Hyatt Regency Mexico City

Hotels
•
Hyatt Regency
9.1 (935 reviews)
Campos Eliseos, Numero 204 Colonia Polanco , Mexico City , MX
+52 55 5083 1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Nice amenities
Cons:
Basic room quality
Some service inconsistencies

Categories

Cleanliness
8.85
Reviews mentioned cleanliness positively, but some minor issues were noted.
Service
9.85
Overall positive sentiment about the helpfulness and friendliness of staff.
Location
9.85
Many reviews highlighted the excellent and safe location in Polanco.
Room Quality
8.35
Some rooms were basic or had issues, lowering the overall impression.
Amenities
9.35
Positive mentions of the gym, pool, and overall facilities.
Value for Money
8.35
Concerns regarding price and basic room quality affected the perception.
Food and Beverage
8.85
Mixed feedback on food quality; some were satisfied while others found it bland.
Overall Experience
9.35
Many guests expressed satisfaction with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:20

Property Description

Luxurious Rooms with Stunning Views
Indulge in modern elegance with city or park views, cable TV, and complimentary Wi-Fi. Relax in comfort with plush amenities like bathrobes, a coffee maker, and premium toiletries.

Culinary Delights for Every Palate
Savor Latin-American cuisine at Rulfo Paraje Latino, Teppanyaki-style dishes at Teppan Grill, and authentic Japanese fare at Yoshimi. Treat yourself to delectable treats at Amado Bakery and sweet shop.

Prime Location for Business and Leisure
Conveniently located near top attractions like Chapultepec Park and the National Auditorium, our hotel offers a seamless blend of business amenities, upscale dining, and cultural experiences.

Experience the epitome of luxury at Hyatt Regency Mexico City - book your stay now!

Important information:

Please note, when booking more than 10 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Property Video

Guest Reviews

9.1
Based on 935 reviews
Cleanliness: 8.85
Service: 9.85
Location: 9.85
Room Quality: 8.35
Amenities: 9.35
Value for Money: 8.35
Food and Beverage: 8.85
Overall Experience: 9.35
D
DANIEL • extended_group • br
9
2026-09-18 • via Nuitee
G
George • couple • jo
8
2026-09-17 • via Nuitee
G
Giannina • solo_traveller • ar
10
2026-09-15 • via Nuitee
M
Marco Carneiro • solo_traveller • br
10
2026-09-08 • via Nuitee
A
Avi • solo_traveller • us
10
2026-09-08 • via Nuitee
P
Primo • couple • gt
8
2026-09-07 • via Nuitee
I
Ignacio • solo_traveller • pe
9
Buen hotel, algo caro
Pros:

Las instalaciones y la ubicación

Cons:

El precio

2026-09-06 • via Nuitee
M
Maria • solo_traveller • pe
10
Pros:

Atención y ubicación excelente!

Cons:

Todo ok

2026-09-05 • via Nuitee
A
Antunez • couple • es
10
2026-09-03 • via Nuitee
E
Elizabeth • extended_group • ar
1
Una estafa
Pros:

No había pastelería para celiacos, solamente pan congelado, no había tostadora, ni galletas, solamente fruta yogurt

Cons:

No quisieron aplicar el código de descuento según Convenio celebrado con el Colegio Del Notariafo Mexicano las habitaciones sin ventilación y las alfombras con hongos!!!

2026-09-02 • via Nuitee
P
Paulo • couple • br
10
2026-09-02 • via Nuitee
A
Armendariz • solo_traveller • us
10
2026-08-31 • via Nuitee
N
Natalia • extended_group • es
9
2026-08-26 • via Nuitee
R
Raul • couple • us
10
Perfect stay
Pros:

Bed and pillows were so comfortable. Bed was firm. Neighborhood is fantastic and great dining options walking distance. Staff were great.

Cons:

Nothing.

2026-08-26 • via Nuitee
I
Ilan • couple • us
9
Great
Pros:

Facilities

2026-08-26 • via Nuitee
M
Matthias • couple • de
9
2026-08-24 • via Nuitee
A
Alejandro • solo_traveller • pe
9
2026-08-23 • via Nuitee
F
Fabio • couple • br
10
Excelent hotel
2026-08-22 • via Nuitee
J
Jose • couple • co
10
Pros:

El desayuno es espectacular

2026-08-21 • via Nuitee
H
Humberto • couple • pe
7
El check in tomó casi una hora
2026-08-21 • via Nuitee