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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Billiards
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Concierge service
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Snack bar
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ATM/cash machine on site
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Pool with view
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Evening entertainment
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Pool bar
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Live music/performance
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Happy hour
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Valet parking
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Parking
Review Highlights
Categories
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Property Description
The Catalina Hotel & Beach Club features 2 outdoor pools and 2 restaurants. Maxine’s Bistro offers casual dining all day and night. Guests can relax by the rooftop pool or the bamboo pool, surrounded by tall, lush bamboo trees. Modern rooms are uniquely decorated with hardwood floors, a mini-bar, and a CD player. Free WiFi is provided throughout. The hotel is a 6-minute walk from the Miami Beach Convention Center and a 10-minute walk from the Botanical Gardens.
Children aged under 11 years can stay free of charge when using existing bedding, subject to the maximum room occupancy restrictions.
Please note that a valid government-issued photo ID and the same credit card used to guarantee your booking, corresponding to the name on the booking, are required at check-in.
Please note that prepaid credit cards and gift cards are not accepted as payment methods.
Housekeeping service is offered every 3 days.
This is a non-smoking property. Smoking on-site will incur an additional charge of USD 250 and will be charged to the guest's card on file.
Please note that pets are allowed at this property.
Please note that the property can only accommodate pets with a maximum weight of 11.3 kg or less.
Please note that pets will incur an additional charge of USD 100.
Please note that this property allows service dogs free of charge.
When travelling with pets, please note that a deposit applies. The deposit will be refunded upon successful room inspection.
Please note that pets must be accompanied and kept on a lead at all times
Houskeeping services are daily not every 3 daysGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Los servicios que ofrecen en general todo buena ubicación, buena habitación y desayuno.
No hacían limpieza ni cambiaban las toallas a diario, en mi estancia no hicieron limpieza y tuve que pedir varias veces toallas limpias, y otra que dejan víveres pero no te dicen que te cobraran lo que uses, esto deberían de avisarlo.
Por ahora no he recibido la devolución del deposito en garantía que deje y ya llevo más de 2 semanas que salí del alojamiento.
We booked the penthouse suite and the first night was great. We stayed for 3 nights and we only had room service attend to us maybe twice out of our whole stay. The breakfast was good but it was not included.
I did not like the service and how inattentive they were. We had to walk to the building over to get more towels and toiletries for our room. The pool was dirty and had lots of hair, bugs, and small trash in it.
Realicé esta reserva con más de dos meses de antelación y, al llegar al hotel, nos solicitaron una fianza de 100 $. Al intentar realizar el pago mediante el datáfono, este no conseguía leer nuestra tarjeta.
Ante el problema, intenté buscar diferentes soluciones. Pregunté si podía pagar la fianza con la tarjeta que tengo en el móvil, pero la recepcionista me dijo que no. También ofrecí realizar una transferencia bancaria y dejar los 100 $ en efectivo, pero rechazó todas las alternativas.
Lo más grave es que, en lugar de intentar buscar una solución, la recepcionista nos dijo que teníamos que abandonar el hotel y buscar otro alojamiento, a pesar de tener una reserva confirmada desde hacía más de dos meses. Le expliqué que no podía simplemente dejarnos en la calle por un problema con su datáfono, pero insistió en que nos fuéramos.
Después de aproximadamente 20 minutos intentando realizar el pago, finalmente el datáfono consiguió leer nuestra tarjeta y pudimos alojarnos.
Considero completamente inaceptable que un hotel pretenda dejar a unos clientes sin alojamiento por un problema técnico con su terminal de pago, especialmente cuando ofrecimos varias alternativas para garantizar la fianza.
Además, los 100 $ de fianza todavía no nos han sido devueltos. Solicito que Booking intervenga para aclarar inmediatamente cuándo se realizará la devolución de la fianza y que se valore una compensación por la situación que sufrimos y por el trato recibido.
La situación nos generó una gran angustia nada más llegar, ya que durante unos 20 minutos estuvimos ante la posibilidad real de quedarnos sin alojamiento pese a tener una reserva confirmada y pagada.
Considero que este comportamiento no es aceptable por parte de un alojamiento anunciado y reservado a través de Booking.com, y solicito que se investigue lo ocurrido y se nos dé una solución adecuada.
The only good thing about the property was the location.
The property smelt, our room was wet and mouldy with a terrible stench. It looked nothing like the photos online, they have been heavily photo shopped. It was also very loud, and we had to carry our 23kg suitcases up 2 flights of stairs to get to our room (no lifts). The room was so bad we could not stay there and had to find alternative accommodation at 9pm at night. Staff were not helpful at all. I would absolutely not recommend staying here.
Restaurante, as áreas em comuns .
Atendimento recepção fomos bem recebidos com uma maior atenção nas nossas necessidades
Alimentação do café da Manhã Maravilhoso,completo
Foi feito um aporte de $ 100 dólares que nao retornou para minha conta ,a mais de 20 dias
Tbm segurança nao percebi isto ao redor ,limpeza nas piscinas agua nao estava limpa e sem manutenção.
Banheiros ao redor da piscina sem limpezas.
Las personas que atienden son muy amables
Esta viejo, huele mal, no tiene comodidades. Te piden que hagas buenas reseñas a cambio de un desayuno
Lo que mas me.gusto del hotel fue la ubicación ya q es muy céntrico y todo queda bastante cerca.
No me gustaron las alfombras de los pasillos ya que al no mantenerlas limpias acumulan mal olor a humedad y a piss. La piscina del piso 1 estaba un poco sucia pero nada alarmante
L’hôtel est bien situé. Le personnel est correct.
La chambre n’est pas nettoyée correctement. Pas d’aspirateur ( une capsule de dentifrice est restée pendant tout le séjour de 5 nuits, dans la salle de bains. Le climatiseur n’est pas réglable et il fait beaucoup de bruit. On a été obligé de l’éteindre pour dormir. La caution de 100 dollars ne m’a pas été restituée et en plus ils ont retiré 6 dollars supplémentaires alors que je n’ai rien pris et rien consommé. Au contraire j’ai laissé une petite bouteille d’eau….
Older but perfectly vintage charm in art deco style. Great ambiance and well designed.
Our room was near breakfast the the servers bussing the plates was very loud. It woke us up every morning.
La habitación
El desayuno falta variedad y otras opciones
Great location.
That I couldn't stay longer :)
It was convenient. It was located in a good area close to the beach and walking distance to drugstores and other stores. The rooms were nice and updated (at least the section I was in).
The pool was VERY dirty so it didn’t make for an enjoyable experience. Also, the towels were not clean as well. I had to request new ones.
Location
I understand it’s a Beach Town but you can see and smell the mold in the hallway!!!!
Thankfully I didn’t smell it in my room!
Nada
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