Hotel Nikko San Francisco

Hotels
8.8 (4710 reviews)
222 Mason Street , San Francisco , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Comfortable rooms
Cons:
Pool closed during stay
Misleading price information
In-room wine not good

Categories

Cleanliness
8.8
The hotel is described as very clean, aligning with expectations for its tier.
Service
9.3
Staff very friendly and helpful, precise service feedback indicates a strong performance.
Location
9.3
Located close to Union Square and public transportation, making it highly desirable.
Room Quality
8.8
Rooms described as well-appointed, comfortable, and beautiful.
Amenities
8.3
Some amenities not available such as the pool, which negatively impacted the experience.
Value for Money
8.8
Rates appeared misleading due to extra charges, affecting perceived value.
Food and Beverage
8.3
In-room wine was not satisfactory, but lounge offerings were well-received.
Overall Experience
8.8
Despite some issues, overall stay was pleasant with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:09

Property Description

Luxurious Accommodations with Stunning City Views

Experience the epitome of luxury at Hotel Nikko San Francisco, ideally situated in the heart of the city. Indulge in breathtaking city views from every room, each equipped with modern amenities for your comfort. Unwind on the terrace or sip on cocktails at the stylish bar, perfect for relaxation.

Exquisite Dining Options

Savor a culinary journey at our on-site restaurant offering a delectable fusion of American and Japanese cuisine. With special dietary options available upon request, our diverse menu caters to every palate.

Exceptional Multilingual Service

Feel at ease with our multilingual staff fluent in German, English, Spanish, and French, available 24/7 at the front desk to cater to your every need. Their dedication ensures a seamless and enjoyable stay for all guests.

Book now to elevate your San Francisco experience at Hotel Nikko San Francisco.

Important information:

Please note that the first and last names are required when making a reservation. Please note that the credit card holder must be the same person with the booking confirmation. The property will put a USD 125 hold on the guest's card per day. If there is any incident during the stay, the property will block the amount from the credit card given. Credit card is required; cash deposits are not accepted. Please note that some deluxe rooms can accommodate up to 3 children. Please contact the property in advance for details. Please note that early check-in is available upon request and based upon availability for a fee. Please contact the property for details. Please note that guest packages will be accepted and held by the hotel for an additional fee. The resort fee includes the following: - Premium high-speed internet access in guest rooms and public areas - Unlimited access to fitness centre and swimming pool - USD 25 nightly food and beverage credit in ANZU, Kanpai, or Feinstein's (redeemable from 17:00 to midnight only; credits may not be combined). - and shopping discounts The resort fee includes the following: - Premium high-speed internet access in guest rooms and public areas - Unlimited access to fitness centre and swimming pool - Two bottles of water per stay - USD 25 nightly food and beverage credit in ANZU, Kanpai, or Feinstein's (redeemable from 17:00 to midnight only; credits may not be combined). - and shopping discountsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Property Accessibility

Total Disability Score: 37.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 4710 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
A
Alberto • couple • us
10
2026-06-13 • via Nuitee
A
Alex Magno • family_with_children • br
10
2026-06-13 • via Nuitee
R
Richard • solo_traveller • gb
9
2026-06-13 • via Nuitee
D
Dirk • couple • de
8
Cons:

Keine Minibar zum Selbstsauffüllen

2026-06-12 • via Nuitee
A
Anshita • extended_group • in
10
2026-06-12 • via Nuitee
V
VINICIOS EVANGELISTA • family_with_children • br
10
Super recomendo, excelente.
Pros:

Excelente hotel, localização perfeita.

2026-06-11 • via Nuitee
A
ANA • solo_traveller • cr
10
Calm and easy
Pros:

Clean quiet and well located

Cons:

Hotel restaurant

2026-06-11 • via Nuitee
R
Rose • solo_traveller • us
10
Pros:

Location and rooms are excellent.

Cons:

Parking is very expensive.

2026-06-11 • via Nuitee
D
Daniel • solo_traveller • kr
7
Stay in San Francisco
Pros:

The location was near everything and very convenient.

Cons:

They charge $90 for parking and room upgrade that was only floor upgrade. The beds were not comfortable at all.

2026-06-11 • via Nuitee
A
Artur • couple • uz
8
Pros:

Хорошее расположение, приветливый персонал

Cons:

Отказали продлить выезда на 1 час.

2026-06-10 • via Nuitee
E
Efecan • extended_group • tr
6
Pros:

Location is good.

Cons:

It's really old and not really clean hotel.

2026-06-10 • via Nuitee
J
Josh • solo_traveller • us
10
2026-06-10 • via Nuitee
A
ANDREAS • couple • be
9
Très bien
Pros:

Superbe hôtel et personnel serviable 👍

2026-06-09 • via Nuitee
J
Just • family_with_children • de
10
Die Gegend ist fußläufig nicht mehr sicher
Pros:

Sehr gut

Cons:

Nichts

2026-06-09 • via Nuitee
G
gilad nativ • solo_traveller • il
9
2026-06-09 • via Nuitee
O
omar • couple • se
9
2026-06-09 • via Nuitee
G
Gala • family_with_children • us
8
2026-06-09 • via Nuitee
A
Alexander • couple • au
10
2026-06-09 • via Nuitee
O
omar • extended_group • se
9
Pros:

The view was fantastic, and the hotel is conveniently located near the city center. Everything was very clean, and great attention was paid to every detail. The bathroom was modern and even had a high-tech electric toilet with many functions, which was a fun surprise! 😄

2026-06-09 • via Nuitee
J
Jorge • solo_traveller • es
9
2026-06-08 • via Nuitee