Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Excellent location (lake, tram access) with free parking
Comfortable beds and good room views
Very good and varied breakfast
Family-friendly facilities (children's play area)
Quality toiletries (Rituals) noted
Cons:
Stained carpet in at least one room
Shower drainage problems / water stagnation
No kettle in rooms / no bottled water dispenser
Occasional room issues (fridge malfunction, flickering light)
Some guests found the restaurant expensive
Reports of mosquitoes in the area

Categories

Cleanliness
7.5
Generally reported as clean (rooms and bathrooms praised), but concerns noted about stained carpeting in at least one room and occasional shower drainage stagnation.
Service
9
Staff repeatedly praised for friendly, professional and attentive service; reviewers highlight a warm welcome and helpful team.
Location
9
Excellent location by the lake with tram access and convenient parking; multiple guests noted easy access to the city and pleasant surroundings.
Room Quality
7.5
Rooms are comfortable with good beds and lake views, but some guests reported issues (moquette stains, a malfunctioning fridge, flickering light, and shower drainage problems).
Amenities
6.5
Good family amenities (children's play area), free parking and quality toiletries noted, but missing small conveniences (no kettle in rooms, no bottled water dispenser) and some insect nuisance reported.
Value for Money
7.5
Perceived as good overall value for the Novotel chain and convenient for business near the lake; a few guests found the on-site restaurant somewhat expensive for its quality.
Food and Beverage
8.5
Breakfast and buffet repeatedly praised as varied and very good; restaurant opinions are mixed with at least one comment about price vs quality.
Overall Experience
8.5
Majority of reviews reflect a positive stay: comfortable rooms, great breakfasts, helpful staff and good location, with a few service/room issues that slightly reduce the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Lakeside Luxury

Outdoor Pool and Convenient Location
Situated on the shore of Bordeaux Lake, Novotel Bordeaux Lac offers an outdoor swimming pool with sun loungers and umbrellas. Its proximity to the Congress Centre and New Bordeaux Stadium makes it a prime choice for both business and leisure travelers.

Comfortable Accommodations and Dining Options
The air-conditioned rooms feature cable TV and a minibar, ensuring a comfortable stay. Guests can enjoy 24/7 à la carte dining in the on-site restaurant or dine on the terrace overlooking the lake. Families will appreciate that up to 2 children stay free when sharing with parents.

Easy Access to Attractions and Free Amenities
With the Parc des Expositions Line C tram stop nearby and free WiFi access, exploring the city is convenient. Additionally, free parking and proximity to the motorway make it easy for guests to navigate the area. Don't miss the chance to experience the wine trails in the region during your stay at Novotel Bordeaux Lac.

Important information:

Breakfast is served from 06:00 and 09:30 on weekdays, and from 07:00 and 11:00 at weekends. It is served in the breakfast room or via room service.

Please note that children under 16 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Location

Guest Reviews

8
Based on 3879 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
M
Marie-Pauline • extended_group • fr
10
Séjour famille
Pros:

Les chambres sont très bien pour 4 personnes, 2 adultes et 2 jeunes enfants.

Cons:

Pas de distributeurs de bouteilles d'eau ou de carafe en verre, seulement des gobelets et une fontaine à l'accueil

2026-10-30 • via Nuitee
B
bénédicte • extended_group • fr
10
Pros:

Qualité de la chambre et du restaurant. Gentillesse du personnel

Cons:

Évacuation de la douche, l'eau avait tendance à stagner

2026-10-29 • via Nuitee
I
Irina • couple • nl
10
2026-10-29 • via Nuitee
M
Marlène • extended_group • fr
10
Pros:

Hôtel
Chambre
Petit dej

2026-10-29 • via Nuitee
L
Lionel • extended_group • fr
7
2026-10-27 • via Nuitee
S
Serena • couple • fr
10
2026-10-27 • via Nuitee
S
SAID • family_with_children • fr
8
Bel établissement mais attention à la moquette
Pros:

Le buffet du petit déjeuner était très bien et la terrasse à l’extérieure était agréable

Cons:

J’étais déçu de la moquette de la chambre qui présentait de
Nombreuses taches désagréables

2026-10-25 • via Nuitee
C
Chahinez • solo_traveller • fr
8
Pros:

Hôtel propre confortable avec une jolie vue sur le lac le petit déjeuner est de bonne qualité et le personnel est à l’écoute

2026-10-23 • via Nuitee
B
Bermudes • extended_group • ch
1
Pros:

Rien

Cons:

Rien

2026-10-23 • via Nuitee
D
David • extended_group • fr
8
2026-10-23 • via Nuitee
P
Patricia • family_with_children • fr
9
2026-10-22 • via Nuitee
S
Sylvie • extended_group • fr
10
confort et pt dejeuner parfait
Pros:

lit confortable et petit dejeuner excellent
produits d'hygiene de douche de marque Ritual = parfait

2026-10-19 • via Nuitee
A
Allan • family_with_children • fr
10
2026-10-19 • via Nuitee
L
Laura • couple • fr
10
2026-10-19 • via Nuitee
S
Stephane • solo_traveller • fr
8
2026-10-18 • via Nuitee
A
Alyssa • couple • fr
9
Vraiment pas mal
Pros:

La vu la chambre qui est jolie et la salle de bain

Cons:

Le frigo à mal fonctionné la lumière à scintiller toute la nuit j'ai étais obligé de m'être quelque chose devant

2026-10-18 • via Nuitee
E
Elisabeth • couple • fr
9
Bon établissement
Pros:

Très pratique quand on a affaire dans la quartier du lac. La façade mériterait un rafraîchissement mais la chambre était parfaite. Bon petit déjeuner varié.

Cons:

J’ai trouvé le restaurant un peu cher pour la qualité.

2026-10-18 • via Nuitee
T
Tifffany • extended_group • ch
8
2026-10-16 • via Nuitee
A
ALEXANDRA • family_with_children • fr
10
Pros:

La literie était très confortable, la chambre et la salle de bain étaient très propres. L'espace jeux au RDC est très bien pensé pour les enfants et même les plus grands. Le petit déjeuner proposé par l'établissement est varié, complet, nous avons très bien mangé.

2026-10-15 • via Nuitee
K
Kadir • extended_group • tr
10
2026-10-15 • via Nuitee