Radisson Hotel Tapatio Guadalajara Aeropuerto

Hotels
Radisson Americas
7.9 (1225 reviews)
Carretera a Chapala Km 6.5 Col. El Tapatio , Guadalajara , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Service shortages in amenities

Categories

Cleanliness
6.73
Multiple mentions of cleanliness issues including unclean rooms and bad experiences.
Service
8.7
Positive mentions of specific staff members providing excellent service.
Location
8.74
Consistently praised for its perfect location with great views.
Room Quality
7.69
Rooms are spacious and comfortable but had issues with cleanliness.
Amenities
7.72
Facilities are good, but some amenities lack service, such as pool area.
Value for Money
8.18
Price is perceived to exceed expectations.
Food and Beverage
7.73
Buffet is decent but could be better with more variety.
Overall Experience
7.7
Mixed experiences but generally good, with some critical issues affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:40

Property Description

Extraordinary Views and Beautiful Surroundings
Experience the charm of colonial Mexican style at our hilltop hotel, boasting stunning city views and peaceful gardens.

Refreshing Outdoor Pool and Dining Options
Take a dip in our inviting outdoor pool with a dedicated children's section. Indulge in mouthwatering Mexican and international dishes at our restaurants.

Lively Nightlife and Entertainment
Sip on your favorite drink at the Lobby bar before hitting the dance floor at our vibrant night club.

Book now to immerse yourself in the perfect blend of relaxation and excitement at our Mexican oasis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: GDL

Location

Guest Reviews

7.9
Based on 1225 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 7.7
B
Borbón solo_traveller mx
10
No se pueden perder esa vista
Pros:

La vista es maravillosa

Cons:

La comida del restaurante, pedimos pepitos y la carne estaba muy dura

2026-08-08 via Nuitee
R
Russell family_with_children mx
4
An isolated hotel that is not even close to a five-star rating.
Pros:

The rooms are very spacious. The hotel surroundings were pretty.

Cons:

This Radisson bills itself as a five-star hotel but it would be generous to classify it as a three-star hotel, at least with respect to the rooms. The accompanying photos detail the shabby furniture. The room was musty, most likely due to an old carpet retaining odors. The shower did not function well, the water in the shower was only warm, and the stream of water was not good. The TV was surprisingly small. Regarding the location, the hotel sits on top of hill that provides a nice view of Guadalajara but there are no convenient stores or restaurants nearby. We arrived late and there was no food available on the premises, so we had to have food delivered. Lastly, the rooms are interspersed with condos so there are residents who permanently reside on the premises. While this in itself is not a problem, one of the residents in the above floor had an absurdly loud screeching bird.

2026-08-07 via Nuitee
L
Lupis solo_traveller mx
8
Pros:

Está muy bien .muy limpio y en buen lugar

Cons:

No tienen frigobar, las instalaciones un poco antiguas, el restaurante la pizza le falta un poco más de cocimiento me la sirvieron muy cruda

2026-08-07 via Nuitee
V
VELAZQUEZ family_with_children mx
5
Price quality ok
Pros:

Facilities are incredible

Cons:

Air conditioning not working, water quality poor but I believe is a problem in all the Muncicipality, pillows too old and cheap quality.

2026-08-04 via Nuitee
L
Lizeth family_with_children us
7
The hotel is beautiful. I loved the views.
Pros:

I liked the location of the hotel. It’s close to the airport and has beautiful views. Rooms were clean and staff were friendly.

Cons:

The only thing that I didn’t like about the hotel is that I reserved a double room with a/c and once I arrived to check in, I was told that the room that I reserved didn’t have a/c. That it was only the premier rooms that offered a/c. My stay was in July with is hot for Guadalajara. I had a reservation for 2 nights and ended up paying an upgrade to premier the second night to sleep with a/c.

