Hilton Garden Inn Las Colinas

Hotels
Hilton Garden Inn
8.3 (586 reviews)
7516 Las Colinas Boulevard , Irving , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Friendly staff
Comfortable stay
Cons:
Service issues
Complaints about maintenance
Pricing concerns

Categories

Cleanliness
8.03
Generally clean, though some rooms showed signs of maintenance issues.
Service
8.7
Staff were generally friendly and professional, though there were some complaints regarding individual service experiences.
Location
9.04
Excellent location with easy access to restaurants and shops.
Room Quality
8.09
Rooms were mostly comfortable but some had issues like outdated amenities.
Amenities
8.52
A good range of amenities available, including breakfast options.
Value for Money
7.98
Decent value given the offerings, but some found specific pricing high.
Food and Beverage
7.53
Breakfast options available but pricing noted as excessive by some guests.
Overall Experience
8.5
Most guests enjoyed their stay with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:31

Property Description

Modern Amenities
Experience comfort and convenience with free Wi-Fi, a 32-inch LCD HDTV, and an iPod docking station in every room. The microwave, refrigerator, and coffee maker ensure you have everything you need for a relaxing stay.

Convenient Services
Take advantage of the free shuttle service, gym, and 24-hour business center. Whether you're here for work or leisure, we have you covered with all the essential services to make your stay seamless.

Delicious Dining Options
Indulge in a delicious meal at The Great American Grill Restaurant or grab snacks and beverages at The Pavilion Pantry, open 24 hours. With breakfast, dinner, and room service available, you'll never have to worry about going hungry during your stay.

Book now for a memorable stay at Hilton Garden Inn Las Colinas, where comfort and convenience meet luxury!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Nov 12, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 586 reviews
Cleanliness: 8.03
Service: 8.7
Location: 9.04
Room Quality: 8.09
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8.5
C
Courtney family_with_children gb
7
2026-05-30 via Nuitee
V
Vickie couple us
8
2026-05-26 via Nuitee
Z
Zhaoyi couple us
10
2026-05-26 via Nuitee
G
Greg couple us
7
2026-05-19 via Nuitee
X
X9241KPjorgef Business
4
Good location, bad experience
Pros:

I have been a Hilton Honors member for more than two decades and have stayed at hundreds of Hilton properties around the world. I am also a Marriott Bonvoy member and have stayed at many Marriott properties as well. I mention this only to make clear that I travel frequently and have a reasonable basis for comparison.
I stayed at this hotel for two nights this week, and unfortunately, it was one of the worst hotel experiences I have had in a long time.

First, I was assigned a room on the first floor, located near the rear entrance. The constant slamming of the door throughout the night made it very difficult to sleep. Second, the beds were extremely uncomfortable and appeared badly outdated. My room had two beds, and I tried both, but neither was any better. The pillows were also very flat and uncomfortable.

For approximately $300 per night, plus taxes, I would expect a much better sleeping experience, including decent sheets, pillows, and bedding. Instead, the sheets and comforter felt very low quality.

The breakfast was just okay. There is an $18 buffet, which I did not find to be worth the price. The hotel also offers basic à la carte options. The coffee was cold and lacked flavor. That said, the breakfast staff was attentive and friendly.
The location is convenient if you need to be close to the airport, which is about a 15-minute drive. However, there is very little within easy walking distance. The hotel is located on a major road with heavy traffic, and crossing the street requires walking to the nearest traffic light. The nearby options are mostly fast-food restaurants, gas stations, and a Denny’s about two blocks away, which is not ideal in the Dallas heat.
At checkout, the hotel was unable to print my receipt.

Overall, the hotel needs a significant upgrade. Given the condition of the rooms, the quality of the bedding, and the overall experience, I found it to be grossly overpriced for what it offers. I would not stay here again and do not recommend it.

2026-05-14 via Tripadvisor
N
Nicki family_with_children us
10
Perfect area for what we had planned.
Pros:

The rooms are always nice, clean and roomy

Cons:

I added a person to room and the rate went up.

2026-05-03 via Nuitee
P
Payns couple us
10
2026-05-03 via Nuitee
I
ibon solo_traveller us
10
2026-04-27 via Nuitee
G
GREEN couple us
10
2026-04-19 via Nuitee
D
Denytra couple us
5
2026-04-16 via Nuitee
S
Sasidharan couple us
6
Comfortable pedestrian
Pros:

Convenient

Cons:

Not upscale

2026-04-16 via Nuitee
Y
Ygal solo_traveller us
1
2026-04-13 via Nuitee
M
Megan couple us
7
2026-04-05 via Nuitee
J
JESUS couple es
9
2026-03-29 via Nuitee
J
juliecN8514MP Business
2
They took my Money.
Pros:

We reserved two rooms and selected the advanced purchase rate and prepaid 2 weeks prior to our stay. On the day of our stay they charged us AGAIN. When I called prior to boarding my flight I was told numerous times that I didn't pay prior even though I can clearly see it taken out of my bank with the advanced purchase notation from Hilton. Then the story went to I wasnt actually charged again even though I could clearly see it out of my bank account to then it was well this is Hiltons policy but it wasnt an actual charge just a hold and that as soon as I check out I will see my money back. However it WAS a charge, my money is not back into my account and my bank shows they put it through. I will be contacting Hilton corporate as I am a business diamond member and filing a complaint with the BBB. Save yourself the headache. There are much nicer Hilton properties nearby.

2026-03-23 via Tripadvisor
A
Alexandra solo_traveller us
9
2026-03-23 via Nuitee
A
Alexandra solo_traveller us
10
2026-03-23 via Nuitee
E
Evelyn couple us
10
Excellent!
2026-03-15 via Nuitee
M
Maria family_with_children us
8
2026-03-13 via Nuitee
S
Shalonda solo_traveller us
4
With 5 floors and ample accommodations I was mishandle by the Caucasian male at the front desk.
Cons:

As an single African American woman, I didn't like the fact that I was placed in an conjoined room at the end of the hall next to the exit door. I felt extremely uncomfortable like I was being setup for human trafficking.

2026-03-12 via Nuitee