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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Solarium
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Shared lounge/TV area
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Parking garage
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Concierge service
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Special diet menus - on request
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Pool with view
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Electric vehicle charging station
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Kid-friendly buffet
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Open-air bath
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Pool bar
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Plunge pool
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Infinity pool
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Coffee Shop on site
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Fruits
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Mobile app for room service
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Pub crawls
Review Highlights
Categories
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Property Description
Luxurious Rooms with Modern Amenities
The H10 Puerta de Alcalá boasts stylish rooms with wooden flooring, a minibar, and a pillow menu. Each room is equipped with air conditioning, free WiFi, and a TV. The modern bathrooms come with all necessary amenities for a comfortable stay.
Dining and Entertainment Options
Guests can indulge in a buffet-style breakfast at the hotel's restaurant and enjoy drinks at the garden lounge-bar. Additionally, various restaurants and tapas bars are just a short walk away, offering a variety of dining options.
Convenient Location and Nearby Attractions
Situated near Retiro Park and a metro station, this H10 hotel is within walking distance of popular landmarks such as Puerta de Alcalá Gate and Plaza Cibeles. The proximity to the Prado Museum, city center, and shopping destinations makes it an ideal choice for travelers looking to explore Madrid.
Book your stay at H10 Puerta de Alcalá for a luxurious and convenient experience in the heart of Madrid.
For non-refundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.
Please note that the property reserves the right to pre-authorise cards prior to arrival.
When booking more than 4 rooms, different policies and additional supplements may apply.
Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.
Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace.
Hotel may verify the credit card that guarantees this reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Nice Stay. Good location and pleasant rooms. Would be good if you could take drinks up to the rooftop as it’s part of the hotel
La vista desde la piscina
El aire acondicionado podría haber estado un poco más frío
Nos hicieron un upgrade de habitación!
La habitacion y la terraza
Great location, wonderful terrace with a pool
TV didn’t have any apps to watch a movie:(
Todo
Nada
Todo, fui hace 3 años, volví este año y estaba igual o mejor.
La situación
El horario de la piscina muy pobre, cerrar a las 7 de la tarde cuando mejor se está una pena.
La ubicación
Salía muy mal olor a desague del lavamanos. Los dos dias que estuvimos
La terraza
El parking
Muy cómodo, bien situado, con bonitas vistas y una piscina para poder refrescarse
It was in a lovely location right beside retiro park which I would definitely recommend visiting. There are lots of nice shops and restaurants nearby. The pool area and rooftop was lovely. All the staff were very nice and accommodating (especially when our flight was at night and they allowed us to store or bags and use the pool).
I didn't realize the basic double room was so small! Probably a mistake on my behalf but make sure to look out for it. Also we didn't know until we go there that we had to book the pool beds and we could only book them for an hour each day. However, most times we could stay for longer as it wasn't too busy which was great.
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