Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful location and views
Cons:
Food quality not up to standard
Cleanliness issues reported

Categories

Cleanliness
7.89
Facilities starting to show its age; hair in the tub mentioned.
Service
9.36
Excellent, friendly staff who went out of their way to ensure an enjoyable stay.
Location
8.9
Great location, but guests may need a hire car to explore the area.
Room Quality
8.85
Rooms were spacious with a beautiful view.
Amenities
8.38
Facilities are good but showing signs of age; beach chairs and pool require payment.
Value for Money
8.34
Some overpriced meals and a few more included activities would be better.
Food and Beverage
7.39
Restaurant is considered awful for the hotel tier, with overpriced meals.
Overall Experience
8.86
Overall, a great holiday experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:43

Property Description

Beachfront Luxury

Stylish Rooms with Spectacular Views

Indulge in vibrant decor and modern amenities as you relax in our stylish rooms with balconies offering stunning views. Enjoy the convenience of air conditioning, flat-screen TVs, and complimentary WiFi during your stay.

Exciting Activities and Relaxation

Embark on thrilling water sports like windsurfing and canoeing, or unwind with a soothing massage at Churaku Spa. Stay active at our fitness centre, tennis courts, or nearby golf course. End your day with a game of billiards or table tennis on-site.

Culinary Delights and Scenic Dining

Savor delectable Japanese/Okinawan cuisine at Dining Room Senses, or opt for a barbecue feast with sunset views at The Grill. Let our open kitchen delight you with omelettes, grilled fish, and sushi creations.

Experience beachfront luxury at Sheraton Okinawa Sunmarina Resort - book your stay now for an unforgettable getaway.

Important information:

Guests must present their passport at check-in. The hotel will make a photocopy.

Please contact the property about the airport limousine timetable.

Children 5 years and under can stay free of charge when using an existing bed.

The map code for car navigation systems: 206 127 768*44Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Wed, Nov 4, 2026 until Sat, Mar 20, 2027
Swimming pool: Closed from Wed, Nov 4, 2026 until Sat, Mar 20, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OKA

Location

Guest Reviews

8.5
Based on 239 reviews
Cleanliness: 7.89
Service: 9.36
Location: 8.9
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.86
Y
Yasuhiro • couple • jp
10
2026-10-31 • via Nuitee
K
KATSUHIKO • family_with_children • jp
9
2026-10-29 • via Nuitee
S
Sabrina • couple • at
8
Toller Aufenthalt. Preis-Leistung ok
Pros:

Die Lage, Sauberkeit. Das Personal war sehr freundlich und zuvorkommend; toller Strand

Cons:

Das Restaurant, welches im Hotel ist würde ich nicht weiterempfehlen.

2026-10-24 • via Nuitee
K
KUNIHRO • couple • jp
5
名前に負けないで
Pros:

スタッフの皆さんの印象は良かったです。

Cons:

朝食のレストランが一箇所しか無いのでもっと増やしていただきたいです。

2026-10-22 • via Nuitee
C
CHIENYUAN • couple • tw
10
2026-10-18 • via Nuitee
J
Js • family_with_children • sg
9
Pros:

The clean rooms

Cons:

Having to pay for beach benches

2026-10-08 • via Nuitee
S
Swetzel • couple • au
8
2026-09-14 • via Nuitee
センリ • family_with_children • jp
5
2026-09-13 • via Nuitee
K
Katherine • couple • au
6
2026-09-13 • via Nuitee
J
Jutta • family_with_children • de
8
2026-09-13 • via Nuitee
H
Hiroshi • couple • jp
8
2026-09-10 • via Nuitee
K
korhan • couple • tr
8
Pros:

Beach was nice,breakfast really good,room is spacious

Cons:

Expensive regarding what the hotel was offering.International brand but not except for couple of employees english is not spoken

2026-09-04 • via Nuitee
Y
Yutang • solo_traveller • au
9
Pros:

The location and private beach. We had so much fun of Zipline on the sea.

Cons:

Some staffs are difficult to communicate with.

2026-08-23 • via Nuitee
V
Valerio • couple • it
3
Nothing to say more !!!
Pros:

The only thing this property has going for it is the hospitality; otherwise, it is the worst 5-star Sheraton I have ever stayed at.

Cons:

It’s incredible that in 2026, at a chain like Sheraton, hardly anyone speaks English.
It is far from any attraction!
They say breakfast ends at 11, but by 10 there’s nothing more to eat.

The staff only knows how to say sorry sorry sorry but they do nothing to please the customers but for the simple reason that they do not speak English and work like robots! They are not smart at all

2026-08-21 • via Nuitee
M
Mirko • couple • it
4
2026-08-21 • via Nuitee
E
Eitan Tveria • family_with_children • il
10
2026-08-16 • via Nuitee
E
Emma • family_with_children • hk
7
2026-08-09 • via Nuitee
I
Irena • family_with_children • ge
8
2026-08-08 • via Nuitee
G
GUY • family_with_children • il
2
Save your money and peace of mind—stay somewhere else. The price is absolutely not worth the value. Highly NOT recommend
Pros:

Close to the beach.

Cons:

Unacceptable Experience – Completely Ruined Our Family Vacation
We booked a stay for a family of 6, expecting a smooth and enjoyable vacation, but were met with terrible management, outdated facilities, and non-existent service.
Family Separation & Key Card Nightmare: Despite booking for a family of six, they split us up into two different floors (a double room on the 5th floor and a room for 4 on the 3rd floor). The staff seemed entirely unable to comprehend that separating parents from children during a family holiday is unacceptable, and that young children cannot be left alone on a separate floor. To make matters worse, it took us nearly two hours of frustrating back-and-forth to explain that the room keys only allowed access to our own floor, leaving us unable to even visit our children's room. Even after they supposedly fixed the key cards, they only worked sporadically.
Outdated & Poor Quality: The hotel looks and feels stuck in the 1980s. Everything is dated, worn down, and poorly maintained.
Overpriced and Unappetizing Food: The food was awful and outrageously expensive for the quality provided. Adding insult to injury, we were forced to eat off plastic plates all week like toddlers in a daycare.
Chaos & Noises: The hotel was overflowing with toddlers and infants (ages 0-5). It felt like staying in a chaotic kindergarten rather than a relaxing resort.
Language Barrier: The staff barely understands basic English, making even the simplest issues impossible to resolve without major frustration.

2026-08-05 • via Nuitee
M
Mukaddes Ulukan Topuz • solo_traveller • nl
8
Pros:

Hygiëne

Cons:

Ontbijt was beperkt

2026-08-05 • via Nuitee