2026-08-03 via Nuitee
J
Jose Alfredo solo_traveller mx
7
2026-08-02 via Nuitee
A
Alejandro Palomo solo_traveller gt
6
El aire acondicionado no sirve en las habitaciones
Pros:

Las instalaciones del hotel y la piscina son muy buenas además de la atención de todo el peesonal

Cons:

No sirve el aire acondicionado en las habitaciones lo "solucionan" dando ventiladores a todos los huéspedes nos ofrecieron uno luego que ya no habian disponibles finalmente a las tres horas lograron conseguir luego que su justificación es que por eso dan descuento cosa que es totalmente mentira ya que en mi reserva no habia ningún tipo de descuento

2026-07-25 via Nuitee
M
Miramontes solo_traveller us
10
2026-07-25 via Nuitee
G
Gutiérrez Gutiérrez family_with_children mx
10
2026-07-24 via Nuitee
A
Angelica solo_traveller mx
6
Pros:

ubicación, muy cerca del aeropuerto

Cons:

la habitación olía mucho a humedad, incluso tuve que pedir cambio, que accedieron, pero aún así seguía el olor a humedad, me comentaron que porque cuando lavan las alfombras no seca bien, aunado a que no tiene buena ventilación

2026-07-22 via Nuitee
Álvaro extended_group co
6
Bueno , pero podria ser mejor
Pros:

El hotel es agradable y tiene una muy buena infraestructura. Con mas mantenimiento y limpieza seria un hotel excepcional. Sin embargo se nota un poco descuidado y sucio en algunas zonas. El aire acondicionado de las habitaciones no es eficiente y se percibe un olor raro en las habitaciones ( como a humedad o a cuarto viejo ). El agua tenia un olor azufrado ( muy raro), las tarjetas para acceder a los cuartos se desactivan por si solas y la unica manera de acceder al hotel es en auto por que queda en en la cima de una colina. No obstante hay cosas muy buenas por resaltar ; el personal siempre fue amable y respetuoso. El desayuno, que pese a que no estaba incluido estuvo muy bueno y las vistas que se obtienen del hotel, hicieron que la estadia fuera en alguna medida agradable. Siento que el hotel tiene mucho potencial pero le falta ser explotado.

2026-07-22 via Nuitee
J
Jose extended_group co
7
Pros:

Precio calidad de las habitaciones

Cons:

El hotel es un poco viejo y el agua huele un poco a cobre

2026-07-21 via Nuitee
Z
zoila family_with_children us
10
Pros:

Las personas muy amables y excelentes

2026-07-20 via Nuitee
J
Jaime solo_traveller us
7
Decent to stay, an I'madventure to get there
Pros:

The área

Cons:

Old furniture, really bad good at the restaurant couldn't eat the chicken i ordered, the sprouts were old and musshy, the staff in the front didn't care customers, the people cleaning good job

2026-07-20 via Nuitee
M
Maria De Lourdes solo_traveller mx
9
Pros:

Las instalaciones, el lugar muy cómodo y muy a gusto, el personal muy amable
,

Cons:

El aire acondicionado que no se puede ajustar, y en las noches hace demasiado calor

2026-07-20 via Nuitee
A
Andres Felipe extended_group co
10
Genial recomendado todo ok
Pros:

Genial recomendado todo ok

2026-07-20 via Nuitee
A
ANITA extended_group us
10
Great stay, great views from room, friendly staff
Pros:

room and view was amazing, didn't get to go in the pool but it looked nice and refreshing, bar at pool wasn't open

Cons:

I didn't like that the AC was out the whole time of our stay, but staff accommodated us with a fan.

2026-07-20 via Nuitee
G
gonzalo solo_traveller mx
8
2026-07-19 via Nuitee
M
Maria couple us
10
2026-07-18 via Nuitee
A
Adriana couple mx
6
Sorpresa inesperada
Cons:

La regadera del baño estaba tapada, por lo que fue muy antihigienico el bañarse con todo el agua estancado en el área de baño

2026-07-16 via Nuitee