billiards or table tennis on-site.

Culinary Delights and Scenic Dining

Savor delectable Japanese/Okinawan cuisine at Dining Room Senses, or opt for a barbecue feast with sunset views at The Grill. Let our open kitchen delight you with omelettes, grilled fish, and sushi creations.

Experience beachfront luxury at Sheraton Okinawa Sunmarina Resort - book your stay now for an unforgettable getaway.

Important information:

Guests must present their passport at check-in. The hotel will make a photocopy.

Please contact the property about the airport limousine timetable.

Children 5 years and under can stay free of charge when using an existing bed.

The map code for car navigation systems: 206 127 768*44Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Wed, Nov 4, 2026 until Sat, Mar 20, 2027
Swimming pool: Closed from Wed, Nov 4, 2026 until Sat, Mar 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OKA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 500 per day.

Location

Guest Reviews

8.5
Based on 217 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
A
Andreas family_with_children se
6
Inte ett 5 stjärigt hotell direkt
Pros:

Ok strand och pool

Cons:

Gammalt och slitet, betala för att använda solstolar och inomhus poolen ?! Stå och vänta i 45 min i frukost kö varje morgon.

2026-07-04 via Nuitee
N
Nicholas couple jp
10
2026-07-03 via Nuitee
Y
Yota family_with_children jp
7
2026-06-30 via Nuitee
N
Nikita couple hk
10
Pros:

The capacity of all facilities is so huge, that it seems like there is nobody in the hotel. But in the reality there are many people.

Cons:

I didn’t like the booking app cooperation with the hotel in terms of messages to the administrators

2026-06-25 via Nuitee
K
KUNTSE family_with_children tw
10
2026-06-24 via Nuitee
M
michaelpJ2932MB Solo travel Marshfield, Massachusetts
10
Hospitality at its best
Pros:

This is by far the best hospatility staff at any Sheraton I’ve been too. I dined at the restaurant”Grill” on premise and had the pleasure of having Yui Okawa as my server. She and the rest of the staff couldn’t have helped me any better navigating the menu. First night they rocked it. The food was amazing

2026-06-23 via Tripadvisor
B
Brian couple hk
8
very pleasant
Pros:

Staff were incredibly nice, and the facility was clean

Cons:

some of the facilities were a little bit old

2026-06-22 via Nuitee
A
Anthony family_with_children us
10
2026-06-22 via Nuitee
S
Sbohn962 Solo travel Waldorf, Maryland
10
Great hotel with a lot of water activities for the whole family!
Pros:

Great hotel! I wasn’t with my family but very family oriented with a children’s activity room, a ball pit, and a playground (outside). For those that are older, the MegaZip Zipline (800 feet long) was awesome. You need to pay extra, but they will film using a drone. Glass bottom boat was cool. Saw lots of fish. Even have a pond area in their lobby with a variety of fish. Buffet and off the menu food was delicious! Definitely would stay there again!

2026-06-21 via Tripadvisor
E
E3570MKjamesb Family
2
Pool shuts at nicest part of the day.
Pros:

No where to eat! Told restaurants are fully booked, watch outside as they are 75% empty.
No lounge, was sold a lounge.
The outdoor pool shuts at 5.30!! That’s the nicest part of the day.

2026-06-21 via Tripadvisor
P
Phylicia family_with_children jp
10
Perfect staycation hotel!
Pros:

The property was immaculately maintained, great location. The beach was beautiful lots of activities for families. Indoor and outdoor pools were perfect!

2026-06-21 via Nuitee
M
Michael Antoni couple ch
10
2026-06-19 via Nuitee
L
Lucia couple sk
1
Nikdy viac v takej starej zatuchnutej bude
Pros:

Nic v podstate

Cons:

Hotel vyzerá ako z hororu z roku 1970, polorozpadnutá budova, strasne naozaj, ja som mala rezervovanych 5 noci a ledva som zvladla 1, uplny horor

2026-06-13 via Nuitee
A
Alan family_with_children kr
10
O tempo não estava bom, mas consegui relaxar e aproveitar com minha família.
Pros:

Organização e limpeza

2026-06-13 via Nuitee
2
284erich Family Las Vegas, Nevada
2
Awful awful awful do not waste your time
Pros:

Extremely Disappointing Stay – Not Worth the Price
Believe the negative reviews—this hotel was awful.
You either have to walk nearly half a mile and take multiple elevators to reach your room, or stay in the 36-year-old main tower, which feels badly in need of renovation. The overall layout is inconvenient and frustrating.
The lounge is a disgrace. There was only one beer on tap, very limited liquor selections, and the food offerings were laughable. Serving pancakes from a machine to guests paying $300–$500 per night is simply unacceptable.
We were so disappointed that we decided to cut our trip short. After dining at the grill restaurant, our impression only got worse. The food was mediocre, and the prices were outrageously high for the quality received.
I am a Lifetime Platinum member with Marriott Bonvoy and maintain Titanium status every year. In more than four years, this is the first negative review I have felt compelled to leave for a Marriott property.
I strongly recommend looking elsewhere and not considering this hotel for your stay.
Trip typeVacation · Family

2026-06-12 via Tripadvisor
W
willytrevor Friends getaway Hong Kong
10
Worthy for money
Pros:

🐢The resort’s Christmas mood was tastefully done: warm lighting, subtle decorations, and a calm sense of celebration rather than chaos.

Check‑in was smooth and personal, with staff already aware of my preferences. It had the polished efficiency of a city luxury hotel, but softened by genuine Okinawan warmth. My room was all about **space, light and sea**. Floor‑to‑ceiling windows pulled the ocean into the room, and the balcony became my private box seat for Okinawa’s winter sunsets.

After the drive, the bed and linens were more than comfortable—they were truly restorative. What sets this Sheraton apart is its **sense of place**. Design touches, amenities and hospitality are distinctly Okinawan; this isn’t a generic beach resort that could be anywhere.

Breakfast continued that theme: a curated mix of Japanese and international dishes, never feeling rushed even at peak season. Despite being family‑friendly, the property remains remarkably tranquil, with enough quiet corners to feel almost private.

Staff consistently remember names, preferences and small details, in a way that feels thoughtful rather than scripted. Yes, it’s about four hours from the airport—but that distance is part of its charm. For a Christmas or year‑end escape, this feels less like a stay and more like claiming your own quiet piece of Okinawa.

There was a disappointing part is hotel didn’t have currency exchange service. The front desk staff asked me to change the money in convenience store.

2025-11-28 via Tripadvisor
N
Natalia couple br
10
2025-11-15 via Nuitee
A
Ayeshani family_with_children jp
10
2025-11-15 via Nuitee
E
Emil family_with_children dk
8
2025-11-08 via Nuitee
R
Romolo family_with_children br
10
Pros:

Família Friend

2025-11-08 via Nuitee