Novotel Strasbourg Centre Halles

Hotels
Novotel
7.8 (2773 reviews)
Quai Kléber , Strasbourg , fr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast
Cons:
Cleanliness issues
Poor service in some instances

Categories

Cleanliness
6.69
Several mentions of lack of cleanliness, particularly with toilet facilities.
Service
8.16
Mixed reviews with some positive sentiments about staff but notable unhelpfulness in certain situations.
Location
9.7
Very positive remarks about the hotel's convenient location.
Room Quality
7.15
Concerns about room size and some problems with temperature control.
Amenities
7.68
Mixed feedback; some amenities like breakfast were positively noted, but other issues raised.
Value for Money
6.64
General discontent regarding pricing for the quality received.
Food and Beverage
8.19
Breakfast was reported as good, but some found it too expensive.
Overall Experience
8.16
Overall dissatisfaction noted in several reviews despite some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Prime Location near Historic Centre
The Novotel Strasbourg, situated just opposite Grande Ile, offers a prime location for exploring the historic center of the city. With air-conditioned rooms featuring flat-screen TVs and complimentary Wi-Fi, comfort meets convenience at our hotel.

Delicious Dining Options at ICI&LA - Restaurant & Bar
Indulge in culinary delights at our on-site restaurant and bar, open daily from 06.30am to 11.00pm. From hearty breakfasts to evening cocktails, savor a range of flavors during your stay.

Convenient Access to Major Attractions and Amenities
Located near the TGV station, Strasbourg Cathedral, and La Petite France district, our hotel provides easy access to key attractions. Additionally, guests enjoy complimentary access to a nearby fitness center, open daily from 6:00 to 23:00.

Book your stay at Novotel Strasbourg now and experience a perfect blend of comfort, convenience, and hospitality.

Important information:

ICI&LA - Restaurant & Bar is open daily from 06:30 to 00:00.

Room service is available 24/7.

Please note that access to the Public Parking is from 1 Rue Sébastopol. The car park is located on the right side of the road and it is called P2 Sebastopol. At the entrance of the car park, stay on the left lane which direct you to the closest entrance of the Hotel.

Please note that children under 16 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Location

Guest Reviews

7.8
Based on 2773 reviews
Cleanliness: 6.69
Service: 8.16
Location: 9.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.19
Overall Experience: 8.16
Q
Qiang family_with_children cn
7
这里是我们的去斯图加特的中转站,没有任何期待,只是住一晚而已,感受挺好
Pros:

早餐还是不错的,品种和质量好过巴黎机场的酒店

Cons:

从地下停车场去酒店前台的路标指示不明确,停下车找了半天呀,不满意!

2026-08-29 via Nuitee
E
Esther family_with_children de
7
Tolle beeindruckende Stadt, dafür Unterkunft super
Pros:

Zentrale Lage, Tiefgarage

Cons:

Sauberkeit im Zimmer mäßig

2026-08-29 via Nuitee
V
Virginia solo_traveller es
8
2026-08-29 via Nuitee
P
Paul family_with_children nl
5
2026-08-28 via Nuitee
C
Chris solo_traveller au
8
2026-08-28 via Nuitee
M
Madlen family_with_children de
10
Zentrale Lage und freundliches Personal
Pros:

Zentrale Lage, gutes Frühstück, saubere Zimmer

2026-08-28 via Nuitee
S
Sulipta family_with_children us
7
Stay was comfortable
Pros:

Breakfast was amazing

Cons:

Carpets in room was dirty and stained

2026-08-28 via Nuitee
L
Liliia family_with_children ua
9
2026-08-28 via Nuitee
T
Taras family_with_children ua
9
Very nice place to stay in Strasbourg
Pros:

Very convenient location. In one building there is a shopping center, an Auchan grocery store and a two-level underground parking. Public transport is in front of the entrance. The city center is across the bridge. Very rich breakfast. The room has air conditioning, convenient sockets. Very clean and thoroughly cleaned.

