Novotel Strasbourg Centre Halles

Hotels
•
Novotel
7.8 (2773 reviews)
Quai Kléber , Strasbourg , FR
+33 3 88 21 50 50

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast
Cons:
Cleanliness issues
Poor service in some instances

Categories

Cleanliness
6.69
Several mentions of lack of cleanliness, particularly with toilet facilities.
Service
8.16
Mixed reviews with some positive sentiments about staff but notable unhelpfulness in certain situations.
Location
9.7
Very positive remarks about the hotel's convenient location.
Room Quality
7.15
Concerns about room size and some problems with temperature control.
Amenities
7.68
Mixed feedback; some amenities like breakfast were positively noted, but other issues raised.
Value for Money
6.64
General discontent regarding pricing for the quality received.
Food and Beverage
8.19
Breakfast was reported as good, but some found it too expensive.
Overall Experience
8.16
Overall dissatisfaction noted in several reviews despite some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Prime Location near Historic Centre
The Novotel Strasbourg, situated just opposite Grande Ile, offers a prime location for exploring the historic center of the city. With air-conditioned rooms featuring flat-screen TVs and complimentary Wi-Fi, comfort meets convenience at our hotel.

Delicious Dining Options at ICI&LA - Restaurant & Bar
Indulge in culinary delights at our on-site restaurant and bar, open daily from 06.30am to 11.00pm. From hearty breakfasts to evening cocktails, savor a range of flavors during your stay.

Convenient Access to Major Attractions and Amenities
Located near the TGV station, Strasbourg Cathedral, and La Petite France district, our hotel provides easy access to key attractions. Additionally, guests enjoy complimentary access to a nearby fitness center, open daily from 6:00 to 23:00.

Book your stay at Novotel Strasbourg now and experience a perfect blend of comfort, convenience, and hospitality.

Important information:

ICI&LA - Restaurant & Bar is open daily from 06:30 to 00:00.

Room service is available 24/7.

Please note that access to the Public Parking is from 1 Rue Sébastopol. The car park is located on the right side of the road and it is called P2 Sebastopol. At the entrance of the car park, stay on the left lane which direct you to the closest entrance of the Hotel.

Please note that children under 16 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

7.8
Based on 2773 reviews
Cleanliness: 6.69
Service: 8.16
Location: 9.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.19
Overall Experience: 8.16
C
christoph • solo_traveller • de
5
2026-09-19 • via Nuitee
C
Carmen • extended_group • es
8
2026-09-18 • via Nuitee
I
Ilze • extended_group • lv
2
Price does not match the quality
Pros:

The staff of the hotel was super ignorant. It took us a lot of arguments to get our invoice corrected.

Cons:

Personal is not qualified,dirty rooms

2026-09-17 • via Nuitee
S
Stefano • family_with_children • be
9
Pros:

Posizione e pulizia

Cons:

Gestione parcheggio

2026-09-16 • via Nuitee
G
Geneviève • couple • nc
9
2026-09-15 • via Nuitee
D
Damir • couple • hr
5
Es gehet!!
Pros:

Zimmer nicht gepfägt und einige Mängel.

Cons:

Zimmer am meisten.
Frühstück.

2026-09-15 • via Nuitee
M
Meier • solo_traveller • ch
8
2026-09-15 • via Nuitee
I
IMANE • family_with_children • fr
10
2026-09-13 • via Nuitee
V
von Lewinski • solo_traveller • ch
10
Pros:

The employees are so kind and very helpful
I do really appreciate that.
Thank you so much Novotel

Cons:

Walking distance to the City and Train station
Very recomendable

2026-09-13 • via Nuitee
G
Gianni • solo_traveller • fr
8
2026-09-13 • via Nuitee
O
Ole • family_with_children • dk
8
2026-09-10 • via Nuitee
A
Antonio • family_with_children • it
9
Pros:

Colazione e parcheggio

Cons:

Mancanza di scopetto nel vano bagno, senza il quale non è stato possibile pulire il water.

2026-09-09 • via Nuitee
P
Pelda • family_with_children • fr
10
2026-09-08 • via Nuitee
K
Klaus • family_with_children • de
8
2026-09-08 • via Nuitee
T
Tina • family_with_children • au
8
Great value. We loved Strasbourg!
Pros:

Great location. Comfortable room.

2026-09-08 • via Nuitee
M
Michael • family_with_children • ch
9
Novotel buche ich immer wenn möglichin in der City.
Pros:

Die Lage ist perfekt. Tolles Frühstück, Familienzimmer

Cons:

Teils älteres Zimmer mit nichtabschliessbarer Zwischentüre? Aber halb so schlimm - Zimmer waren so wie gewohnt. Tipptopp.

2026-09-07 • via Nuitee
T
Tamas Piry • family_with_children • hu
9
2026-09-07 • via Nuitee
U
ute • family_with_children • de
8
2026-09-07 • via Nuitee
B
Blanche • family_with_children • nl
8
Perfecte locatie en heerlijk ontbijt.
Pros:

De lobby en het ontbijt is fantastisch. Personeel zeer vriendelijke de locatie was echt zo dichtbij het drukke centrum, maar je merkt er niets van in het hotel. Leuk om boven de shopping Mall te zitten.

Cons:

De kamers kan op kleine puntjes beter. Stekkerdoos viel bijna uit de muur. Wat verouderde toilet. Maar het was wel goed schoon gemaakt.

2026-09-07 • via Nuitee
F
FRANCOIS • solo_traveller • ch
9
Excellent séjour à Strasbourg
Pros:

Excellente situation, le parking dans l'immeuble, chambre confortable et bien équipée, excellent service.

Cons:

Rien

2026-09-06 • via Nuitee