Baymont by Wyndham Montgomery AL

Hotels
•
Baymont Inn & Suites
7.1 (1484 reviews)
5924 Monticello Dr , Montgomery , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Good location
Nice lobby
Cons:
Noisy environment
Lack of adequate breakfast
Bugs in the room
Inconvenient heating

Categories

Cleanliness
6.49
Various comments indicated cleanliness issues, including bugs and unpleasant smells.
Service
7.96
Most guests mentioned decent service, though there were some issues with requests.
Location
8.5
Several reviews highlighted desirable and convenient location.
Room Quality
6.95
Rooms were spacious but had issues such as broken heating and bathroom cleanliness.
Amenities
6.48
Limited breakfast options and bathroom updates were negatively noted.
Value for Money
7.44
Guests felt it was reasonable for the price but had mixed feelings about quality.
Food and Beverage
5.99
Breakfast offerings were disappointing, with limited protein options.
Overall Experience
6.96
Guests had a range of experiences, generally favorable but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:57

Property Description

Convenient Location and Comfortable Stay

Modern Amenities
Baymont by Wyndham Montgomery AL offers air-conditioned rooms with free WiFi, ensuring guests stay connected throughout their visit. The hotel also provides free private parking and car hire services for convenient exploration of the area.

Multilingual Staff and Personalized Service
Guests can enjoy the assistance of the multilingual reception staff fluent in both English and Hindi. Whether you need local recommendations or travel guidance, the team is dedicated to making your stay memorable.

Nearby Attractions
Located within proximity to Fitzgerald Museum, Alabama Capitol, Civil Rights Memorial, and Dexter Avenue Baptist Church, the hotel is an ideal choice for travelers interested in exploring the cultural and historical landmarks of Montgomery.

Book your stay at Baymont by Wyndham Montgomery AL for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 1484 reviews
Cleanliness: 6.49
Service: 7.96
Location: 8.5
Room Quality: 6.95
Amenities: 6.48
Value for Money: 7.44
Food and Beverage: 5.99
Overall Experience: 6.96
R
Rivera • couple • pr
6
Buena
Pros:

Bueno

2026-09-18 • via Nuitee
W
Washington • family_with_children • us
3
2026-09-16 • via Nuitee
K
Kiara • couple • us
6
2026-09-13 • via Nuitee
A
Angela • couple • us
2
Use only for a 2 hour pay and play location
Pros:

The property was deceiving, the lobby aesthetics did not match the room environment

Cons:

It felt like a 2 hour pay and play location , a lot of traffic. The rooms are old with old floors, dirty walls, dirty bathrooms that smelled like sewage and dirty shower with crud attached to the shower floor. Our room was next to the pool location with no water only a big dirty sink hole.

2026-09-13 • via Nuitee
S
samantha • solo_traveller • us
5
It was okay
Pros:

The beautiful plants

Cons:

The dated bathtub

2026-09-10 • via Nuitee
S
Samantha • couple • us
6
Overall I'd come here again if I could check out the cleanliness of the room beforehand.
Pros:

Overall this was a good place to stay - friendly staff! The interior of the hotel is actually pretty spectacular, beautiful plants in the lobby and kind of a strange layout! I recommend because the aesthetics alone were pretty lovely.

Cons:

The room was not very clean - hair in the bathroom floors, things were not dusted and had gross hair and buildup in every nook and cranny. I felt like I needed a shower after the shower and really was kicking myself that I didn't bring my own lysol wipes to clean everything. It smelled ok inside, AC was just ok, but it was in need of a deep cleaning. Shower didn't drain well. It was just ok for the price. If I'm spending over $100 for a room I expect a higher standard of cleanliness. I do want to point out there was NO evidence of bugs and things felt like the were adequately maintained.

2026-09-10 • via Nuitee
C
Cok • family_with_children • us
9
2026-09-07 • via Nuitee
K
Kevin • solo_traveller • us
1
I want my money back 9
Pros:

Not a d*** thing about it, really. I left early. II just couldn't do it between me, not getting the room that I paid for how rude the guy was being behind the counter and then the sink clogging app and then flooding the whole room and nothing being done about it in the room to stink, I had a view of a nasty empty pool. My whole weekend was just really ruined and I've called and complained to Windham.You guys and nobody did anything about it to resolve it , horrible customer service

Cons:

What I didn't like the most is how was misled and the paying.For a room in the worst part of my city i'm being treated as if my opinion or my money didn't matter as a customeran. There's an econo lodge in motel six down the road from there , with the highest crime rate in the city that was in better shape than this wyndham hotel matter of fact , econo and moto six or four star compared to my experience with this one

2026-09-07 • via Nuitee
E
Earlene • couple • us
6
Fair
Pros:

The greenery inside

Cons:

They have plumbing issues

2026-09-06 • via Nuitee
K
Kizzy • couple • us
1
Front desk have a real bad attitude
2026-09-05 • via Nuitee
G
Giezi • couple • us
10
2026-09-04 • via Nuitee
C
Cathalina Anna • solo_traveller • us
8
Pros:

Staff is very pleasant and accommodating.

