Novotel Strasbourg Centre Halles

Hotels
•
Novotel
7.8 (2513 reviews)
Quai Kléber , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast
Cons:
Cleanliness issues
Poor service in some instances

Categories

Cleanliness
6.69
Several mentions of lack of cleanliness, particularly with toilet facilities.
Service
8.16
Mixed reviews with some positive sentiments about staff but notable unhelpfulness in certain situations.
Location
9.7
Very positive remarks about the hotel's convenient location.
Room Quality
7.15
Concerns about room size and some problems with temperature control.
Amenities
7.68
Mixed feedback; some amenities like breakfast were positively noted, but other issues raised.
Value for Money
6.64
General discontent regarding pricing for the quality received.
Food and Beverage
8.19
Breakfast was reported as good, but some found it too expensive.
Overall Experience
8.16
Overall dissatisfaction noted in several reviews despite some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Prime Location near Historic Centre
The Novotel Strasbourg, situated just opposite Grande Ile, offers a prime location for exploring the historic center of the city. With air-conditioned rooms featuring flat-screen TVs and complimentary Wi-Fi, comfort meets convenience at our hotel.

Delicious Dining Options at ICI&LA - Restaurant & Bar
Indulge in culinary delights at our on-site restaurant and bar, open daily from 06.30am to 11.00pm. From hearty breakfasts to evening cocktails, savor a range of flavors during your stay.

Convenient Access to Major Attractions and Amenities
Located near the TGV station, Strasbourg Cathedral, and La Petite France district, our hotel provides easy access to key attractions. Additionally, guests enjoy complimentary access to a nearby fitness center, open daily from 6:00 to 23:00.

Book your stay at Novotel Strasbourg now and experience a perfect blend of comfort, convenience, and hospitality.

Important information:

ICI&LA - Restaurant & Bar is open daily from 06:30 to 00:00.

Room service is available 24/7.

Please note that access to the Public Parking is from 1 Rue Sébastopol. The car park is located on the right side of the road and it is called P2 Sebastopol. At the entrance of the car park, stay on the left lane which direct you to the closest entrance of the Hotel.

Please note that children under 16 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2513 reviews
Cleanliness: 6.69
Service: 8.16
Location: 9.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.19
Overall Experience: 8.16
J
Jordi • solo_traveller • es
9
Pros:

La bona situació, aire condicionat a l'habitació, excel·lent esmorzar bufet

Cons:

Res

2026-07-04 • via Nuitee
N
Nella • family_with_children • it
8
Piacevole.
Pros:

Colazione ok.

Cons:

Parcheggio caro e non convenzionato con hotel.

2026-07-04 • via Nuitee
M
MARIA EUGENIA • couple • ar
10
Pros:

Muy buena ubicación . Excelente las camas y piezas . Muy lindo el lobby

2026-07-04 • via Nuitee
A
Abdullah • family_with_children • sa
8
Pros:

الفندق فوق المول ارضية الشقه تم تجديده ليس كل الشقق حجزت غرفتين بين الغرفتين باب مشترك اطلاله على الشارع عازل صوت تمام يمكن فتح الشباك المكيف بارد

Cons:

الحمام منفصل عن المروش مساحة الحمام 100سم × 80سم
عليك فتح باب الحمام تماما للدخول لا يوجد شطاف

2026-07-03 • via Nuitee
C
Cosmescu • solo_traveller • ro
7
Personal receptie
Pros:

Locatia

Cons:

Personalul de la receptie si de la barul receptiei nu a fost prietenos.La receptie a insistat sa ne ia o garantie pe care nu o utilizam,in cele din urma nu a fost perceputa.La barul din receptie personalul pleca frecvent motiv pentru care a durat pana sa ne preia comanda.

2026-07-02 • via Nuitee
A
ahmed • couple • sa
4
Very bad experience
Pros:

Only location

Cons:

From beginning to end
No respect from lady in front of disc
No explanation for parking
No smiling even
Hotel is not level of 4 stars for sure
Room with bad furniture
Ac is not good
Breakdast acceptable

2026-06-30 • via Nuitee
P
Parvin • extended_group • az
10
Pros:

The location was excellent—very convenient, close to the city center, and easy to get around. Everything was clean and well maintained. If I come back to Strasbourg, this will definitely be one of the places I’ll stay again.

2026-06-30 • via Nuitee
N
nehemia • couple • il
5
יחס גרוע!!!
Pros:

טעינו בתאריך וביקשנו לקחת את המזוודות לקבלה ונבוא לקחת הם איימו שהם יזרקו את המזוודות מחוץ למלון

Cons:

יחס לאורחים שטעו בתאריך לא באים לעזור

2026-06-29 • via Nuitee
F
Felix • couple • de
7
Gute Lage und perfekt für Einkauf
Pros:

Die Lage war hervorragend

Cons:

Hohe Parkgebühren

2026-06-29 • via Nuitee
Y
Yuliia • solo_traveller • de
10
Pros:

Alles war super: perfekte Lage, freundlichen Personal, gutes Frühstück. Kann ich nur empfehlen

2026-06-29 • via Nuitee
F
Frederik Sommerset • solo_traveller • no
8
Pros:

God service og sentral beliggenhet

2026-06-28 • via Nuitee
G
Gabriella • family_with_children • de
8
2026-06-28 • via Nuitee
D
Davina • family_with_children • fr
10
2026-06-28 • via Nuitee
V
Vikram • couple • in
7
2026-06-28 • via Nuitee
S
silvia • family_with_children • it
8
Tutto ok
Pros:

Ottima colazione

2026-06-28 • via Nuitee
A
AB • solo_traveller • fr
10
2026-06-28 • via Nuitee
A
Afua • couple • de
8
Pros:

Being right in the middle of town

Cons:

The mold in the shower and cracked tiles in bathroom

2026-06-28 • via Nuitee
G
Gael • solo_traveller • fr
10
2026-06-28 • via Nuitee
V
Vasilios • family_with_children • se
10
Perfect hotel to stay.
Pros:

Very nice room. Central walking distance to city.

2026-06-27 • via Nuitee
J
Jacques • solo_traveller • fr
9
Pros:

Petite déjeuner moyen
Au prix L'Hôte..!

2026-06-27 • via Nuitee