Novotel Strasbourg Centre Halles

Hotels
Novotel
7.8 (2464 reviews)
Quai Kléber , Strasbourg , fr

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast
Cons:
Cleanliness issues
Poor service in some instances

Categories

Cleanliness
6.69
Several mentions of lack of cleanliness, particularly with toilet facilities.
Service
8.16
Mixed reviews with some positive sentiments about staff but notable unhelpfulness in certain situations.
Location
9.7
Very positive remarks about the hotel's convenient location.
Room Quality
7.15
Concerns about room size and some problems with temperature control.
Amenities
7.68
Mixed feedback; some amenities like breakfast were positively noted, but other issues raised.
Value for Money
6.64
General discontent regarding pricing for the quality received.
Food and Beverage
8.19
Breakfast was reported as good, but some found it too expensive.
Overall Experience
8.16
Overall dissatisfaction noted in several reviews despite some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Prime Location near Historic Centre
The Novotel Strasbourg, situated just opposite Grande Ile, offers a prime location for exploring the historic center of the city. With air-conditioned rooms featuring flat-screen TVs and complimentary Wi-Fi, comfort meets convenience at our hotel.

Delicious Dining Options at ICI&LA - Restaurant & Bar
Indulge in culinary delights at our on-site restaurant and bar, open daily from 06.30am to 11.00pm. From hearty breakfasts to evening cocktails, savor a range of flavors during your stay.

Convenient Access to Major Attractions and Amenities
Located near the TGV station, Strasbourg Cathedral, and La Petite France district, our hotel provides easy access to key attractions. Additionally, guests enjoy complimentary access to a nearby fitness center, open daily from 6:00 to 23:00.

Book your stay at Novotel Strasbourg now and experience a perfect blend of comfort, convenience, and hospitality.

Important information:

ICI&LA - Restaurant & Bar is open daily from 06:30 to 00:00.

Room service is available 24/7.

Please note that access to the Public Parking is from 1 Rue Sébastopol. The car park is located on the right side of the road and it is called P2 Sebastopol. At the entrance of the car park, stay on the left lane which direct you to the closest entrance of the Hotel.

Please note that children under 16 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2464 reviews
Cleanliness: 6.69
Service: 8.16
Location: 9.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.19
Overall Experience: 8.16
M
Maria Amaya extended_group es
8
Estupenda
Pros:

La situación y el personal

Cons:

Nada

2026-06-20 via Nuitee
A
Arild solo_traveller no
8
2026-06-19 via Nuitee
L
Laura solo_traveller fi
10
Pros:

Jättefint hotell, mysig inredning och välstädat, trevlig personal..extra plus att det låg väldigt nära catherdralen och butiker!

Cons:

Tyckte att frukosten stängde för tidigt, 9.30.. baren kunde även fått varit öppen efter kl 23. Annars allt bra

2026-06-19 via Nuitee
M
Matteo family_with_children it
9
Tutto fantastico!
Pros:

Le stanze e la colazione

Cons:

Nulla

2026-06-19 via Nuitee
L
Larissa family_with_children de
6
2026-06-19 via Nuitee
U
Urs couple ch
8
2026-06-19 via Nuitee
T
Tetiana solo_traveller de
10
Pros:

Отличная гостиница, удобное расположение, очень хороший сервис

2026-06-18 via Nuitee
P
Peter couple ch
9
2026-06-18 via Nuitee
Q
Quade couple de
7
2026-06-17 via Nuitee
S
Sior solo_traveller gb
10
Pros:

Great location. Very clean tidy and good value for money

2026-06-17 via Nuitee
C
Céline family_with_children fr
9
2026-06-17 via Nuitee
B
Bernward extended_group de
5
2026-06-16 via Nuitee
T
Thorsten extended_group de
7
Preis Leistung passen Tolles Frühstück
Pros:

Sehr höflich zuvorkommend

Cons:

Ich hatte das Zimmer mit Hund gebucht und bin davon ausgegangen das wie in der Beschreibung ein. Fress und Wassernapf sowie eine Decke oder sogar ein Körbchen bereitgestellt werden .Das war nicht der Fall auf Anfrage bekam ich die Aussage das das Hotel nicht über so etwas verfügt.Schade .Wir hatten Silberfische in dem WC .Und Flecken an der Wand .Sonst waren wir zufrieden und würden auch das Hotel weiter empfehlen.

2026-06-16 via Nuitee
B
barış family_with_children tr
10
2026-06-15 via Nuitee
G
Galina extended_group ch
7
Hotel direkt am des Einkaufszentrums. Parking nicht günstig ( 21eur pro Tag) aber vorhanden.
Pros:

Super Frühstück, unkompliziertes checkin und checkout

Cons:

Hotel ist veraltet und Renovationsbedürftig.WC/Dusche ist klein

2026-06-14 via Nuitee
G
Giuseppe family_with_children it
10
2026-06-14 via Nuitee
F
Frederick extended_group gb
8
2026-06-10 via Nuitee
C
Chrisowalantou family_with_children de
8
Pros:

Sehr nettes Personal an der Rezeption!!!
Super perfekte Lage

2026-06-09 via Nuitee
C
Carina solo_traveller at
8
Pros:

Gutes Frühstück, große Auswahl

Cons:

Kapazität der Personenlifte zu gering

2026-06-09 via Nuitee
S
Serdal solo_traveller de
8
2026-06-09 via Nuitee