Cons:

I wish the pool was open.

2026-08-30 • via Nuitee
H
Horace • solo_traveller • us
10
2026-08-29 • via Nuitee
T
Tiffany • family_with_children • us
4
A Smaller Hotel with Charm, but Maintenance Needs Attention
Pros:

The continental breakfast was actually pretty decent. The breakfast area looked clean, well-kept, and inviting. If I remember correctly, they offered a waffle maker, yogurt, oatmeal, mini muffins, bagels, fresh fruit, juice, and coffee. It was not an elaborate breakfast, but there was a decent variety of options.

I also thought the atrium was interesting. I love live plants, so I appreciated the idea of having a large indoor green space as a focal point of the hotel. Of course, it is nothing remotely like the atriums you would find at a Gaylord property, but I would not expect it to be. For a smaller, "privately owned" or family managed hotel, I thought it was a unique and interesting feature. The enormous fiddle-leaf fig tree in particular is beautiful and gives the space a lot of character. I just wish the surrounding artificial turf and maintenance of the tree itself had been handled a little better because the atrium has the potential to be one of the hotel's best features.

The location was great as well and parking was plentiful and free.

Cons:

The hotel has more of a small, privately owned, family-run feel than that of a traditional chain hotel. There are some things about the property that I genuinely liked. I thought the atrium was a nice concept, and the enormous fiddle-leaf fig tree is absolutely beautiful. Unfortunately, the artificial turf surrounding the area takes away from what could otherwise be a really attractive space. The tree itself also appears difficult for the staff to maintain because there are dead leaves that have not been removed and many of the large leaves are visibly dusty and in need of cleaning.

One of the biggest inconveniences for us was the elevator. The posted maximum occupancy is only two people. Since I was traveling with my spouse and child, simply getting to and from our room required us to make two separate elevator trips each time.

The room itself was quite large, which I appreciated, but the layout felt awkward and did not make the best use of the space. I was also expecting two queen-size beds, but the beds were either double or full-size instead.

Unfortunately, the condition and workmanship of the room were disappointing. It is very obvious that repairs have been made over time, but many of them do not appear to have been professionally finished. You can clearly see areas where the walls have been patched, paint colors that do not quite match, sections where some walls are textured while repaired areas are smooth, and some areas that are still in need of repair.

The bathroom tile installation was noticeably uneven, with inconsistent spacing, cracked tiles, and heavy caulking in several areas. Some tiles were cracked, and the bathroom door did not appear to have been thoroughly wiped down in quite some time. Most frustrating was the shower drainage. The water did not drain properly, so even though I wore shower shoes, I still ended up standing in a pool of shower water.

2026-08-27 • via Nuitee
D
Doris • family_with_children • us
8
Nice place to stay
Pros:

I didnt try the breakfast.
Coffee was good

Cons:

The shower was bad
The shower had no water pressure

2026-08-26 • via Nuitee
A
Andrew • family_with_children • us
7
It was ok
Cons:

Huge spider in room. TV didn’t work initially. Guest service agent didn’t offer me anything in terms of apology and trying to redress the situation. I don’t really expect anything to be done but I do want this to be recorded.

2026-08-23 • via Nuitee
B
Bridgette • solo_traveller • us
3
Not what I was expecting 😕
Pros:

The trees inside.

Cons:

The parking lot, the small bathroom. I think the bathroom could've been cleaned better. My friends car was vandalized in the parking lot. 😠 😡

2026-08-22 • via Nuitee
R
Rashaun • couple • us
9
2026-08-20 • via Nuitee
R
Richard • solo_traveller • us
8
Clean, comfortable room.
Pros:

The only reason I didn't give an overall "10" was due to the price. Maybe I'm out of touch, but over $90 a night should be reserved for top-line rooms/hotels. That said, my previous "hotel" was a disgusting dump I wouldn't want my dog staying at and it was over $60.

Cons:

The price was my only complaint. The room was clean and truly "smoke-free" so I have no complaints.

2026-08-20 • via Nuitee
R
rachel • solo_traveller • fr
7
Bien mais pas top
Pros:

L'espace de la chambre

Cons:

La chambre pas prête à 18h alors que précisé à partir de 15h. Nous demande d'aller faire un tour le temps que le sol sèche. Chambre immense mais lit collé à la clim donc au vu des chaleurs intense, ça a soufflé vers le lit toute la nuit.

2026-08-18 • via Nuitee