Novotel Antwerpen - Ekeren

Hotels
Novotel
7.5 (1181 reviews)
Luithagen - Haven 6 , Antwerp , be

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Restaurant quality
Cons:
Cleanliness issues
Staff service variability

Categories

Cleanliness
5.89
Several reviews mentioned issues with cleanliness, including dirty linens and unclean washrooms.
Service
7.36
While some staff were friendly, there were significant complaints about rudeness from others.
Location
8.9
Multiple reviews highlighted the convenient proximity to the city.
Room Quality
6.85
Complaints about uncomfortable beds and insufficient heating were noted.
Amenities
7.38
The hotel lacks essential amenities for children and basic bathroom supplies.
Value for Money
8.34
Some reviews felt that the pricing was fair based on location but were disappointed with service.
Food and Beverage
7.89
The restaurant was positively received, with good food and atmosphere.
Overall Experience
7.36
Guest experiences varied widely, with major dissatisfaction leading to overall mixed feelings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:14

Property Description

Luxurious Accommodation
Novotel in Antwerpen's harbour offers modern rooms with satellite TV, work desk, and complimentary tea/coffee facilities.

Leisure and Dining
Guests can enjoy an outdoor pool, fitness area, and a garden with a terrace. Indulge in international cuisine at the Foodsquare Brasserie or grab a snack at the bar.

Convenient Location
Located in the business district, Novotel is a short drive from the airport, Meir Shopping District, and the historic center of Antwerp. Easy access to Ghent makes it an ideal choice for business and leisure travelers alike.

Book now for a memorable stay at Novotel Antwerpen!

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Please note that up to 2 children (15 years old or younger) stay free when sharing their parents' room.

Guests staying with children are required to inform the hotel of the number of children and their age in the Special Request Box.

Please note that as per the 1st of February 2017 a Low Emission Zone will be active in Antwerp city center. This may result in additional costs for certain vehicle types. Cars without a Belgian or Dutch number plate are required to register before entering the low emission zone. Please check the conditions beforehand.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 1181 reviews
Cleanliness: 5.89
Service: 7.36
Location: 8.9
Room Quality: 6.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.36
W
Wilhelmus couple be
5
2026-07-25 via Nuitee
J
Jose couple nl
9
Pros:

De jongen bij de receptie was heel vriendelijk, dacht met ons mee. Heel fijn met zo een ontvangst

Cons:

Niks

2026-07-25 via Nuitee
I
Ismail solo_traveller sa
10
2026-07-25 via Nuitee
K
Kimm family_with_children nl
8
2026-07-24 via Nuitee
Y
Yakup family_with_children tr
8
Konum Antwerp merkeze uzak
Pros:

Tesis temiz rahat

Cons:

Konum Antwerp merkeze uzak

2026-07-23 via Nuitee
K
Kemal extended_group nl
2
Unacceptable
Pros:

One of the rooms wasn’t cleaned and the personell at the reception was rude when getting our keys

Cons:

Not clean, rude personel

2026-07-23 via Nuitee
S
Santo family_with_children be
8
Hôtel agréable et propre
Pros:

La chambre et le petit-déjeuner

Cons:

Le restaurant n’est pas tout le temps ouvert

2026-07-23 via Nuitee
S
sam solo_traveller nl
7
Pros:

Laad mogelijkheid Tesla, parkeer gelegenheid

Cons:

Alle bestek borden glazen ware niet schoon tijdens het ontbijt, verse broodjes werden net de hand in de presentatie manden gelegd, de persoon had wel handschoentjes aan maar deed vervolgens alles met die hand schoenen aan, dat deed mijn eetlust geen goed, scrambled eggs bevat bijna geen ei.

2026-07-23 via Nuitee
M
Mikkelsen solo_traveller dk
3
Et Hotel i Industri omraade, god morgenmad, resten meget mangelfuldt
Pros:

Der er ikke meget godt at sige, prisen er helt ude af proportioner for det man faar for pengene

Cons:

Daarlig rengoering
mangelfuld Menu Card mange dage, nogle dage kun en haandskreven A-4 side
I baren skulle der vaere 5 Oel paa fad, men den ene aften jeg kom tilbage fra arbejde var der kun en - og saa i Belgien

2026-07-23 via Nuitee
M
Mohamad Dib solo_traveller de
10
2026-07-22 via Nuitee
A
Amelyne couple be
8
Nous avons passé un chouette séjour et nous y reviendrons
Pros:

Le calme
L ambiance conviviale pour regarder la finale du foot

Cons:

Dommage que le déjeuné était pas compris dans le prix

2026-07-22 via Nuitee
N
Nayaday solo_traveller nl
8
Pros:

La comida del restaurante estaba muy rica

Cons:

En general estoy contenta pero si especificar algo seria el tamaño de la habitacion familiar y que no tenia canales de television para niños

2026-07-22 via Nuitee
M
María Josep family_with_children es
8
2026-07-21 via Nuitee
M
Mougel Sandrine solo_traveller fr
9
Pros:

Personnel. Acceuillant et localisation à côté du parking à 1euros pour se rendre en transport en commun e' ville bon plan

2026-07-21 via Nuitee
H
Heddeland family_with_children no
8
2026-07-21 via Nuitee
N
Noelia family_with_children es
3
Las sillas del restaurante y la moqueta estaban sucísimas.
Pros:

Que tuviese piscina.

Cons:

Que no me hiciesen la habitación.

2026-07-20 via Nuitee
H
Huseyin extended_group tr
8
Pros:

Tipik bir otel temiz çalışanlar nazik küçük bir havuzu var ücretsiz otopark mevcut

Cons:

Merkeze uzak birde biz 2 yetişkin 2 çocuk kaldık oda bize çok küçük kaldı

2026-07-20 via Nuitee
K
Karen family_with_children de
8
Pros:

Stayed for two nights whilst supporting our son who was competing in an athletics meet at the nearby stadium. Location was good for this but there is nothing else close by, it is in the industrial area. Clean, comfortable room and dog friendly. It served our purpose.

Cons:

Lack of staff in the restaurant and the opening hours were minimal. Nothing else close by for lunch.

2026-07-20 via Nuitee
V
VERA family_with_children fr
8
2026-07-19 via Nuitee
T
Tavernier couple be
4
2026-07-19 via Nuitee