Quality Inn & Suites Jacksonville-Baymeadows

Hotels
•
Choice Hotels International
5.2 (150 reviews)
8333 Dix Ellis Trl, Jacksonville, Florida, 32256 , Jacksonville , US
1-904-739-1155

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Facilities

Free breakfast
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Continental breakfast
Wheelchair accessible
Picnic area
Elevator
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Helpful staff
Affordable rates
Cons:
Poor cleanliness
Multiple maintenance issues

Categories

Cleanliness
2.91
Multiple issues of dirtiness and unclean conditions mentioned in reviews.
Service
7.38
Staff was noted as helpful, but other service issues were reported.
Location
6.92
No specific issues raised about location, but negative sentiment regarding safety.
Room Quality
4.37
Several reports of poor room condition including uncleanliness and maintenance issues.
Amenities
3.9
Complaints about the closed pool and poor overall facility condition.
Value for Money
5.86
Affordable stay, but cleanliness and comfort issues detracted from perceived value.
Food and Beverage
6.41
Basic breakfast provided; could be improved, but no major complaints.
Overall Experience
3.88
General sentiment appears negative with repeated mentions of poor conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:47

Property Description

Amenities and Features
Enjoy a terrace with stunning views, complimentary Wi-Fi, and a cozy lobby fireplace. Relax in the picnic area, banquet hall, and vending machine.

Convenient Services
Start your day with a complimentary continental breakfast. Benefit from a 24-hour business center, front desk, and multilingual staff. Free onsite self-parking is available.

Comfortable Rooms
Feel at home in one of the 127 air-conditioned rooms with refrigerators and flat-screen TVs. Stay connected with free Wi-Fi and enjoy cable programming. The private bathrooms offer complimentary toiletries and hair dryers.

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.2
Based on 150 reviews
Cleanliness: 2.91
Service: 7.38
Location: 6.92
Room Quality: 4.37
Amenities: 3.9
Value for Money: 5.86
Food and Beverage: 6.41
Overall Experience: 3.88
D
Daniel • solo_traveller • us
8
A recommended stop - good value for the consummate traveler
Pros:

Clean room and sheets - no smell of smoke. Had a broken coffee maker which was quickly replaced by a courteous concierge. A great place for me to rest and map out the steps for the next chapter in my life.

2026-05-27 • via Nuitee
J
Jennifer • solo_traveller • us
10
Cons:

The pool wasn't available.

2026-05-26 • via Nuitee
V
Veronica • solo_traveller • us
1
2026-05-24 • via Nuitee
C
Carl • couple • us
5
It’s a place for seedy business
Pros:

Hidden

Cons:

Upkeep it’s about 10 to 15 yrs out dated

2026-05-22 • via Nuitee
B
Brinson • solo_traveller • us
9
Great overall stay , Great effort on Customer Service , Strive to please and support
Pros:

Coffee only , Environment was clean , staff available to assist

Cons:

Bathroom cleanliness

2026-05-13 • via Nuitee
K
Kimberly • family_with_children • us
5
The room was clean and the stay was decent. It can use a little tweaking in some areas to be better.
Pros:

The property was easy to find. The staff were friendly.

Cons:

Both times I asked for towels they had none. No one came and cleaned the room or took out the trash. The sink in the bathroom leaked from the faucet and from the bottom of the sink. There were gnats flying on the ceiling in the bathroom. There were no trash cans on the floors of the property. The breakfast was limited to cereal and waffles (no eggs, toast, biscuits, orange juice, etc).

2026-05-12 • via Nuitee
M
Michelle • couple • us
1
Cons:

Everything

2026-05-12 • via Nuitee
K
Kathy • extended_group • us
1
I would have rather slept in my car. Had we not been so tired and late arriving, I would have looked for another place.
Pros:

I did not like anything at all about the property.

Cons:

It was run down, furniture peeling, main room smelled of mold/mildew, nothing but marijuana smell coming from vent in the bathroom. Facilities were not in working function (pool and spa). Room furniture just placed out randomly on property. Ridiculous and just unkept.

2026-05-09 • via Nuitee
L
Ledee • solo_traveller • us
3
2026-05-05 • via Nuitee
H
Hoehne • family_with_children • us
1
Do not stay here
Pros:

Completely c***** place there was burned holes in my comforters.The fours were completely black.My daughter walked around for 5 minutes and her feet were black.It was disgusting.The place was falling apart

Cons:

Everything

2026-04-29 • via Nuitee
K
Kevin • couple • us
6
2026-04-24 • via Nuitee
J
Jodijo • solo_traveller • us
1
2026-04-23 • via Nuitee
S
Saintel • family_with_children • us
3
It was a bad experience
Pros:

The food was not enough and the place was not clean

Cons:

They give breakfast for the money we paid for, not enough towels and the place was not mopped and dusted

2026-04-20 • via Nuitee
A
Anderson • couple • us
5
2026-04-18 • via Nuitee
M
Michelle • couple • us
10
2026-04-17 • via Nuitee
J
James • couple • us
5
2026-04-13 • via Nuitee
C
Crooms • solo_traveller • us
1
Cons:

No Ice Machine No pool no spa but yet nothing was on online

2026-04-13 • via Nuitee
T
Taylor • family_with_children • us
1
Very disappointed in the hotel cleanliness.
Pros:

20 minutes from beach

Cons:

Very dirty. A lot of burn holes on the blankets and sheets, floor was sticky with residues. The pool and hot tub were shut down and the area was poorly attended to.

2026-04-11 • via Nuitee
M
Megan • extended_group • us
5
Fine for a short stop, but no longer than that!
Pros:

The location was convenient for a one night stop on our way to but otherwise it was not one of the best Quality Inn’s we’ve ever used, I expected more from them.

Cons:

The pool was closed, which they don’t say until you book, it was very dingy and not super clean. The outside trash cans were overflowing at all times.

2026-03-31 • via Nuitee
T
The • couple • us
1
It was a long night and dirty facilities
Cons:

It was dirty

2026-03-31 • via Nuitee