La Quinta by Wyndham Thousand Oaks-Newbury Park

Hotels
La Quinta by Wyndham
6.4 (989 reviews)
1320 Newbury Road , Thousand Oaks , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Convenient location
Cons:
Dirty exterior
Poor breakfast options
Rodents in the hotel

Categories

Cleanliness
5.11
The outside was dirty and in need of updating; mentioned issues with rodents.
Service
7.58
Overall customer service A+ from one review; some staff were rude.
Location
8.12
Many reviews highlighted the convenient location.
Room Quality
7.07
Rooms were reported as clean and nicely remodeled but had some electrical issues.
Amenities
6.1
Some amenities like the gym were enjoyable but noted issues with the coffee machine.
Value for Money
6.06
Disappointment about the lack of breakfast and internet affects perceived value.
Food and Beverage
4.61
Breakfast received negative feedback; limited options and stale items.
Overall Experience
6.58
Some positive mentions but overall a significant amount of disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:30

Property Description

Luxurious Amenities
Indulge in the comfort of our rooms equipped with modern conveniences like flat-screen TVs, microwaves, and mini refrigerators. Start your day with a complimentary continental breakfast offering a variety of delicious options.

Relaxation and Recreation
Unwind by our outdoor swimming pool or soak in the rejuvenating hot tub. Stay active at our poolside fitness center, ensuring a well-rounded stay that caters to both relaxation and fitness needs.

Convenient Location
Situated just a short distance from the stunning Zuma Beach and Malibu Beaches, our hotel in Thousand Oaks offers easy access to popular attractions. Plus, with Los Angeles International Airport within reach, your travel convenience is guaranteed.

Book now for an unforgettable stay at La Quinta Inn & Suites Thousand Oaks Newbury Park.

Important information:

While our team has made efforts to minimize any disturbances, there will be noise, dust, and some restricted access in areas of the hotel. We appreciate your understanding and patience as we look to further improve our guest experience.

Renovation work is taking place from December 1, 2025 to March 1, 2026. The lobby and some rooms are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.4
Based on 989 reviews
Cleanliness: 5.11
Service: 7.58
Location: 8.12
Room Quality: 7.07
Amenities: 6.1
Value for Money: 6.06
Food and Beverage: 4.61
Overall Experience: 6.58
R
Rachel solo_traveller us
3
Overnight Stay
Pros:

The location and staff.

Cons:

The bed was uncomfortable, the pillows were flat and the room plus the property were dirty. The lobby itself was horrible smelling.

2026-05-27 via Nuitee
M
Mollie couple us
1
Should have stayed at a Motel 6!
Cons:

I knew it was under renuvation.......that was not a problem for me....however nothing was stated that there would be no coffee or hairdryer....I never have breakfast so that was no problen....BUT COFFEE. is a must...that is why I choose La Quinta ....the staff comment about hairdryers was laughable....maybe it got stolen out of the room....my reply was ....I need one.....and was told they didn't have any.....also the bathroom light would not turn off......I do need to say that I was offered a breakfast to go bag that would available at 7am....no coffee

2026-05-25 via Nuitee
R
Rene solo_traveller us
10
2026-05-25 via Nuitee
Z
Z8712EDpatriciar Solo travel
2
Think twice
Pros:

AC units leak in some rooms . Management is aware and still rents rooms. I almost fell and could of been seriously injured. A large amount of water covered part of the slippery floor. Breakfast was two granola type bars in a brown paper bag. No water or coffee or juices were offered.

2026-05-14 via Tripadvisor
R
Ryan couple us
6
2026-05-04 via Nuitee
M
Marissa family_with_children us
6
2026-05-04 via Nuitee
W
will solo_traveller us
9
Pros:

Clean, convenient and economical. Thanks

2026-05-04 via Nuitee
N
Nicole couple us
10
2026-04-23 via Nuitee
F
flores extended_group us
6
2026-04-23 via Nuitee
J
Jair extended_group br
8
2026-04-21 via Nuitee
J
James couple us
7
Cons:

there was no toilet paper in the bath room
There was no coffee maker in the room.

2026-04-20 via Nuitee
S
Samuel couple us
2
2026-04-20 via Nuitee
G
Guerrero couple us
1
2026-04-18 via Nuitee
A
aleya extended_group us
2
not advertised
Pros:

it was advertised free breakfast, and one big reason i booked here, but there was no breakfast available.

2026-04-16 via Nuitee
H
Hsin solo_traveller us
7
2026-04-14 via Nuitee
R
Rakesh family_with_children in
1
Horrible!! Never again!!
Pros:

We reached the hotel around 6 pm, several hours after the official check-in time. Even then we were made to wait 45 minutes because the room was not ready. The website mentioned breakfast available but we were provided goodie bags for breakfast. This was our experience.

Cons:

Nothing more to say.

2026-04-13 via Nuitee
M
Morgan couple us
8
2026-04-03 via Nuitee
T
Tina extended_group us
3
Ok
Pros:

Good location

Cons:

Did not have breakfast and didn’t have enough towels to replace dirty ones

2026-04-01 via Nuitee
M
Marlena family_with_children us
9
We love Thousand Oaks and your location, it was our first time here and we will be back!
Pros:

We loved the location could walk down to Starbucks in 12 mins, the pool and spa were extremely clean! The room was very accommodating for my husband and I’s family!

Cons:

N/a

2026-03-30 via Nuitee
N
Noël family_with_children fr
3
Offre non à jour et remboursement impossible
Pros:

L’hotel est propre, la chambre venait d'être refaite

Cons:

Nous avons réservé sur booking une chambre avec petit déjeuner. L’hotel étant en travaux, le petit déjeuner ne pouvait pas être servi. L’hotel n’a donc pas fait le nécessaire pour mettre leur offre à jour auprès de booking. De plus, nous avons demandé un remboursement que nous n’avons pas obtenu parce que l’hotel n’a jamais voulu appeler booking malgré notre demande faite par téléphone suite aux recommandations du service apres vente de booking.

2026-03-28 via Nuitee