Cons:

The hotel offers to use the -2 level of parking. And there is no elevator there. It is inconvenient to drag suitcases up the narrow stairs.

2026-08-27 via Nuitee
E
Ejder Yasin family_with_children tr
6
Pros:

Konum güzel

Cons:

Oda temizliği kötü. IBIS otelden farklı olarak terlik, kulak temizleme çubuğu vs koymaları gerekti ama hiçbiri odada yoktu

2026-08-27 via Nuitee
M
Marie-Gaëlle family_with_children fr
8
super emplacement pour séjour court
Pros:

L'hôtel est très bien placé pour visiter Strasbourg, proximité immédiate de la cathédrale et de Petite France. Personnel et accueillant et très aimable. Beau RDC de l'hôtel Lit adulte très confortable, chambre familiale, salle de bain et toilette propre.

Cons:

la chambre familiale est très petite avec 2 ados et un des 2 lits enfant grinçait à chaque mouvement. La moquette couloir et chambre a déjà bien vécu. Petit déjeuner hors de prix avec des ados (gratuit moins de 12 ans) nous avons donc préféré le prendre en ville.

2026-08-27 via Nuitee
C
Claudio family_with_children it
9
Ottimo soggiorno con giusto rapporto qualità prezzo
Pros:

Ordinata, pulita con sala ristorante e bar veramente gradevoli

Cons:

Ascensori poco efficienti

2026-08-27 via Nuitee
T
Tim family_with_children be
10
2026-08-26 via Nuitee
D
Daniela solo_traveller de
6
Pros:

Das Personal war sehr freundlich. Der Eingangsbereich, Lounge und Speisebereich war sehr schön gestaltet und sehr gemütlich. Die Zimmer waren gut ausgestattet, man hatte alles was man brauchte.

Cons:

Das Zimmer war okay. Die Möbel, der Boden war alles sehr in die Jahre gekommen. Aber noch okay. Der Halter für Toilettenpapier ist fast aus der Wand gefallen. Man konnte damit sehr gut umgehen, wäre aber schöner, wenn es mal etwas generalüberholt werden würde.
Die Toilette und das Bad mit Dusche sind separat, was im Grunde ja auch super ist, allerdings ist die Toilette so klein wie möglich, die Tür kaum zu zu bekommen und nach dem Toilettengang muss man ins neben Bad um sich die Hände zu waschen.
Auf der Buchungsseite stand, das unter anderem Englisch und Deutsch gesprochen werden würde. Mit Englisch konnte man sich gut verständigen, aber jemanden der Deutsch kann, haben wir nicht getroffen.

2026-08-26 via Nuitee
J
Jordi family_with_children es
9
práctica y cómoda.
Pros:

buena oferta del desayuno.

Cons:

nada a destacar

2026-08-26 via Nuitee
O
Olindo family_with_children nl
7
Not worth a 4 star.
Pros:

Breakfast was good, although the croissants were not as buttery as the rest of the viennoiserie. Staff were polite and welcoming.

Cons:

All three doors (toilet, WC, and ante-chamber) in the room creaked. Going for a overnight visit to the toilet, all family was up. The bathtub's and the lavatory's sinks were clogged. One side of the double bed was slightly tilted. Details of furniture saw better days.

2026-08-26 via Nuitee
E
Emanuele solo_traveller it
9
2026-08-26 via Nuitee
M
Marinus couple nl
4
2026-08-26 via Nuitee
A
Abdullah extended_group kw
8
الجو كان جميل
Pros:

الموظفون رائعون وودودين الموقع اللوبي متصل بالمول ومحلات C&A و Zara ومحلات ومطاعم وصيدليه ومقابل primark
مواقف السيارات بالقبو مقابل رسوم 24 يوروباليوم

Cons:

طلبت ادابتر لشحن الموبايل لايوجد لديهم
الماء فقط لشخص واحد في كل غرفه وليس على عدد الأشخاص ويعطى لمره واحده
مع العلم اقامتنا ليلتين

2026-08-25 via Nuitee
G
Godeau family_with_children be
8
2026-08-25 via Nuitee