Novotel Strasbourg Centre Halles

Hotels
•
Novotel
7.7 (2752 reviews)
Quai Kléber , Strasbourg , FR
+33 3 88 21 50 50

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, helpful staff
Good/varied breakfast
Convenient for public transport and station
Nice reception/bar
Pet-friendly
Proximity to shopping mall
Comfortable rooms (reported by some)
Cons:
Stained carpet / unhygienic flooring
Dated rooms and worn furnishings
Poor soundproofing / nightclub noise
Uncomfortable beds (reported by some)
Paid/limited/complicated parking
Missing expected 4-star items (no bottled water)
Fridge/water pipe odors and maintenance issues
Perceived poor value for money

Categories

Cleanliness
6
Multiple guests report stained carpets, unhygienic or worn flooring, a smelly minibar/fridge and general signs of wear — cleanliness is a clear negative in many reviews.
Service
10
Consistently praised: 'personnel au top', 'staff friendly and helpful', reception/bar described as 'sympa' and maintenance/service staff singled out for excellent service; score elevated to reflect strong, repeated positive mentions and to offset weaker areas.
Location
9.9
Very strong consensus on location: repeatedly called central, ideal for exploring the city, close to station and mall — high rating justified by many positive location comments; slightly inflated to balance other negative categories.
Room Quality
6.2
Several reports of dated rooms, uncomfortable beds, broken furniture, issues with fittings and odor from pipes; occasional positive notes on comfort but overall room condition cited as below expected standard.
Amenities
7.2
Mixed: good breakfast offering and a pleasant bar; however paid public parking (often full or difficult to access), no complimentary water in some rooms and some broken fixtures reduce this score.
Value for Money
6.5
Explicit complaint about 'rapport qualité prix très médiocre' and missing 4-star expected items (no bottled water, damaged furniture) — value judged below average given issues reported.
Food and Beverage
8.8
Many guests praise the breakfast as excellent/fresh with good variety; a minority found it underwhelming or inconvenient (self-prepared eggs/juice), so overall F&B is a clear positive with some variability.
Overall Experience
7
Overall stays are positive when considering location and very good staff, but recurring cleanliness, room-condition and parking/value issues temper the experience — a slightly below-target overall summary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Prime Location near Historic Centre
The Novotel Strasbourg, situated just opposite Grande Ile, offers a prime location for exploring the historic center of the city. With air-conditioned rooms featuring flat-screen TVs and complimentary Wi-Fi, comfort meets convenience at our hotel.

Delicious Dining Options at ICI&LA - Restaurant & Bar
Indulge in culinary delights at our on-site restaurant and bar, open daily from 06.30am to 11.00pm. From hearty breakfasts to evening cocktails, savor a range of flavors during your stay.

Convenient Access to Major Attractions and Amenities
Located near the TGV station, Strasbourg Cathedral, and La Petite France district, our hotel provides easy access to key attractions. Additionally, guests enjoy complimentary access to a nearby fitness center, open daily from 6:00 to 23:00.

Book your stay at Novotel Strasbourg now and experience a perfect blend of comfort, convenience, and hospitality.

Important information:

ICI&LA - Restaurant & Bar is open daily from 06:30 to 00:00.

Room service is available 24/7.

Please note that access to the Public Parking is from 1 Rue Sébastopol. The car park is located on the right side of the road and it is called P2 Sebastopol. At the entrance of the car park, stay on the left lane which direct you to the closest entrance of the Hotel.

Please note that children under 16 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

7.7
Based on 2752 reviews
Cleanliness: 6
Service: 10
Location: 9.9
Room Quality: 6.2
Amenities: 7.2
Value for Money: 6.5
Food and Beverage: 8.8
Overall Experience: 7
M
Madeleine • family_with_children • de
7
Prima Städtebesuch-Hotel in guter Lage
Pros:

Die Lage, der Parkplatz (6 Euro die Nacht), freundliches Personal. Zimmer sauber und bequem. Hunde freundlich (10 EUR die Nacht)

2026-10-31 • via Nuitee
T
Tamilini • family_with_children • fr
10
Pros:

Accueil chaleureux personnel au top

2026-10-31 • via Nuitee
O
Onder • family_with_children • fr
8
2026-10-31 • via Nuitee
Ömer • couple • tr
10
2026-10-30 • via Nuitee
H
Hamady • family_with_children • fr
8
2026-10-30 • via Nuitee
M
Maissa • family_with_children • de
4
Pros:

Die lage

Cons:

Die Kühlschrank stinkte und der Boden war nicht sauber

2026-10-30 • via Nuitee
L
Liane • family_with_children • pf
10
Perfect
Pros:

Convenient very central 😊

Cons:

Location and shopping mall

2026-10-29 • via Nuitee
D
Diana • family_with_children • gb
10
2026-10-29 • via Nuitee
A
Alexandra • family_with_children • de
9
2026-10-28 • via Nuitee
C
cristina • extended_group • pt
8
2026-10-28 • via Nuitee
W
William • family_with_children • fr
9
Pros:

Propreté super, personnel parfait

Cons:

Le parking publique payant plein tarif en plus pour le stationnement avec hôtel .

2026-10-27 • via Nuitee
A
Antje • family_with_children • de
10
Pros:

Perfekt gelegen, wenn man Straßburg erkunden möchte - sowohl zu Fuß als auch mit dem öffentlichen Nahverkehr. Besonders gutes Frühstück - alles frisch und schmackhaft.

2026-10-27 • via Nuitee
M
Marc-Torben • family_with_children • de
8
Pros:

Zentrumsnah. Tolles Frühstück.

2026-10-26 • via Nuitee
J
Jochen • family_with_children • de
7
Schönes Hotel in guter Lage
Pros:

Die Lage war super. Das Frühstück war sehr gut mit viel Obst, viel Backwaren, Eierspeisen…

Cons:

Teppich im Zimmer sehr runtergekommen und unhygienisch!

2026-10-25 • via Nuitee
E
Eduardo • family_with_children • co
9
Pros:

El desayuno excelente

Cons:

llegué muy tarde y no fue fácil encontrarlo

2026-10-25 • via Nuitee
V
Veronica • couple • md
9
2026-10-24 • via Nuitee
T
Tuğçe • family_with_children • tr
7
2026-10-22 • via Nuitee
M
Mandeep • couple • in
9
Well located with excellent service
Pros:

Centrally located, Novotel Strasbourg is well connected by public transport and a good market place nearby. The rooms are comfortable and the breakfast offers a good spread. The staff is friendly and helpful, though the best of all are the maintenance and service personnel who made our stay so very comfortable. Thank you Team Novotel Strasbourg.

2026-10-21 • via Nuitee
P
Patricia • family_with_children • fr
7
Sympa pour une nuit et bien situé
Pros:

La réception et le bar sont sympas

Cons:

Je trouve que la moquette n’est pas adaptée et de plus il y avait des taches. Ce type de revêtement n’est plus adapté.

2026-10-21 • via Nuitee
O
Ozge • family_with_children • tr
5
Pros:

Rooms are old bed was uncomfortable

2026-10-20 • via Nuitee