Hilton Orange County/Costa Mesa

Hotels
Hilton Hotels & Resorts
7.9 (695 reviews)
3050 Bristol Street , Costa Mesa , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent customer service
Convenient location
Cons:
Outdated room decor
Non-functional TV remote

Categories

Cleanliness
6.61
Old hotel with yellow stained curtains and outdated carpet.
Service
9.58
Outstanding customer service from staff, especially Jorge, Mayra, and Lance.
Location
9.12
Conveniently located near restaurants, malls, and shops.
Room Quality
6.07
Rooms need updates; some issues with TV remote.
Amenities
8.1
Standard amenities, with a recommendation for better housekeeping tipping options.
Value for Money
7.56
Experience balanced with reasonable pricing for items ordered.
Food and Beverage
8.11
Delicious morning menu with quick service.
Overall Experience
8.08
Generally positive experience despite some room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:14

Property Description

Luxurious Amenities and Services

The Hilton Orange County/Costa Mesa offers exceptional on-site amenities, including massage services, a restaurant, and a 24-hour fitness centre. Guests can also enjoy 24-hour room service, a gift shop, and an outdoor pool for a truly relaxing stay.

Executive Floor Benefits

Guests staying on the executive floor can indulge in exclusive access to the Executive Lounge, where they can enjoy complimentary breakfast on weekdays and hors d'oeuvres on select evenings. This added luxury enhances the overall experience of your stay.

Convenient Location

Situated close to popular Orange County attractions and offering free shuttles to Orange County Airport, our hotel provides easy access to South Costa Plaza Shopping Center, Angel Stadium, Honda Center, Laguna Beach, and Disneyland. Book your stay now for a memorable and convenient visit.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 39 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 695 reviews
Cleanliness: 6.61
Service: 9.58
Location: 9.12
Room Quality: 6.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.11
Overall Experience: 8.08
S
Stephan solo_traveller nl
9
Pros:

Prachtig hotel, waar je fijn kan eten, drinken, fitnessen en zwemmen.

2026-05-12 via Nuitee
K
kem0nnah Business
8
Amazing support team Jose
Pros:

Jose the manager was amazing when he couldn’t fix the heater he switched rooms for me and went above and above.

2026-05-05 via Tripadvisor
L
L2360IEveronicat Family
10
Great Experience
Pros:

Sir Lancelot greeted me at the desk. He was very friendly and helpful. Went over everything in detail. Would stay here again

2026-05-05 via Tripadvisor
L
loreem367 Family
10
Fun time
Pros:

We always stay here when we come to town and are never disappointed in the customer service along with the great food.

2026-05-04 via Tripadvisor
S
Sheri1957_12 Friends getaway
4
Very dark room. Lots of brown. Very very old. Old furniture, old bathroom counter /fixtures. 45.00 and to park! Bad WiF
Pros:

No continental breakfast, no coffee in lobby, terrible unpredictable Wi-Fi, very very dark furniture walls carpet. Old fixer. $45 one night to park

2026-05-03 via Tripadvisor
C
Climber68460243930 Friends getaway
10
Nancy & Maribel are ROCK STARS!!
Pros:

Nancy & Maribel are OUTSTANDING!!
Their customer service is impeccable! 2nd to NONE!! They took my stress away and made me feel so welcome

2026-05-01 via Tripadvisor
W
Wendy solo_traveller us
1
2026-04-29 via Nuitee
M
missyu2026 Family
10
Excellent Service
Pros:

We had to check out around 1:45am, and Lance made the process quick and smooth; very friendly.

2026-04-27 via Tripadvisor
S
Saul couple us
10
2026-04-27 via Nuitee
B
BrianCMM Business Waterbury, Connecticut
10
Great experience
Pros:

Great experience. Excellent staff, very good buffet for breakfast, very clean rooms.

2026-04-24 via Tripadvisor
S
Seaside701704 Business
10
Great experience!
Pros:

Marissa was fantastic! Very professional and helpful!

2026-04-22 via Tripadvisor
L
L8178SVkellyj Business
10
Great Customer Service
Pros:

Marissa was amazing! After traveling, we ended up at hotel earlier than expected. Marissa was able to get us checked in early without penalty and made the transition smooth.
Very grateful to have a place to relax before our next meeting.

2026-04-22 via Tripadvisor
A
alexisbL1746SE Business
10
Love the staff
Pros:

Marissa and Nancy made our stay perfect! Absolutely grateful for their help and hospitality!

2026-04-21 via Tripadvisor
M
Matthew solo_traveller gb
8
2026-04-19 via Nuitee
L
lorrinev2026 Family
10
Warm Hospitality and Excellent Service
Pros:

We have just checked out from your hotel, and I wanted to take a moment to share our wonderful experience during our stay.

From the moment we arrived, we were warmly welcomed by your staff, especially Marissa, who greeted us with such a genuine smile. Although I had already completed my online check-in, I needed assistance with our luggage, and she was incredibly attentive and more than willing to help. Her kindness and professionalism immediately made us feel comfortable and well taken care of.

Throughout our stay, we truly did not encounter any problems at all, which speaks volumes about the quality of your service. Tessa and Nancy were also exceptional—both were consistently helpful, approachable, and very friendly. Their positive attitude and willingness to assist made our experience even more enjoyable and memorable.

It’s rare to come across a team that delivers such consistent and heartfelt service. Marissa, Tessa, and Nancy are wonderful representatives of your hotel, and I sincerely hope they receive the recognition they deserve from Hilton. They truly made a difference in our stay.

Thank you for such a pleasant and seamless experience. We look forward to staying with you again in the future.

2026-04-16 via Tripadvisor
T
tommT7146ML Friends getaway Las Vegas, Nevada
10
I'll be back!
Pros:

Best place in Costa Mesa. Marissa and Vanessa are fabulous ladies. Super helpful. Very friendly. Thank you!

2026-04-03 via Tripadvisor
T
terryg376 Business
10
Hilton Orange County
Pros:

Excellent service. Enjoyable room.

2026-03-26 via Tripadvisor
F
Filipo couple us
10
Pros:

Great customer service

Cons:

Very clean

2026-03-26 via Nuitee
6
606lent Family
10
Good stay
Pros:

Good experience. Mayra is really nice.

2026-03-21 via Tripadvisor
D
dylangR3314MU Business
10
Business trip
Pros:

Great customer service from Marissa and Hillary. They made sure we got an early check in with a balcony. We stay here often and always enjoy it.

2026-03-19 via Tripadvisor