Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Variety of food options
Cons:
Outdated rooms
Cleanliness issues noted
Some food quality complaints

Categories

Cleanliness
8.58
Some guests mentioned outdated rooms and cleanliness concerns.
Service
9.99
Numerous reviews highlighted excellent service, with special mentions for staff like Daniel, Jessica, and others.
Location
9.59
Consistently noted as a great location near MRT Station and shopping malls.
Room Quality
8.54
Rooms are described as outdated, affecting overall impressions.
Amenities
9.57
Good amenities available, plus positive remarks on food variety.
Value for Money
9.03
Mixed reviews on the value, but some found it acceptable given quality service.
Food and Beverage
8.58
Some complaints regarding food quality, particularly at SANA SINI.
Overall Experience
9.75
An overall positive experience was reported, with many wanting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:03

Property Description

Luxurious Retreat in the Heart of Jakarta

Modern Amenities: The 5-star Pullman Jakarta Indonesia boasts a spa centre, modern fitness centre, and free WiFi hotspots throughout the property, ensuring guests have a comfortable and convenient stay.

Prime Location: Situated centrally, the hotel is a short distance from popular landmarks like Plaza Indonesia Shopping Mall and Monas National Monument, making it an ideal choice for both leisure and business travelers looking to explore the city.

Culinary Delights: With a variety of dining options including international buffets, Japanese dining, and lounges for drinks and snacks, guests can indulge in a culinary journey without leaving the hotel premises.

Book your stay at Pullman Jakarta Indonesia for a truly unforgettable experience in Jakarta.

Important information:

Please note that guests are required to present the credit card used for booking upon check-in. If guest is not the credit card holder, the credit card must be authorized prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 677,600 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 929 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.57
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.75
M
Miguel • solo_traveller • tl
9
2026-07-24 • via Nuitee
U
ulrike • extended_group • de
9
Frühstücksparadies in hervorragender Lage
Pros:

Ein Frühstücksparadies! so eine große Auswahl habe ich noch nie erlebt und alles ist extrem schmackhaft. Ich komme regelmäßig und freue mich bereits vorher wieder auf dieses tolle Frühstück.
Der Außenpool ist ebenfalls super. Groß, sauber, gute Öffnungszeiten.

2026-07-23 • via Nuitee
A
Ahmad Zamree • family_with_children • my
8
Overall Pullman give me a pleasant memories in Jakarta
Pros:

The win for this hotel of course its locations and its hospitality. The staff were super friendly, professional and polite. Breakfast was delicious with variety of local and international menus

Cons:

The building was quite old. I rent a premium superior double room, city view and quite disappointed with the size of the room and felt not worth the price.

2026-07-21 • via Nuitee
A
AKMAL HALIZA • couple • my
10
2026-07-19 • via Nuitee
A
AKMAL HALIZA • couple • my
10
Pros:

Hospitality and food

Cons:

Nil

2026-07-19 • via Nuitee
G
Go43946286329 • Business
10
Service
Pros:

I stayed at 641. The staff is very helpful.
Pur bellman is very nice.

2026-07-17 • via Tripadvisor
A
Abid • couple • pk
10
Best experience ever
Pros:

New wing room was bigger and comfortable

Cons:

Staff was helpful

2026-07-17 • via Nuitee
R
ronaldsipahutar • Family • Tangerang, Banten Province, Java
10
Best Place to Enjoy Center of Jakarta
Pros:

After years away, we returned to this hotel for a one‑night staycation. Although it’s primarily a business hotel, Pullman’s hospitality was excellent. Unfortunately, we didn’t take the breakfast package because I didn’t realize the new Accor Plus program no longer includes breakfast vouchers. Buying breakfast a la carte was too expensive for us, so next time we’ll make sure to secure the package since Sana Sini Resto is outstanding.

Highlights
• Room: Comfortable; request a view facing Plaza Indonesia if you’re with family.
• Pool: Great, with separate pools for kids and adults.
• Location: Walking distance to Plaza Indonesia and Grand Indonesia; Jalan Sabang is just minutes away for traditional food.

Needs improvement
• Please add more weekend and holiday activities for kids or at least provide a coloring set with drawing and coloring books.

Special thanks
Pullman surprised us with a birthday cake for my wife. Big thanks to Ms Rona, Ms Jannah, Ms Muri, Ms Caca, and Ms Olivia for their help during the reservation process.

Overall: Great job, team.

2026-07-16 • via Tripadvisor
N
Nurzat • solo_traveller • bh
8
2026-07-16 • via Nuitee
S
Seaside45378458486 • Business
10
Pur staff of pullman!
Pros:

Very friendy staff, Pur very helpful!

2026-07-13 • via Tripadvisor
C
C6261SMjessicas • Friends getaway
10
Great service!
Pros:

Pullman has a great breakfast, rooms are clean and the service is top notch. Pur, for example, at the concierge desk was very detail oriented and helpful.

2026-07-13 • via Tripadvisor
T
thierry • solo_traveller • fr
8
2026-07-13 • via Nuitee
R
riekei2026 • Family
10
Stay in pullman vimala hills
Pros:

Pleasant stat in here. Access romm directly to pool really makes a kids happy.! Thankyou mba putri to ask in breakfast about my stay. Help so much with a little trouble i had in a room

2026-07-12 • via Tripadvisor
V
Vacation02625324878 • Business
10
Helpful
Pros:

Makasih Pak Pur for your help with my bags at very early in the morning. Helpful bellman.

2026-07-12 • via Tripadvisor
C
Claudia • solo_traveller • de
8
Cons:

Hard to find bottled drinks / water; too cold in publc spaces

2026-07-12 • via Nuitee
R
Road11629642849 • Friends getaway
10
Pullman Thamrin Hotel and Staff Service
Pros:

Thanks Pak Pur. For all your service. The hospitality are brilliant. Love the breakfast and all staff are very polite and very nice.

2026-07-10 • via Tripadvisor
S
Sharadindoo • solo_traveller • in
10
Great value, good hospitality
Pros:

High class service, attention from staff, breakfast the best in the town. Excellent location and connectivity

Cons:

-

2026-07-09 • via Nuitee
_
_T3716RX • Family • Yunlin
10
A great experience in Indonesia.
Pros:

I feel great at this hotel! Its service is awesome.

2026-07-08 • via Tripadvisor
D
Dream783186 • Business
10
Strategically located hotel with nice breakfast
Pros:

Hotel is strategically located at central business district with shopping malls opposite.
Very good breakfast selection and the service provided by Chairal was very commendable.
Recommended hotel in Jakarta

2026-07-08 • via Tripadvisor
E
E4363WSmichaelc • Business
10
Perfect stay
Pros:

Its perfect service and very good quality of the hotel . Thank for the hotel team !!! Everything was super

2026-07-07 • via Tripadvisor